Sales Manager

Louis Santos house, Room no.- *,

Road no.-*, Tank Pakhadi,

Sahar, Andheri (E), MUMBAI-400099, INDIA

MOBILE: +919*********

Email: ***********@*****.***

PAUL BERJON SCOTT - Date of birth: 12-April-1987

An association with a Corporate set – up where my interpersonal skills, track record of 06 years of experience in the service industry would be of value and where my continued growth would be encouraged.

Current Employer and role

SERCO Global Services (An UK MNC company) –AS- Officer Aministration – From - 28-June -2013 Till Date.

(Profile: - Admin cum operations)

Job Description:-

• General Office Management and Administration.

• Facility & Vendor Management

• Car Rentals Management

• Attend to all queries regarding Admin facilities and provide solutions

• Handling hotel and travel bookings of the Staff.

• Handling Maintenance Queries.

• Ensure Issuance of identity Cards to all contract staff (as required)

• Take into accounts attendance, new joinees or holidays etc. and order supplies accordingly

• Prepare Payment Request Memo for Vendors and follow up for the same

• Schedule booking of meeting rooms

• Pantry and Canteens Management.

• Keep regular check on inventory & Stationary levels.

• Supervise Stewards, Housekeeping and Utility workers; keep a tab on their attendance and ensure proper discipline maintained

• Provide training to the Stewards, Utility and Housekeeping workers

• Forecast food and water necessities for daily consumption and in case of emergencies

• Ensure cleanliness of all areas of the office especially the cafeteria and inside the kitchen area

• Ensure adequate quantity of food for all employees 24/7

• Maintain food and water hygiene standards at all times

Prior work experience

1. Mumbai International Airport Pvt Ltd. (GVK) – Administrative Assistant CUM Terminal Operations -23-Nov’09 till 26-June-2013 (3years & 07 Months)

(Profile: - Operations – Cum – Admin)

In the current role, following are the day to day tasks that I have to follow

• General Office Management and Administration.

• Facility & Vendor Management

• Car Rentals Management

• Handling hotel and travel bookings of the Staff.

• Ensuring all the maintenance queries are solved through proper coordination and supervision.

• Purchasing and handling Material and consumables items for the entire terminal.

• Proper coordination with the finance dept for timely payment to vendors and suppliers.

• Day to day secretarial assistance to Terminal Managers

• On Going Admin support to staff for – Issuance of ID Card, Training & educational opportunities provided by the company to the staff, Booking of Conference Room, Arranging Snacks, tea and beverages in the meetings, maintaining attendance and leave records of the staff & new joinees.

• Tracking and procuring office Inventory and stationary.

• Keeping a check on pantry, canteens,also maintaining proper food hygienic standards

• Maintaining a proper check on Airport interns Stewards, housekeeping, utility worker, security and maintenance teams on their attendance and rosters, and also briefing and providing training.

• Maintaining Lost & found records and MIS Report for the entire Terminal

• Providing proper customer service to all passengers

• Ensuring Cleanliness is maintained at the entire terminal through proper supervision and coordination with the house keeping team.

• Plan, Define and Implement passenger flow and passenger process.

• Custodians of all movable assets at the Terminal Building in the Public / passenger Area.

• Processing work permits for the continuity of operations of various stake holders

Been a core member in an Airport Project - Improving Runway Occupancy Time - Airside Operations.

Was also involved in a project which is for Improving Runway Occupancy Time (Airside Operations) It’s a UK NATS Aviation Project). This involved collecting samples of arrival and departures on a daily basis, making a detailed analysis, presentations for the meeting which is conducted at the month end with all the Sr. pilots of the airline community.

2. Kitchen Appliances India Ltd (KENSTAR a Videocon Brand). (Mumbai) - Sales Coordinator cum ADMIN - 01-AUG-05 till 20-NOV-07 (02Years)

(Profile: - Back Office – Cum – Office Management)

Roles and responsibilities held in Kitchen Appliances India Ltd:

• General office management and administration

• Facility and vendor management

• Handling hotel and travel bookings.

• Tracking and procuring office Inventory and stationary.

• Payment clearance of vendors.

• Sales follow up done for the branch through SAP – SD module for sales.

• Handling & following up Sales order placed by dealer & sales executives

• Preparing various branch sales report

• Handling Customer Enquiry for Mumbai

Professional and Educational Qualifications

• Mumbai University Bachelor of Commerce (2007-2008) securing (66.71%)

• Mumbai University H.S.C (2004-2005) securing (71.67%)

• Mumbai University S.S.C (2002-2003) securing (72.66%)

• Done IT Course from CMS Institute

Skill Sets & competencies (Strengths)

• Good communication and planning skills, Ability to explain ideas and 1concepts in the right perspective, to work efficiently under adverse conditions, take initiative and influence others in Co-ordination and teamwork.

• Able to manage assignment very systematically and with perfection by adhering to deadlines

¬¬

Professional Achievements / Credentials

• Named Best Employee of the department in Kitchen Appliances India Ltd

Additional Information

• Trainings attended: First Aid and Security Threat Management training (By GVK)

• Passport Number :- J4980528, Date of Issue – 29-10-2010, Expiry Date :- 28-10-2020

• Languages: Fluent in English, Hindi and Marathi.

• Well Versed with: - MS OFFICE/EXCEL/POWERPOINT, J.D Edwards, E.Recievables Manager, and SAP SD Module.

References

1. Isidorio Miranda – Terminal Manager – Working for Mumbai International Airport – 982*******

2. Satyaraju Shakti – Secretary To AVP of Airside operations - Working for Mumbai International Airport – 986-***-****

3. Bikesh Advani – Terminal Manager – Working for Mumbai International Airport – 981-***-****.

Contact this candidate