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Customer Service Representative

Location:
Meadville, PA, 16335
Posted:
August 31, 2012

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Resume:

Joseph R. Rodrigues

*** ******* **

Meadville, PA 16335 814-

***-****-****

ab8s1o@r.postjobfree.com

Career Objective:

Obtaining an entry level position where I can apply my academic and work

experience to practical applications.

Education:

The Pennsylvania State University, The Behrend College:

Bachelor's Degree in Political Science/History Minor, emphasis on

International Relations. 3.2 Overall GPA

Relevant Experience:

Customer Service Representative, West Teleservices, Erie, PA (08/00-11/04)

Worked part-time between above dates with total of three years of

experience. I received over 350,000 customer service calls entering

financial, medical, and personal information into a multitude of computer

programs simultaneously; assisting customers with ordering a variety of

retail products and other services.

Community Building Intern, United Way of Erie County, Erie, PA (01/09-

05/09)

Tasks included: Creation of spreadsheets, information analysis, creation of

monthly newsletter, and various office work.

Merchandiser, Doctor Pepper Snapple Group, Erie, PA (11/11-06/12)

Traveling to multiple stores daily, stocking all American Bottling Products

under little or no supervision.

Honors and Activities

Received a certificate of achievement from the Association of Black

Collegians for maintaining a cumulative GPA of 3.0 or above throughout the

2006-07 academic year.

Recipient of the John and Gertrude Petersen Trust Scholarship, 2006-2011

Recipient of the Petersen Scholarship, 2006-2011

Recipient of Bunton Waller Scholarship, 2007-2011



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