Project Manager Management

Charles J. Aaron MBA

*** *** **** **** *********, IN 47909

Phone: 765-***-****, E-mail: **.*****@*****.***

[pic]Sr. IT Management Leader & Technology Professional

Visionary and goal-oriented Senior IT Manager with demonstrated experience

in planning, developing, and implementing cutting edge information

solutions. Develop strategic plans for mission critical implementations and

operations of security, systems, project management, applications,

infrastructure, and quality assurance. Initiate and enforce strict budget

controls addressing company need and promotion of growth. Adept at crises

management, trouble-shooting, problem-solving, and negotiations. Advance

positive company image through public presentations. 29 years of expertise

in systems and security, infrastructure, applications development,

benchmarking, capacity planning, project and resource management, quality

assurance, and cross-functional team mentoring. Able to relocate. MBA

degree with 4.0 GPA.

Areas of Expertise

IT Project Management Office IT QA Team Supervisor

Director

P&L Budgeting Management Sr. IT Project Manager & PM Team

Manager

Security, System, Infrastructure Business Analyst Management

Management

Leadership, Communication, and I.T. Security & Governance

Vision Management

Professional Services VoIP, IVR Executive Problem Resolution &

Director Decision Making

Cross-Functional Team & Group ERP Team Management

Management Business Continuity & Risk Management

Architecture Design & Planning

Management Team Building & Mentoring Leadership

RFP, Vendor, and SLA Management

Professional Experience

Purdue University 2001-Present

2001-Present

Senior IT Systems, Infrastructure, Security Manager

Responsible for directing & managing all mission-critical IT VMS systems,

IT strategy, architecture, infrastructure, security, including policies,

continuity plan management, risk management, program development &

management, incident management response, asset protection, workplace

violence prevention, and access control systems amongst others for EPA,

U.S.D.A., and Dept. of Homeland Security.

Major Contributions

< Facilitate, direct, and manage mission-critical IT VMS systems,

infrastructure, and security operations.

< Negotiated $525,000 net savings involving value-added-reseller (VAR) and

service-level-agreement (SLA) contracts thereafter being promoted to Sr.

level.

< Manage all vendor business relationships such as program cost, schedule

and performance requirements. Manage RFP's, VAR's, licensing agreements,

applications, systems, and security SLAs.

< Commanded provision of hands-on strategic direction and leadership for

large-scale business development architecture, infrastructure, and

security systems.

< Undertook the information protection responsibilities that include

network security architecture, network access and monitoring policies,

employee education and awareness.

< Directed, coordinated, and managed our complete facilities move involving

all servers, networking, telecommunications, systems, applications,

networking, and infrastructure, resulting in a 100% efficient facilities

move without one single incident which resulted in my promotion to Sr.

level 5.

< Directed and designed the architectural planning for data center

operations involving systems, infrastructure, and security, utilizing

cloud and virtualization technologies saving $456k the first year.

< Directed & managed mission-critical IT systems, infrastructure, and

security operations that resulted in improved efficiencies and operations

with a 100% secure environment, ISO Cert., and 99.97% uptime.

< Directed, managed, identified and planned evolving applications & systems

security technology and architecture operations with full recommendation

and approval authority.

< Directed, recruited, and managed multiple project vendors that provided

web based services technology that aided our ability to retain critical

government contract funding that exceeded $500k in additional revenue the

first year.

< Directed and managed ERP applications project team with outside vendors.

Utilized PMBOK and SDLC methodologies. Oversaw complete project to full

completion on time and under budget.

< Directed and spearheaded collaborative team to write the Strategic

Business Plan and IT Security Governance Plans.

< Served on a 3-year IT Advancement Promotion Committee that included

Deans, Professors, and other key staff with recommendation & approval

responsibilities.

First Union National Bank - Wells Fargo 1999-2001

1999-2001

Director IT Project Management Office

Directed and managed the project management office staff & teams involving

concurrent multiple large-scale global projects where PMI (Project

Management Institute) principals & full SDLC methodologies were utilized on

a wide variety of complex and cross-functional applications, systems,

networking, database, and security projects.

Major Contributions

< Initiated, directed, and managed (Project Managers, Business Analysts, QA

Analysts) the PMO (Project Management Office) for the LLO (Loan and Lease

Operations) division servicing 650 employees.

< Successfully managed $9mill budget, develop strategic business plan and

direct 24 (direct reports) project managers, business & systems analysts,

and quality assurance analysts with full profit-and-loss

responsibilities.

