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Human Resources Sales

Federal Way, WA
August 30, 2012

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Thomas Bunker, SPHR

*** ***** ***** *****, ******* Way, WA 98003

Home Phone: 253-***-**** / E-mail:

Human Resources Director

Skills Summary

> Human resources department management

> Organizational development and company culture development

> DOL EEO Audits for Federal Contractors

> Customer satisfaction program instruction and management

> Coach for use of personality inventory (Personalysis)

> Behavior based interviewing

> Group and team meeting facilitation

> Leadership training

> Instructional Systems Design

> Training Department supervision and management

> Sales skills training

> Safety team leader

> Use word processing, spreadsheet, presentation, and database programs

> Lean manufacturing experience

> OFCCP Audits

Education - Professional Affiliations - Certifications

Bachelor of Science in Industrial Education Oregon State University,

Corvallis, OR

Coursework Concentration: Architecture and Industrial Education


Graduate Courses: Organizational Development including Learning

Theories, Analyzing Performance, Instructional

Systems Design, Managing the Learning Environment,

and Leadership

Memberships: Epsilon Pi Tau Honors Fraternity for

Industrial Engineering/Education Majors

Oregon Technical Institute - Klamath Falls, OR

Coursework: Structural Engineering and Surveying

United States Navy - Honorable Discharge

Coursework: Air Traffic Control School

Member - Society of Human Resources Management (SHRM)

Senior Professional in Human Resources (SPHR) - Human Resources

Certification Institute

Continued Education: Sandler Selling System, "Sell Like Hell", OSHA

Compliance Course, Oregon Bureau of Labor and Industry Labor

Law Course, SHRM Certification Preparation Course

MPR Build with the Best Behavior Base Interviewing, Six

Sigma, Total Quality Management

Professional Experience

NCM Contracting Group,LP, Snoqualmie, WA 2008 - 2012

Human Resources Director

Corporate HR leader reporting to the COO of a specialty demolition and

abatement company

. Update department policies and procedures

. Upgrade staff for several operational areas by coaching discipline and

documentation procedures to division and department managers,

recruiting, and implementing targeted selection practices

. Union employee relations

. DOL EEO Audits

. Recruit and make recommendations for new hires

. Changed Third Party Administrator for 401(k) plan

. Review and select benefits providers for annual renewal

. Building maintenance supervision

. Corporate Ambassador (Reception) staffing upgrade and supervision

. Oversee, and in most cases, either participate or provide sole

functional support for all HR operations for performance management,

benefits, recruiting, HRIS, compensation, and

. Updated the Member Handbook to be both current with changes in company

policies and compliant with current HR laws and best practices

. Review, update, and evaluate exempt status on all applicable job


. Review payroll operations for regulatory compliance and make

recommendation for company policies regarding compensation

Thomas Bunker pg 2

BPI MEDICAL, INC., Fife, WA 2006 - 2008

Human Resources Manager

Corporate HR leader reporting to the President/CEO owner of a surgical

instrument and equipment sales and service company

. Developed and implemented a progressive discipline program

. Updated the Member Handbook to be both current with changes in company

policies and compliant with current HR laws and best practices

. Developed and implemented a performance review program

. Developed and implemented a new hire orientation program including but

not limited to training on lean manufacturing, open book management,

and reading financial statements

. Led a team to simplify and improve the sales compensation plan ending

practices that created barriers to teamwork and sales growth

. Converted vacation to Paid Time Off and implemented accrual and usage

changes that reduced absenteeism by approximately 40%

. Recruited customer service and technical employees using multiple

sourcing strategies

. Completed benefits renewal process that yielded better coverage for

the Members at a 2% reduction in premium cost to the company and no

added cost to the Members

. Processed all HR documents and performed all HR functions including

benefits administration, recruiting, Member relations, performance

management, discipline and terminations, and sales skills and customer

satisfaction training.

CERTAINTEED CORP., Auburn, WA 2005 - 2006

Human Resources Manager

HR Generalist activities for vinyl windows manufacturing plant

. Benefits administration, Employee relations, Compensation, Payroll,

Training and development, Recruiting

. Coach for performance management processes

. Reorganized office layout and document storage to add efficiency and

to dramatically improve the security and privacy of employee and

company information

. Analyzed data and made recommendations changes to the employee

referral bonus program

. Analyzed hiring and promotion practices and made recommendations to

reduce turn-over

. Developed and implemented new recruiting methods including theater

ads, military career fairs, and use of government funded political

refugee jobs program

PETERSON MACHINERY CO., (Business unit was purchased from Pape` Group,

Inc.) Eugene, OR 1995 - 2005

Human Resources Manager 2003 - 2005

HR Generalist activities for Caterpillar dealership including

. Benefits administration, Worker's Comp administration, Employee

relations, Compensation, Recruiting

. Training supervisors in EEO, FMLA, and ADA guidelines

. Coach for performance management processes

. Writing new job descriptions of most positions within the company

. Grading all jobs and realigning compensation levels for most positions

. JD Edwards HRIS program


Manager, Training and Recruiting 1995 - 2003

. Provide leadership and guidance for employee development programs

for three (3) Pape` companies including 33 facilities over six (6)


< Pape` Bros., a Caterpillar dealership

< Hyster Sales Co., a Hyster lift-truck, Bobcat, & Ditchwitch


< Flightcraft, a Piper and Cessna Citation sales, service, and

charter company

. Worked with Lane Community College in Eugene, OR and Montana State

University - Northern in Havre, MT to develop a lift truck

technician training program.

. Developed recruiting relationships with technical training schools

(Montana State University - Northern, Cal Poly, Embry-Riddle)

. Team leader to update and implement OSHA safety program for all

Pape` facilities

. Coach to service training departments for Pape` Material Handling,

Inc. and Pape` Bros., Inc. including five (5) technical trainers

. Coach and instruct managers and supervisors in the use of

personality profile (Personalysis) during selection and

professional development of work group members

. Develop a Federal Veteran's Administration approved apprenticeship

training program to train mechanical service technicians

. Develop and facilitate the use of a supervisor managed professional

development program

. Develop and implement performance review system including option

for multi-rater feedback

. Designed and delivered customer satisfaction training to

Flightcraft, Inc. company members

. Provide support and back up for benefits administration, hiring,

and termination processing



Western Regional Manager - 9 western states

. Sell company products including scrap metal processing machinery, long

haul municipal waste compaction systems, and materials compaction

systems for the recycling industry

. Develop sales and marketing support materials for automated bale de-

wiring system

. Provide supervision and support services to Harris distributors for

company products

. Project management, New product development

. Managed custom metals fabrication operations including sales and

leadership of three sales engineers

. Reorganize project cost estimating and project management procedures

to retrieve accurate

production costs and achieve consistent profit margins

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