Customer Service Manager
Resume:
KENNETH RAY TOLLIVER
French Creek, WV 26218
304-***-**** Home
304-***-**** Cell
Email: *********@*******.***
AREAS OF EXPERTISE
• Office Administration
• Preventative Maintenance
• Personnel Training and Supervision
COMPUTER SKILLS
• Microsoft Office 2007, 2010 (Word, PowerPoint, Excel, Outlook)
• Basic Web Design
PROFESSIONAL EXPERIENCE
SCHLUMBERGER-WESTON, WV 2009 – PRESENT
Pump Operator
• Operator of a computer animated cementing truck for the oil and gas industry.
• Perform preventative and routine maintenance of the float. This consists of fluid and
power pumping ends, c-pump removal and repair, various valves, and minor electrical
repairs.
• CDL licensed driver and trainer.
SOUTHERN STATES-BUCKHANNON, WV 2009 – 2009
Dock Manager
• Manage, maintain and train all employees’ in shipping and receiving of animal nutrition.
• Manage and maintain 2 storage building, garden center, wire lot and dock.
CARGILL DEICING TECHNOLOGY- LANSING, NY 2001 - 2008
Production Miner
• Ability to operator a wide range of underground heavy equipment.
• Assisted in the maintenance of underground production equipment.
ELK RUN COAL COMPANY-SYLVESTER, WV 2000-2001
Floor and Control Room Operator
• Perform a wide variety of maintenance on screens, pumps, valves, removal and install of
motors, welding pipe, general housekeeping and beltline repairs.
• Performed data entries of plant running and shutdown logs, which includes: production
reports (tonnage produced), up and down times, ordering of chemicals, foreman and
superintendents daily reports, switching of different coal blends.
• Responsible for the overall operation of 2-8 story processing coal plants, belts, dozer
operators and stock pile inventory.
MOUNTAINEER INVESTIGATION & SECURITY- SYLVESTER, WV 1999-2000
Post Supervisor
• Responsibilities included; database entry, policies & procedures, and MSHA regulation
training for newly hired employees.
ARMY NATIONAL GUARD-BUCKHANNON, WV 1997-2002
Diesel Power Equipment Repair
• Performed maintenance on diesel and electrically powered construction and associated
equipment.
• Responsible for PM's including all servicing. Isolated malfunctions by using appropriate
electric or hydraulic diagnostic equipment and technical publications.
• Inspected, disassembled, repaired and reassembled a wide variety of diesel engine
components.
• Knowledge in the use of oxygen/acetylene and electrical welding equipment.
ADVANCE AUTO PARTS-BUCKHANNON, WV 1998-1999
Assistant-Manager in Training
• Responsibilities included but not limited to; customer service, accounts payable, bank
drops, employee training, inventory, purchasing and receiving.
UNITED STATE NAVY-MAYPORT, FL; NORFOLK, VA 1993-1997
Gas Turbine Mechanic
• Operated, repaired and performed maintenance on mechanical components of a gas
turbine engines, main propulsion machinery, and auxiliary equipment and propulsion
control systems.
• Troubleshoot and performed maintenance on hydraulic, electrical and propulsion systems
of a gas turbine.
• Maintained logs and records of oil samples, damage control devices, and security
performed maintenance.
EDUCATION
KAPLAN UNIVERSITY ONLINE-DAVENPORT, IA
• Associate of Applied Science in Business Administration – Management
CENTRAL TEXAS COLLEGE-ON BOARD SHIP 1995
• Developmental writing
• Composition and Rhetoric English
FRED EBERLE VOCATIONAL CENTER-BUCKHANNON, WV 1991-1993
• Building Construction
AWARDS
• President’s List Honors-Kaplan University
• Alpha Beta Kappa Honor Society
- References and Supporting Documentation Furnished Upon Request -
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