Customer Service Office

******@*******.***

IN *** ** (*** -*** -****)

** * **** ******, **********,

Kimberly Penn

Obiective

To find a position in the workforce that utilizes my customer service and clerical skills.

Relevant Skills and Experience

Computer skills

. Microsoft Office Word 2010

. Microsoft Office Excel 2010

. Microsoft Office Power Point 2010

. Microsoft Office Access 2010

r euicken

. Strategic Inventory Management System (SIMS)

Customer Service Skills

. Indentified customer needs and recommended appropriate products

. Solved complaints from customers

. Handled cash and credit transactions

. Increasedcustomers satisfaction

Strong Sense of Responsibility

. FollowedHIPPAguidelines

. Maintainedpatients confrdentiality

. Maintained positive attitude in a busy and demanding environment

. Maintained and cleaned register area

' Dependable/ reliable

Communication Skills

. Read and interpreted customer orders

. Provided emotional support to customers

. Ability to identiff and counsel customer needs

. Ability to discuss issues with objectivity

Work Exoerience

Cashier

-March2072 Town and Country Market

Nov. 2010

Valparaiso,In

Cashier

2004 Walgreens

Sept. 1996 -Nov.

..nil:H,:ffi*, vilage, rL

Sauk

Education

Paralegal IVY Tech Community College,

Associates in

Summer 2013

N

Studies Valparaiso,

Bachelor of General Studies: Indiana University Northwest,

Minor Psychology and Gary,IN

1998-2003

Sociology

Contact this candidate