PROFILE: Attain a stable position in the experienced areas of my resume
and/or Business Management, Criminal Justice, Director Administration,
Sales, Marketing. Opportunity to Gain Knowledge and Growth while building a
path to a promotion and/or advancement
EXPERIENCE:
OFFICE MANAGER/HUMAN RESOURCE MANAGER - SERENITY HEALTHCARE
AKRON,OHIO 2010-PRESENT
Assign and monitor clerical, Administrative Duties, Evaluate and Manage
Staff performance, Recruit and Select Office Staff, Organize Orientation
and Training of New Staff Members, Coach and Discipline Office Staff,
Ensure security and Confidentiality of Data and Records, Ensure Office
Policies and Procedures are being Adhered to, Implement procedural and
Policy changes to improve operational efficiency, Prepare operational
reports and Schedules to ensure Efficiency, Monitor and Maintain office
supplies inventory, Review and Approve Office Supply acquisitions, Maintain
a Safe and Secure working Environment, Handle Customer inquiries and
Complaints
Dir. of Marketing Sales, MARKETING RESOURCE GROUP, AKRON,OHIO 2006- 2010
Oversee and Coordinates marketing activities which include Advertising and
Sales promotions, Public Relations, and/or Special Marketing Events,
Prepare and Present information to Internal and External Sources, Promote
existing and New Business meeting and/or activities to develop relationship
with varies Small Business Owners, Developed prospect lead list, Closed all
sales. Assist clients to expand there business on the daily basis.
case Manager, Urban ounce of prevention, Akron,Ohio - 2000-2007
Case Management and Mentor Adolescent males. (Prevention Specialist),
Alcohol and Drug Treatment Counselor, Served on Advisory Board, Strengthen
relationship Client /Agency Community Relations. Teen Life Skills Coach and
Guidance Counselor
Shift team leader, Akron beacon journal, Akron,Ohio 1998-2003
Manage 8 to 12 marketers to increase circulation of the Akron Beacon
Journal, Generated leads for internal sales force and manage accounts,
Computer networking application software, Inbound customer service
calls/Outbound marketing calls, Constantly met goals expectations
EDUCATION
Associate Degree in Applied Business Management and Administration,
Professional Advisory Board member for Marketing Resource Group, Member of
the Multicultural Diversity Business Association, Currently attending
University of Phoenix to Attain my Bachelors in Criminal Justice - Human
Services
SKILLS
Microsoft-Word, Excel, Outlook, Power Point etc, Top Notch Lead Generator,
Supervisory Skills, Auto Dial Circulation Jock Systems, Knowledgeable
Computer Programs, Mac Ox and Application Associated with the System,
Planning and Organizing, Work and Time Management, Attention to Detail and
High Level of Accuracy, Delegation of Authority and Responsibility,
Information Gathering and Monitoring, Coaching Skills, Initiative,
Integrity, Stress Tolerance, Adaptability, Teamwork and Collaboration
James Youngs ABA