Tamarra G. Older
Morrice, MI *****
Phone 517-***-**** email:*.*****@*****.***
ACH-LLC (Ford)) – Milan, MI /Dearborn MI 2002 to 2011
PLANT QUALITY LIAISON/INCOMING QUALITY MANAGER /SUPPLIER
DEVELOPMENT ENGINEER for Tier One Automotive Supplier
• Manage the relationship between Assembly plants and suppliers,
• Develop Incoming Quality process,issue Quality Rejects tracking 8D
conducting supplier audits
OBJECTIVE
• 34% reduction in Quality Rejects for Supply base .
• Review all accumulated defective Milan stock to determine root cause
The opportunity to meet and exceed
• Participate in new model builds and launch teams
organization goals and be part of
• Supported all aspects of the Quality Office: perform Material Testing /
winning team
supervising hourly lab personnel, Incoming Quality and Quality System
MSX International (Contract) - MI 1997 to 2001
EDUCATION & CERTIFICATION
SUPPLIER QUALITY SPECIALIST –at Daimler Chrysler Corporation
• Manage current and advanced quality planning for Chassis including steering pumps,
BS-Chemistry
linkage and rubber components
The University of Michigan, 1991
• Conducted Site Audits to award new business in USA and Mexico
ASQ Quality Technician
REGIONAL SUPPLIER QUALITY ENGINEER at GM Small Car Group-Lansing MI
• Conducted System and Site Audits for suppliers
• Managed current quality performance for focus suppliers
COURSES & TRAINING • Managed Tool moves to new suppliers
Malcolm Baldridge CORPORATE QUALITY ENGINEER for Calsonic North America, Inc
QOS Implementation and Improvement • Quality representative for new programs
Failure Mode & Effects Analysis • Liaison between design and manufacturing facilities
AQP
• Internal Auditor
Statistical Process Control
• Warranty analysis
Design of Experiments
Problem Solving
Allied Signal - Cleveland, TN 1995 to 1997
QUALITY SYSTEM MANAGER
• Lead plant-wide implementation of the QS 9000 Standard
PROFESSIONAL AFFILIATIONS
• Member of process improvement team nominated for “Premier Achievement” Award,
results 2.5 million annual saving
American Society for Quality
• Developed “Manage by Fact” for Quality Improvements
• Performed ISO9000 Audits
AREAS OF PROFICIENCY
LEAR CORPORATION - Lebanon, VA 1994 to 1995
Chrysler PSO
QUALITY SYSTEMS MANAGEMENT REPRESENTATIVE
Advanced Quality Planning
• Responsible for development and presentation of QOS
Advanced Statistical Methods
• Member of management team that met organizational objectives
Quality Operating System
• Involved in development and implementation of continuous process improvement strategies
Statistical Process Control
• Developed plans and procedures to implement a QS 9000 standards
DOE, GD & T, GR & R
• Directed managers and supervisors in development of the Quality Operating System
Quality Audits
• Conducted all Quality System training
Problem Solving
FMEA’s
JOHNSON CONTROLS - Owosso, MI 1986 to 1994
PPAPS
QUALITY ENGINEER/LAB TECHNIAN
• Supervised engineering and test lab personnel
• Managed direction of production supervisors relating to SPC
• Utilized Taguchi DOE’s, SPC, GD&T, FMEA,PPAP’S
• Performed all design and product validation builds and testing
• Analyzed process FMEA’s to determine critical process parameters and devise
validation method to eliminate or reduce effects of these failures