Office Assistant/Administrative Assistant/Clerical

Barb Odierno

***********@*********.***

**** ** **** ****** *#: 954-***-****

Coral Springs, FL.33067 C#: 954-***-****

Administrative Assistant

SUMMARY:

7+ years with diversified administrative experience in the Internet Software and Technology Industries. Industry

reputation for professionalism and competence. Demonstrated effectiveness, using technical skills to build strong

customer relationships. Highly productive with an ability to work well with little supervision.

Communications: Excellent written and oral communications skills. Readily establish rapport with customers.

Assertive leader who identifies easily with customers, responding to their individual needs.

Organization: Broad-based knowledge in the planning and implementation of National and Regional Sales

Directors strategies. Good analytical and problem-solving skills. Able to successfully mobilize resources to

produce results.

*Office Organization & Administration *Scheduling & Calendaring

*Records & Database Management *Meeting & Event Planning

*Inbound/Outbound ca lls *Filing & Data Entry (35WPM)

*Business Communications * Office & Computer Systems

EXPERIENCE:

TRF SYSTEMS INC. d.b.a VISUA LTOUR (Internet Software Co. ) P ompano Bch, FL March 2006 – February 2013

Successful time management of Sales Directors schedules and administrative tasks which allowed them to focus in on

their Internet Marketing Seminars .

Responsible for single point of contact between customers and National/Regional Sales Directors

Articulate, personable, friendly, people person

Comfortable answering and initiating phones calls

Recognized for high-quality work, organizational strengths and exceptional customer service delivery

Contacted Executive level decision makers of Real Estate brokerages to schedule technology trainings for their

agents when Sales Directors were in area s from Hawaii to Canada and follow-up with all administrative

paperwork

This position required excellent communication and technical skills, strong ability to prioritize tasks and suppo rt

different departments with administrative duties

Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal

ramp-up time

Coral Springs, FL. November 2003 – March 2006

INTERFACE TECHNOLOGIES (Bellsouth/AT&T Partner)

Senior Account Executive

P roven leader with a track record of reengineering cost effective, high performance technology solutions to improve asset

performance, operational efficiencies and reduce expenses of businesses.

Leveraged existing business to lower telecom rates resulting in significant annual savings

Act as liaison between Telecom companies and customers, responsible for strategic partnerships. Ensure quality

customer service, resolve disputes and take strategic action to ignite sales and territory growth

Barb Odierno ***********@*********.*** 954-***-**** Page 2

Ft. Lauderdale, FL. June 2002 – November 2003

P ST COMPUTERS (Hardware/Software Co. & Telecom Partner)

Account Executive

Telecommunication specialist, offering Bellsouth Services in 9 states as well as introducing new Bellsouth Long Distance

services to businesses.

Offer technology solutions to customer based on needs, i.e. both hardwar e as well as software solutions

Hire and train new employees in all aspects of position, certifying them with Bellsouth, dealing with sales as well

as computer programs

Follow-up with Sales Accountants and handle all administrative duties. Report daily to management on progress,

along with any outstanding issues

e.SPIRE COMMUNICATIONS (CLEC – Nationwide Telecom Co.) Ft. Lauderdale, FL. June 1999- March 2002

Sales Consultant

Accomplished Telecommunications Professional practiced in all aspects of sales, design and support of voice and data

technologies. Expert in collaborating with business leaders to identify requirements from designing to presenting solutions

with a compelling ROI. A self-starter, able to work independently or as a valued team member.

Technically sophisticated presenter, trainer and solution architect with documented strength in building

sustainable executive-level relationships

Long cycle solution sales

Executive Level Presentations

Sales negotiations & closing

COMPUTER SKILLS

Microsoft Office -Word, Excel, PowerPoint, Outlook, Internet Explorer, Chrome, Foxfire

Salesforce.com, Quickbase, Goldmine, Internal back office systems

Windows XP/Windows 2010

EDUCATION & TRAINING

Telecom/Data Training

Bellsouth CPNI Certified

Bellsouth Certified Sales Expert

Barb Odierno ***********@*********.*** 954-***-**** P age 3

Reference Sheet

BUSINESS REFERENCES RELATIONSHIP AND RAN GE OF KNOWLEDGE

Randy Hankins Randy Hankins was the National Sales Director for VisualTour for the 7 years I

National Sales Director was there. He can vouch for my being organized, detail oriented, being able to

VisualTour multi- task and prioritize while having great client and customer focus. He and I

919- 417- 6665 worked together for a number of years and I handled his scheduling and

************@*****.*** administrative tasks.

Jason Walker Jason Walker was one of the Regional Sales Directors at VisualTour that I had

Regional Sales Director the pleasure of working with. He can confirm my people skills as well as my

VisualTour outstanding performance and high level of energy, patience brought to the

404- 593- 3780 success of his business.

***********@*****.***

Deb Bowers Deb Bowers was another Regional Sales Director at VisualTour that I had the

Regional Sales Director opportunity to work with. She can confirm my leadership skills, value and

VisualTour ability to perform and produce results and contribute to the organizational goals

931- 205- 0614 as well as my commitment to excellence and integrity.

*********@*****.***

Shelia Lestage Shelia Lestage was a co- worker and friend at VisualTour for the past 3 years.

Account Executive She is familiar with my job duties and capabilities and can vouch for my work

VisualTour ethic. She can confirm my ability to work efficiently under pressure.

954- 573- 5003

******.*******@*****.***

Jay MacKinnon Jay Mackinnon was also a co- worker and friend at VisualTour. He can vouch

Account Executive for my interpersonal communication skills and my willingness to go the extra

VisualTour mile to make things happen.

954- 7- 369- 6100

**********@*********.***

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