Customer Service High School
Resume:
Allentown PA *****
********@*****.***
William Louis Waelchli Jr
Objective:
To acquire a corporate position within an area company
Qualifications:
• Two plus years inbound/outbound call center experience
• Superb Customer Service Skills
• US Customs compliance contact
• 7 years International Business Experience
• Supervisory of all day-to-day operations
• Vast knowledge of Government laws and regulations
• Familiarity with Customs documentation (7501, 3461, etc.)
• Oversight of ten plus parts and manufacturing facilities
• Liaison between the public and private sectors
Employment History:
August 2010-Present: Self Employed
Visual Artist, specializing in digital photography
April 2009 - August 2010: Volvo Logistics North America, Greensboro, NC
Import & Customs Specialist
August 2003 - March 2009: Mack Trucks, Inc. Allentown, PA
Import & Customs Specialist, Legal Department
November 2002 - August 2003: Digital Output Center, Allentown, PA
Film Technician
May 2002 -November 2002: Mack Trucks, Inc. Allentown, PA
Temporary Associate
June 1999- February 2002 The Hartford Affinity Insurance, Fogelsville, PA
Central Answering Point Representative
Accomplishments:
• Saved over $5,000,000 due to monitoring NAFTA program from 2004 - 2009
• Successfully assisted management in completing a US Customs Focused Assessment
• Successfully assisted management in completing a Canadian Customs NAFTA Audit
Training:
• Automotive Industry Action Group Tariff Classification
• Automotive Industry Action Group NAFTA Course
• Attended several C-Tpat seminars
Education:
1998- 2004: Lehigh Carbon Community College, Schnecksville, PA
Graduated, Computer Specialist Information Systems
1995-1998: Northern Lehigh High School, Slatington, PA
Graduated, College Prep
References:
Available Upon Request
MACK TRUCKS, INC.
MACUNGIE DIVISION
7000 ALBURTIS ROAD
MACUNGIE, PENNSYLVANIA 18062
August 24, 2010
To Whom It May Concern:
Over the years Will Waelchli has assisted me on numerous occasions in my position in Logistics
at Mack Trucks. Will expedited the processing of customs documents to insure arrival of parts
for our production line, worked with customs brokers to clear shipments into the United States
and was a reliable resource with any of my customs issues. I believe Will would be an asset to
any organization.
Sincerely,
Jim Johnston Sr. Material
Analyst/logistics Mack Trucks,
Inc. 7000 Alburtis Rd Macungie,
PA 18062 Phone: 610-***-****
Fax: 610-***-**** E-mail:
*****.********@*****.***
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