Manager Project

Tammie J. Jordan

*** ***** ******* *******, **********, Kentucky 42348

Cell Phone: 850-***-**** Email: *************@*****.***

Areas of Specific Expertise:

Extensive experience in all areas of management, excellent interpersonal

communications strengths, innovative problem solving, analytical

talents, and decision-making capabilities.

Demonstrated record of sound business judgments with well-developed

planning, administrative, and operational skills at a consistently high

level of performance in a variety of progressively responsible and

challenging assignments.

Highly skilled level of expertise in administrative procedures, accounting

functions, human resources, advertising and sales, planning, policies,

procedures, researching, scheduling, and related responsibilities to

ensure productive operations.

Employment History:

101 Construction Company, Inc.

Brentwood, Tennessee 37027

01/2008-05/2012

Operations Manager

Responsible for all administrative operations for design/build

construction firm specializing in commercial construction,

remodeling, and property management. Direct daily supervision of

all Clerical staff, including Administrative Assistants, Assistant

Project Managers, Couriers, and Temporary Clerical staff, including

developing and implementing new operating procedures, etc.

Accounts Receivable & Payable functions, including purchase orders,

posting accounts payable, resolution of any and all accounts

receivable and payable issues, etc.

Coordinating and attending meetings, handling contracts and permitting

process for new construction, research and follow up for any legal

issues facing projects, public relations, composition of all types

of contracts, letters, and other written communications for the

company, etc.

Composition, layout, scheduling and coordination of all types of

advertising, including website development, employment ads, etc.,

utilizing all types of media.

Serve as backup to the Controller/Information Services Manager and the

Senior Project Manager as needed.

Southern Management Group, Inc.

Destin, Florida 32541

1/2002-11/27/2007

A letter of recommendation is available from this employer, and you may

contact Marie Babin, Director of Resort Operations, at 800-***-****,

or via email at ******@***************.***, for reference.

Director of Property Management

Responsible for all back office operations for vacation

rental/property management company consisting of 400 properties.

Heavily involved in operations side to include reservations, rate

projections, discounts, contracts, and acquisition of new

properties. Served as the "right hand" assistant to the Director of

Resort Operations regularly.

Direct daily supervision of Property Management, Maintenance, and

Housekeeping departments, including hiring, scheduling, developing

and implementing new operating procedures, etc.

Composition, coordination, and scheduling of staff training for all

departments, including planning and implementing training programs,

composition of detailed job descriptions for all positions within

the company, and designing/maintaining organizational

chart/structure for the company.

Redesign and reformat all management contracts, both for long and

short term rental management, to include determining the correct

verbiage, consistency, and professionalism, ongoing maintenance of

contracts.

Served as a system administrator for both Property Plus and KABA,

including the determination of various levels of security and access

for all personnel, assignment of user names, restriction to certain

levels, etc., and ongoing security maintenance of both systems.

Backup the Information Services Manager, as needed, on a regular

basis.

Extensive planning for daily, weekly, monthly, and annual operations

of each department, including determining staffing requirements,

employee development, budgeting, problem solving, and administrative

functions to ensure the productive operation of each department in

both peak and shoulder seasons.

Cost control analysis for all three departments, including

researching, directing, and implementing pricing for maintenance

services performed by maintenance staff, researching, designing and

implementing an innovative, unique in the industry method for

determination of individual cleaning fees for each property, and

coordination of independent cleaning contractors to ensure that all

400 properties are cleaned and ready within a five hour period

during property turnovers, and intensive analysis of linen

processing, inventory, and pricing to minimize loss.

Annual planning, implementation, and direction, along with the

Director of Resort Operations, of the company's Hurricane

Preparedness Plan. The plan was utilized exclusively during

Hurricanes Ivan, Dennis, and Katrina, and has been revised and

activated again this year.

The Hines Group, Inc.

