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Quality Manager

Hanover, IN, 47243
August 21, 2012

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William P. Stone 812-***-****

**** *. *****'s Point Drive

Hanover, IN 47243

Director of Quality

Seeking to use my broad quality and manufacturing experience in the

development and implementation of a Quality Management System which focuses

on the customer, measures and controls processes, is committed to continual

improvement throughout the entire value stream and leverages the skills of

the best employees and suppliers.

Driven to build great teams and customer relationships: "Quality doesn't

just happen, it is the result of hard work, thought and the dedication of

an entire organization."

Nearly 30 years of experience in an OEM and Tier 1 Automotive

manufacturing, including executive staff leadership roles, multi-site

quality management, plant management, turn around experience, P&L and

customer interface. International operations management within multi-

cultural, diverse manufacturing operations and six sigma problem solving

are additional key strengths.

Quality Systems developed and implemented in 27 direct operations and over

50 indirect (supplier) operations. Experience with ISO 9001, TS 16949, AS

9100, ISO 14001 and various customer quality systems and requirements.


Multi-Site Management Problem Solving Skills

Six Sigma Black Belt P&L Management

Lean Champion (TPS) Turn-Around Management Skills

Metric Based Management System Greenfield/Start-up Experience

Development and Implementation ISO 9001, TS 16949, ISO 14001

Quality System Development and Foreign Assignment Experience

Deployment CMM II

Quality Assurance Policy and Multi-National Experience

Procedures CQE

Supplier Development CQA

5S implementation (Lean Union and Non-Union Mgt

manufacturing) Experience

Team Development


Master of Science, Quality Engineering

Dec 1999

Eastern Michigan University, Ypsilanti, MI

. Nominated to Phi Kappa Phi national honor society. GPA 3.98/4.0

Bachelor of Business Administration

Apr 1984

Saginaw Valley State University, Saginaw, MI

. Finance


Director of Quality June 2010 -


Grote Industries, Madison, IN

Member of Executive Staff. Responsible for the quality performance of six

(6) operational units.


. Developed Metric based Lean Manufacturing system and assisted in

implementation of GPS throughout global facilities.

. Implemented standardized quality systems manual based on TS 16949.

. Implemented disciplined DMAIC corrective action: reduced PPM's from

nearly 100 to 50.

Independent Consulting Opportunities

Sep 2008 - May 2011

Six Month Assignment: developed and implemented a metric based management

system (foundation for Lean system implementation) in a food processing

facility in Saginaw, MI

Six Month Assignment: developed, implemented and registered a TS 16949

quality system in a manufacturing facility in Oklahoma City, OK

Plant Manager and Director of Quality Jun

2006 - Aug 2008

NSK Corporation, Bennington, VT

Managed P&L for $220M 600 person 3-shift operation and managed quality

function for two (2) plants, Supplier Quality and ISO/TS16949 Management



. Developed, implemented and registered a TS 16949 quality system

(within 3 months)

. Championed a Lean Transformation which dramatically improved

Profitability and Cash Flow.

. Implemented a Metrics Based Management system for improved operational


. Implemented disciplined problem solving/Six Sigma to reduce customer

complaints and PPM's.

. Implemented a Safety First Program to reduce accident/injury rates and

won NSK President's Safety Cup

North American Director of Quality

Feb 2005 - Jun 2006

Textron Fastening Systems, Sterling Heights, MI

Prepared operations for immediate divestiture or sale by developing

strategic quality improvement plans and strategic initiatives for

separating business units. Product lines included automotive, aerospace

and commercial mechanical fasteners.


. Supervised 22 Quality Managers and 5 Customer Quality Engineers in 22

sites in North America.

. Coordinate quality system development, deployment, auditing and


. Improved customer relationships, reduced PPM's and eliminated third

party containment.

Global Director of Quality

Feb 2004 - Feb 2005

Transpro, New Haven, CT One Year


Assisted in business sale preparation by developing and implementing an

Automotive Quality System in a retail/aftermarket focused manufacturing.

Additional responsibilities included managing suppliers and joint ventures

in the United States, Mexico, China and Thailand.


. Registered four (4) manufacturing facilities to ISO 9001/QS 9000.

. Defined and established operative objectives and assisted in selection

of strategic partnerships and joint ventures in China and Thailand.

. Supervised four (4) Quality Managers.

. Developed and implemented an Early Warning Warranty program with cost

reductions of $2M.

Quality Systems Manager

Feb 1996 - Feb 2004

GM/Delphi, Saginaw, MI

Responsible for Problem Solving "Hearty Perennial" quality issues, managing

and developing suppliers and quality system development and implementation.


. Completed Six Sigma Black Belt projects which solved "hearty

perennial" concerns.

. Implemented a Quality Operating System in 1800 person operations and

registered to TS 16949.

. European Launch Team Quality Leader (six month assignment in EU)

developed initial quality plan (QFD), worked with PE and Supply Chain

to develop new suppliers in the EU. Established Configuration

Management system for Product Launch.

Divisional Quality Manager

Aug 1991 - Feb 1996

Kelsey-Hayes, Romulus, MI

Responsible for quality in five (5) machining operations and three (3)

ferrous foundries.


. Quality System development at Greenfield operation start-up.

. GM Supplier of the Year 1992

Supplier Quality Engineer

Mar 1989 - Aug 1991

Ford Motor Company, Livonia, MI

. Responsible for developing and training suppliers in QOS (metric

reporting tool).

. Responsible for supplier development related to Ford Q1

. Assigned to AIAG Task Force QS 9000 Editing Committee

Quality Engineer

Feb 1987 - Mar 1989 Eaton Engine Component,

Saginaw, MI

. Responsible for the quality functions of ferrous (high molybdenum

alloy) foundry, machining, finishing, coating, assembly and test.

. Developed a statistical model for determining significant

characteristics on multi-station screw machines.

Manufacturing Supervisor:

1985 - 1987

. Responsible for Stamping Room Production in a Small Stamping Operation

Hourly Employee:

1977 - 1979

. Chevrolet Nodular Iron Foundry

Interests and Volunteer Work

. Family activities with my wife, children and grandchildren.

. Home improvement projects.

. Motorcycling

. Traveling

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