Resume

Sign in

Training Project

Location:
Darien, CT, 06820
Posted:
August 14, 2012

Contact this candidate

Resume:

*** **** ****** ***** *. Bender

ab8o9o@r.postjobfree.com

Darien, CT 06820

203-***-****

Professional summary

Multilingual hard working professional who enjoys challenge and is focused

on defining strategy and driving results. A positive individual with

strong organizational knowledge, excellent communication skills, and a

collaborative working style.

Professional Experience

Diageo Plc - Wine & Spirits Company April 2011 - Aug 2012

Security Project Coordinator/Analyst to GDBS Project/Change Management Pool

. Repeatedly delivered projects on time and on budget establishing

customer service and satisfaction.

. Responsible for analyzing projects and providing constructive changes

to establish "best practice" models and training

. Followed the PMO methodology on project from beginning to end

. Planned detailed global projects defining goals, schedule, scope /

deliverables, BAU process

. Created training scripts and trained BAU teams on new process

. System development life cycle experience controlling plan, analysis,

design, development, testing, implementation, and training phases

globally

. SAP, RAS, E-learning, Blackberry, Infrastructure, Governance,

VDI

. Developed software test script and rolled out UAT

. Collected UAT, delivered analysis and recommendation

. Applications support through Remedy (Service desk tickets)

. Drive a sustained breakthrough in Manufacturing Excellence across GB &

SCA.

. Provide Change management support to GRC activities.

. Deliver breakthrough Environment project implementation.

. Knowledge transfer

. Stakeholder management, solid execution, risk management

. Functional capability build across all levels

. Other Projects: Security initiatives, Infrastructure rollouts,

distributed computing systems, Exchange deployments and EUC lifecycle.

Diageo Plc - Wine & Spirits Company March 2007 - April 2011

Security Compliance Specialist to Global Information Security Team

. Awareness: Project Managing & technical learning programmes

. Delivered training on key systems as well as core technology

plateforms.

. Created material and Facilitated face to face events, lunch & learns,

classroom, virtual and others

. Developed an effective relationship network driving change management

communications, recommending best approach for clear/concise targeted

communications, dealing confidently and capably with people at all

levels.

. Recommended and designing training materials including speakers notes

for end-users

. Worked alongside teams in Learning Centres to develop learning

environment & resources

. Subject matter expert on compliance policy, working across all

geographies and brands coming up with strategies to deliver to end

users.

. Design and developed communication and engagement materials and

support the delivery of these to markets where required

. Design and deliver a global learning program across 24,000 employees

in 180 markets, to ensure 100% employee compliance

. Deliver learning and performance solutions to build capabilities

required to deliver against strategy

. Working with the business to identify and rollout a training needs

Compliance: Specialized on driving KPI and compliance that resulted in

94% compliance.

. Design and implement best in class learning solutions: E-learning

. Web development: Managed and designed programs from conception through

completion.

. GRC Engaged in SOX/CARM/PwC audits

. Driver for the compliance message globally, working with the most

senior leadership teams, creating and maintaining an energy that was

driven down to all levels of employees.

. Created training materials such as booklets, handouts, presentations,

packets, flashcards, decks, concertinas and other in over 15 languages

. Created and Rollout of global Employee Opinion Survey.

. Coordinate and manage the Regional learning and Development Centres

and provide support to maintain compliance

. Support the development of Technical Training Centres

. Support governance of training and development interventions through

the Capability Development ONE Plan for each site.

. Support the rollout and maintenance of the training system across all

sites

. Support site capability teams to conduct leadership/behavioral

capability assessments against the Diageo Leadership Standard, and

support individual development plans.

Murdoch Security & Investigation, Inc December 2003 - February 2007

Learning & Development Manager

. Business process mapping and effective stakeholder management.

. Act as a subject matter expert around leadership development

. Project management of eLearning and other online learning solutions.

. Mentoring pool of Project Managers including design and execution of

learning and development programme to increase Project Management

skills.

. Identify training and awareness gaps within each office and adapt

training programme as required ensuring a fit for purpose solution

. Source and manage vendors

. Provide application support and training

. Created all training material and deliver training to end users

. Remain current with IT applications and in training solutions

. Trained the trainers to train new hires and maintain end users

compliant

. Trained all end users on new company policies through classroom

training, face to face events, web-ex, vertual training and other

. Build capability and drive business growth, through developing the

Leadership and Management capabilities of employees.

. Provide specialist knowledge and support in aspects of learning and

development, competency assessment and best practice to site teams.

. Contribute to the attraction, development & retention of key talent

and deliver a breakthrough in the quality and depth of our talent

pipeline.

. Coordinate and manage the office learning and Development Centres and

provide support to maintain compliance

. Support the development of Technical Training Centres

. Support governance of training and development interventions through

the Capability Development for each site.

. Support the rollout and maintenance of the training system across all

sites

. Support site capability teams to conduct leadership/behavioral

capability assessments against Murdoch's Leadership Standard, and

support individual development plans.

Education

SUNY Purchase, Purchase, NY 2000

Bachelors in Political Science; Major: Political Science

The Westchester Business Institute, White Plains, NY 1997

Associates in Occupational Studies; Major: Business Administration

in Management & Marketing

Norwalk Community College, Norwalk, CT 2012

Extended Studies

Netcom, NY

Web Development 2010

Project Management Professional Certification 2011

Languages:

English (native), Spanish (advanced), German (intermediate)

Skills

MS Office (Word, Excel, PowerPoint, Access, Project, Visio, Outlook,

Project) Adobe CS4 (Photoshop, Dreamweaver, Publisher, Illustrator)

QuickBooks, Peachtree Accounting, Paisley GRC, Real Estate Software,

Remedy, Topclass, Topclass publisher, SurveyMonkey, Project store, BCI,

SAP, Planview, Concur, Condeco

Soft Skills:

Agile project management, capacity planning, research, verbal/written

communications. Typing 55 WPM, Organize and update files Team player and

creative problem solver Independent and dependable worker



Contact this candidate