Manager Quality Assurance

kenneth cheney

*** ********** ***** *-* ( Waterbury, Connecticut 06705

*******@*******.*** ( Phone: 203-***-****

Supply-Chain Professional

Operations . Procurement . Warehousing . Transportation

Results-focused leader with extensive supply-chain management experience

and the proven ability to consistently deliver outstanding performance

within diversified, dynamic environments. Strong organizational and

communications skills that ensure organizational results exceed client

expectations and drive corporate profitability.

CORE COMPETENCIES

BUSINESS MANAGEMENT Solutions Selling Inventory Management

Problem Solving Client Development Process Improvement

Cycle Count Quality Assurance Air & Ocean Importation

Administration Contract Administration Freight Optimization

Operational Excellence

Professional Experience

KUEHNE + NAGEL INC. -- LEAD LOGISTICS DIVISION 7/1994 TO 4/2012

Supply Chain & Inventory Manager

. Supervises across diverse teams. Analyzes costs and requirements to

optimize material-sourcing processes, labor and related expenses.

. Manages performance and budgets to ensure goal achievement, as well as

the maintenance and development of internal and external customers'

satisfaction.

. Secure third-party transportation contractors - both international and

domestic - and coordinate efforts to accomplish stated business

objectives and goals.

. Manage distribution center and forward stocking location inventories. To

include over-seeing large scale cycle count programs while providing

reporting and discrepancy reconciliation.

Key Achievements:

> Ground Transportation Coordinator (2011-2012): Responsible for

client services, carrier management, contract maintenance, shipment

analysis, resolution of hazardous materials transportation issues,

cargo claims, and cost-savings and performance metrics.

> Ocean Export Manager for Philips Medical (2008-2011): Partnered

with UPS to establish container requirements for Philips U.S.

exports to Philips Netherlands. Liaise with Philips and its vendors

to establish relevant export/import activities for the

organization's sales, purchasing, materials management and

production functions. Managed the Philips/UPS Container Freight

Station in Newark, N.J., responsible for consolidating material

from U.S.-based Philips suppliers for shipment to Philips

Netherlands.

> Business Manager for Tomotherapy (2005-2007)): Responsible for

defining customer requirements and performance. Design and lead

implementation of solutions to meet client's needs for the

international market, as well as local conditions and operating

constraints. Includes SOP development, KPI and metrics analysis in

support of regular client meetings. Result of efforts has been a 17-

percent reduction in global logistics spend and nearly $2 million

in reduced inventory.

> Supply-Chain Field Service Manager (2000-2004): Direct

responsibility for contract negotiations, day-to-day business

operations and site selection for 33 multi-client forward-stocking

locations. Analyzed performance to resolve issues and uncover

improvement opportunities. Administered recognition program for

exemplary performance and achievement within the supply chain

network. Led negotiation of standard vendor rate for warehouse and

transportation activities, producing first-year savings of

$120,000.

> Inventory Control Manager for Sun Microsystems DC/FSL Network (1994-

1999): Managed inventory-control specialists overseeing $50 million

in critical spare parts. Through daily/weekly cycle counting of

specified ABC categorized material maintained a line-item accuracy

rate of 99.1 percent, along with a net 99.96 percent dollar

accuracy rate. Directed all inbound and outbound freight processes

for spare parts distributed across more than 130 North American

locations. Planned and implemented spare-parts scrap program,

identifying end-of-life products, as well as excess product,

delivering inventory and storage savings of $1.4 million, while

reducing required network storage space by 20 percent. Later, as

Inventory Control Manager of the 130 Kuehne + Nagel North American

forward stocking locations my team was responsible for overseeing

the inventory integrity and cycle count program for over $100

million worth of spare parts inventory for customers in the

computer, medical and HVAC industries. Each week over 7,000 SKUs

and 95,000 lines were cycle counted to maintain customer KPI

requirements.

Schott Electronics 3/1984 to 7/1994

Operations Manager

. Led 40 direct and two indirect employees across a two-shift operation,

who were responsible for the assembly of glass-to-metal seal

components housing computer microchips.

. Responsible for producing and managing operating and capital budgets.

. Managed relationships with multiple vendors - equipment, contractors

and their technical support.

. Stewardship of internal requirements to ensure accurate product

content and specifications.

Key Achievements:

> Implemented new planning system that increased production schedule

accuracy by 25 percent.

> Increased units per-person/per-day from 12,500 to 16,000.

> Led weekly employee meetings to improve team dialogue, build a

spirited environment and improve job performance.

Certifications

Top-Secret Military Clearance (National Security Agency)

ISO 9001 and 14001 Certified

Technological Proficiencies

MS Office ~ Various OMS/TMS Applications ~ Clarity

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