Bruce Allen
Address: ***** **** **. *********, ** 47036
Phone # 812-***-**** Cell phone # 812-***-****
Email:*****.*.*********@*****.***
Summary
I am a efficient mechanic who consistently guarantees customers a high turnaround time for auto repairs. I am focused on quality and customer satisfaction. I am mechanic who employs a strong work ethic and the latest technology to every repair project. I also employ great communication skills to relay complex problems to customers. I am also a Hard-working, entry-level transformer tech who has torn down and rebuilt the core of transformers. I am looking to apply my education and experience to any job that I do. Areas of proficiency include, good listening skills, dedicated to each job, and solutions-focused, I have management professional skills offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 3 year career in the Army. I am a effective communicator who quickly masters new roles and technologies to achieve positive results.
Highlights
-Effective team leader -Defensive driving
-Trained in emergency response - Heavy hauling
-HAZMAT handling - Lifting up to 50 lbs or more
-CPR certified - Great attitude
-Small arms weapons specialist - Crane and hoist equipment operation
-Valid Oklahoma driver’s license - Skilled metal worker
-Expertise in diesel repair - Accuracy
-Extremely organized - Preventative maintenance
-Strong verbal communication - Mathematical aptitude
Accomplishments
-Awarded the Army Achievement Medal in Aug. 2010, April 2011 and Sept. 2011.
-Received Global War on Terrorism Service Medal.
-Certificate of achievement medal for outstanding service as a light vehicle mechanic April 2010.
-Forklift certified operator Blumenthal May 2012.
-Forklift certified operator Southwest electric company March 2013.
Company
US Army
Lawton, Ok
March 2009-March 2012
Position: Diesel Mechanic
-Effective decision-maker in high-pressure environments.
-Maintained rifles, machine guns, mortars and hand grenades.
-Patrolled areas and allowed restricted area access for authorized personnel.
-Followed checklists to verify that all important parts were examined.
-Operated pneumatic tools and air compressors.
-Removed and replaced tires, shocks, struts and brakes.
-Drove all wheeled vehicles after repairing.
Blumenthal Automatics
Oklahoma City, Ok
May 2012-December 2012
Position: Transmission Rebuilder
-Completed all repairs and maintenance work to company standards.
-Planned work and determined appropriate tools and equipment.
-Used measuring instruments to inspect parts.
-Unloaded, picked, staged and loaded products for shipping.
-Examined vehicles to determine the extent of damage or malfunctions.
-Specialized in servicing brakes and fuel systems.
-Operated pneumatic tools and air compressors.
-Worked on a variety of vehicles, including semi-trucks and tow trucks.
-Tore down and evaluated damage to transmission and rebuilt as needed.
-Name of Supervisor: Keith Hensyel
-Phone #: 405-***-****
Southwest Electric Company
Oklahoma City, Ok
Feb. 2013-July 2013
Position: Core Tech
-Used high pressure sprayer to clean inside of tanks of transformers.
-Tore down and repaired transformer cores to company specs.
-Read and followed blueprints to ensure quality of work.
-Listen to supervisors instructions with each job.
-Continually cleaned work areas and equipment.
-Cut materials to specified sizes for installation using metal saws.
-Name of Supervisor: Billy Rodriquez
-Phone #: 405-***-****
Convergys
Moore, Ok
July-2013-Sept. 2013
Position: Tech Agent
-Displayed courtesy and strong interpersonal skills with all customer interactions.
-Maintained composure and patience in face of difficult customer situations.
-Referred difficult issues to upper management while maintaining positive rapport with customer.
-Supported customers having data connectivity issues.
-Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
-Informed customers about issue resolution progress.
-Provided thorough support and problem resolution for customers.
-Name of supervisor: Christal Knowlins
-Phone #: 405-***-****
Education
School: Batesville High School, Batesville, IN
I completed high school with a GED in 2008, after a year I joined the military and was put through basic and advanced individual training with diesel mechanics.