Sales Associate

TASHENA JOHNSON

**-** ** ****, ******, NY, ***** Tel: 347-***-****; E-mail: *******.*******@*****.***

OBJECTIVE

To obtain a position that will grant me the opportunity to take advantage of my education, experience

and innovative thinking in an effort to add value to the organization, continued learning, and further

professional development.

SUMMARY

• Highly motivated team player who is also capable of working independently and

performing impeccably in both environments.

• Ability to excel and succeed in diverse environment and projects with strong

determination, dedication, and inclination towards customer satisfaction.

• Excellent communication, people, interpersonal & analytical skills.

• Proven ability to work in a fast pace environment while prioritizing and meeting stringent

deadlines. Open to dynamic work environment and have the ability to work collaboratively with

other team members in the overall effort of enhancing product quality.

• Very open to continued learning and new technological advancement.

EDUCATION

Monroe College, New Rochelle, NY April, 2009

BS, Information Technology GPA: 3.95/4.0

SKILLS

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Access

• Knowledge and experience in local area networks

• Knowledge of desktop operating system

• Excellent writing, editing, and proofreading skills

PROFESSIONAL EXPERIENCE

Champions Learning Center (New York, NY) 12/2010 – Present

Tutor

• Work and communicate effectively with students of all skill levels

• Assist students in improving academic achievement

• Motivate and provide students with confidence

• Help students develop study skills, specifically tailored to their needs

• Organize, facilitate, and track tutorial sessions

• Assist students with resumes, projects, and college applications using the entire Microsoft Office suite.

Duane Reade (New York, NY)

Head Sales Associate 01/2010- Present

• Ensure that each customer receives outstanding service.

• Maintain an awareness of all promotions and advertisements.

• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

• Assist management in coordinating various integrated communication and sales activities.

• Produce brochures, posters, signs, pictures, using Microsoft Office, and many other materials to

enhance sales.

• Manage inventory by keeping track of on hand items, to better accommodate customers need.

Smart Source, Inc. (White Plains, NY)

(Starwood’s Assets Inventory)

IT Technician 01/2009-08/2009

• Uninstalled laptops from docking stations

• Captured workstations’ serial, model numbers and software information

• Analyzed assets and made reports using workstation inventory report form

• Documented information on a remote site

Global Resources, Ltd (New York, NY)

(Chase/Washington Mutual Conversion)

IT Specialist 05/2009-06/2009

• Disposed of legacy systems to support implementation of new assets

• Redesigned the aesthetic arrangement of assets

• Mapped floor plan of assets and labeled them

• Performed hardware and software conversions

• Validated new systems

Visiting Nurse Service of New York (Bronx, NY)

Internship (Maternal, Newborn/Pediatric Department) 06/2008-08/2009

• Utilized company’s database program to search for patient’s demographics and billing

orders

• Ensured that patient’s billing orders were signed off by doctors

• Played key role in maintaining database by sorting and updating patient’s billing

records

• Communicated with patients and doctors via telephone

ACTIVITY

Member Monroe College Alumni

Contact this candidate