Customer Service Representative
Resume:
Joseph R. Rodrigues
Meadville, PA 16335 814-
********@*****.***
Career Objective:
Obtaining an entry level position where I can apply my academic and work
experience to practical applications.
Education:
The Pennsylvania State University, The Behrend College:
Bachelor's Degree in Political Science/History Minor, emphasis on
International Relations. 3.2 Overall GPA
Relevant Experience:
Customer Service Representative, West Teleservices, Erie, PA (08/00-11/04)
Worked part-time between above dates with total of three years of
experience. I received over 350,000 customer service calls entering
financial, medical, and personal information into a multitude of computer
programs simultaneously; assisting customers with ordering a variety of
retail products and other services.
Community Building Intern, United Way of Erie County, Erie, PA (01/09-
05/09)
Tasks included: Creation of spreadsheets, information analysis, creation of
monthly newsletter, and various office work.
Merchandiser, Doctor Pepper Snapple Group, Erie, PA (11/11-06/12)
Traveling to multiple stores daily, stocking all American Bottling Products
under little or no supervision.
Honors and Activities
Received a certificate of achievement from the Association of Black
Collegians for maintaining a cumulative GPA of 3.0 or above throughout the
2006-07 academic year.
Recipient of the John and Gertrude Petersen Trust Scholarship, 2006-2011
Recipient of the Petersen Scholarship, 2006-2011
Recipient of Bunton Waller Scholarship, 2007-2011
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