Owensboro, Kentucky 42302

1986-12/2001

A letter of recommendation is available from this employer. Actively

involved in all aspects of operations for several subsidiaries of the

corporate group on an ongoing basis:

Minor EmergiCenter - Practice Administrator (1986-May, 2001)

Hiring, training, supervision, and development of medical and

administrative staff members.

Composition, coordination, and scheduling of all advertising for the

facility, utilizing all types of media. Promotion of the facility

with corporate clientele, arranging and maintaining relationships

with employers (workers' compensation, pre-employment screenings,

drug screening, etc.).

Implementation and maintenance of both corporate and patient

accounting systems, from point of service to monthly financial

statements. Responsible for all accounting functions, including

payroll, payables, receivables, purchasing, general ledger, tax

returns, etc.

Assisted with the sale/transition of ownership of the medical

practice in May 2001.

Owensboro Minor EmergiCenter, Inc. - Property Manager (November, 1986-

May, 2001)

Daily management of office building, including administrative and

accounting functions, maintaining good lessee/lessor relationships,

negotiating leasing arrangements, security, maintenance, etc.

Planning, negotiation, and supervision of all remodeling, repair,

and equipment purchase projects.

Assisted in the sale/transition of ownership of property in May

2001.

Fitness Club, Inc. - Controller/General Manager (1988-08/30/01)

Actively involved from date of incorporation. Structure,

implementation, and ongoing maintenance of corporate accounting

system, from point of sale through monthly financial statements,

daily operational procedures, original policy and procedures, design

of all forms used in record keeping and operations, etc.

Composition and coordination of pre-opening promotional/advertising

materials, including design of corporate logo, letterhead,

brochures, etc. Coordination and promotion of all types of club

activities, such as leagues, tournaments, and class schedules for

1000 plus membership.

Planning, negotiation, and supervision of numerous expansion,

remodeling, and equipment purchase projects for the club, including

remodeling the racquetball courts, construction of a new whirlpool,

steam room, and sauna, etc.

Supervision of daily operations, including hiring, training, and

supervision of staff members.

Development and implementation of pre-employment physical strength

assessments for all new hires for the corporate group.

The Hines Group, Inc. - Advertising Coordinator (1986-08/30/01)

Composition, layout, scheduling and coordination of all types of

advertising, including ads for a charter airline, upscale

restaurant, real estate brokerage, child care center, health club,

tool and die manufacturing entity, employment ads, etc., utilizing

all types of media.

Owensboro-Daviess County Child Care Center, Inc. - Controller (1986-

1997)

Solely responsible for taking the largest child care center in

western Kentucky (licensed for 220 children) from $5,500/month loss

to $7,500/month profit.

Ongoing supervision of daily operations, including hiring, training,

and supervision of staff, administrative/accounting functions,

computerized attendance management system, etc.

Development, design, and coordination of all advertising, including

promoting and maintaining corporate discounts within the community.

Initiation of policy and procedures, rewrote company manuals,

ensured compliance with all state and local regulatory commissions

for the center, cafeteria, and swimming pools.

Assisted with the negotiation, sale, and transition of ownership in

December 1997.

Education:

Owensboro Business College

A.S.B. Business Management, 1980 Honors Graduate.

Other Education, Skill and Experience:

Current owner/operator of a small, but profitable, passive income

generating, affiliate marketing company that specializes in site design

and continued maintenance. Business is passive and has no effect on my

employment in any position.

Numerous training and seminars in Hurricane Preparedness, Leadership,

Supervision, and Management seminars. Employer-sponsored training and

seminars in ISO-9000, Computer Repair & Maintenance, Visual Basic,

Business Management, Accounting, etc.

Employer-sponsored service in several national, state, and local political

campaigns, most notably the presidential campaigns of 1988 and 1992.

Served as Office Manager for local headquarters, coordinating

volunteers, mass mailings, telephone work, maintenance/programming of

computer system, etc.

References are available upon request.

Contact this candidate