< Led the team into receiving top corporate award for large mortgage

services management project that resulted in $1.2 Million in net savings

in the first two years.

< Defined and developed enterprise-wide project management practices,

governance standards, technologies, processes and metrics.

< Ensured that the projects were defined, tracked and communicated in a

consistent and effective manner, incorporating effective change and risk

management controls.

< Collaborated with IT Business teams, Enterprise Architecture teams, and

other key stakeholders to define opportunities, and to identify and

prioritize projects based on predefined criteria (return on investment,

productivity, and compliance.)

< Directed project managers and business analysts with business case

development, measured project execution against specified criteria,

identified and documented risks, and appropriately reports to executive

management.

< Started and managed a highly successful and visible IT Quality Assurance

(QA) staff servicing over 650 employees twice per year with the team

receiving many accolades for its accomplishments and excellent service

standards, which were adopted into corporate standards nation-wide.

ITT Night Vision 1997-1999

1997-1999

Sr. Project Management, Sr. PA, Sr. Business Systems

Analysis

Offered strong leadership, direction and management to multiple cross-

functional applications, systems, infrastructure, security, operations, and

telecommunications projects with large staffs (Oracle DB conversions, CRM,

ERP, application, security, infrastructure, software, systems, and QA

implementations).

Major Contributions

< Generated up to $3 mill in individual project budget creation &

management responsibilities, with as many as 15 direct reports.

< Project managed and coordinated a large-scale commercial/military sales

contact management software implementations.

< Hired and managed vendor outsourcing for a large conversion projects.

< Prepared and managed full project plans and schedules utilizing PMI,

Critical Chain, and SDLC methodologies.

< Coordinated and participated in contract proposal negotiations as well as

managed all third-party vendor and business partner relationships.

< Defined criteria for/and organized proof-of-concept demonstrations and

formally presented business objectives to the Commercial Products

Division Officers and Managers for project approval and signoff.

BELLSOUTH COMMUNICATION SYSTEMS 1992-1997

Sr. Project Manager, Sr. Business Systems Analysis, Sr. PA 1992-1997

Offered strong leadership to develop business, technology and vendor

relationships, identify and prioritize business needs, develop project

plans, manage budgets, resolve issues, and advised business technology

groups.

Major Contributions

< Managed project managers, programmers, business analysts, and quality

assurance analysts in the design, programming, testing, security, and

implementation of all sales, reporting, and Lawson financial

application/system initiatives.

< Supervised the application programming of a very successful Executive

Sales/Reporting Financial System implementation project, which was highly

praised by corporate executives and managers.

< Prepared and managed full project plans and schedules utilizing PMI,

Critical Chain, and SDLC methodologies.

< Formally presented business objectives to the Commercial Products

Division Officers and Managers for project approval and signoff. Defined

criteria for/and organized proof-of-concept demonstrations.

< Managed all third-party vendor and business partner relationships.

Coordinated and participated in contract proposal negotiations.

< Hired and managed vendor outsourcing for a large AS400 and VMS Oracle DB

conversion project.

< Collaborated directly with clients to understand, document, design and

write process workflows, business requirements and objectives.

Prior Experience

Atlantic IVR (Professional Services IVR, CTI, PBX Software Solutions)

Director IT VoIP, IVR, CTI Professional Services (Part-Time)

1999-2001

Carilion Health Systems (Owner of 17 hospitals in VA)

Project Manager Lead, Sr. Financial Analysis, Sr. Medical Records Systems

Analysis 1990-1992

Atlantic Mutual Insurance Co. (Commercial Property & Casualty Insurance)

IT QA Team Lead, Sr. IT Analysis, Commercial IT Rater Team Lead 1984-

1990

Education

(M.B.A.) Master of Business Administration: California Coast University,

Santa Ana, CA.

(B.S.) Bachelor of Science; Business Administration: California Coast

University, Santa Ana, CA.

(A.A.S.) Associate Science; Computer Science: Virginia Western Community

College, Roanoke, VA.

Awards, Honors, Certifications

ITIL v3 2011

CompTIA NET+, CompTIA SEC+

MCITP MCSE: Private Cloud 2012

MCITP: Microsoft Certified IT Professional

MCITP: Server Administrator Windows Server 2008

MCITP MCSA: Windows Server 2008

Recipient of 'STAR' Award (for outstanding contribution achievements

regarding a very large project that exceeded 3 million dollars and saved

the company $1.2 mill the first two years.)

Received Presidential letter for perfect academic excellence (GPA 4.0) for

MBA & B.S: 1992-1996

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