Lisa Cary, sphr
Charleston, SC 29414
************@*******.*** - 843-***-****
HUMAN RESOURCE LEADER
Petrochemical Manufacturing - Aviation - Industrial Controls
Manufacturing
Results oriented HR professional with extensive talent management,
labor and employee relations, project management, HRIS and continuous
improvement expertise. Over twelve years of progressive generalist
experience in Fortune 100 companies, exhibiting an intense customer
focus and passion for continuous improvement.
Track record of utilizing creativity and communication skills at all
levels to drive large scale organizational change and process
improvement, improve labor relations while increasing management
flexibility and enhance supervisory and management skills in employee
relations and performance development through training programs and
individual coaching.
PROFESSIONAL EXPERIENCE
BOEING SOUTH CAROLINA (BSC) - North Charleston, SC - 2009-Present
Boeing SC is a fabrication, assembly and delivery facility established
in 2010 through acquisition and new site development. Prior to
acquisition in 2009, the site was comprised of Global Aeronautica (a
joint venture of Alenia North America and The Boeing Company) and a
Vought Aircraft Industries facility. The campus now includes a Final
Assembly facility, a Delivery Center, an Interiors Center and an
Emergent Operations facility. BSC fabricates, assembles, paints and
delivers the Boeing 787 Dreamliner.
HR Manager, Assembly & Integration and Site Production Engineering
Provide HR Leadership and direction across Aft and Mid Body Assembly &
Integration and Site Production Engineering support groups comprising
a total population of ~2500 direct employees and ~1000 contractors;
Provide site HR leadership in the areas of Talent Acquisition,
Learning, Training & Development and Lean Manufacturing.
Direct a staff of ten salary HR professionals
Developed an HR Service Delivery Model and HR Operating Rhythm to
improve HR Best Practice Sharing and Strategic Business Partnership
while maintaining a high touch Employee Relations culture
Partnered with Mid Body Leadership to improve Employee Engagement
scores an average of 15% across 38 of 39 questions in a population of
~1000 employees
Partnered with Production Engineering Leadership to develop and deploy
an Employee Engagement plan to maintain BSC's Union Free status
Led HR Talent Acquisition for BSC, hiring and on-boarding 5 HR
professionals in 12 months
Developed and deployed the BSC Site HR Lean Manufacturing approach;
leading the site as the first integrated function
HR Manager, Staffing
Provided staffing leadership to develop Acquisition and Learning,
Training & Development strategies and processes for Boeing SC.
. Directed a staff of seven salary HR professionals
. Implemented an Applicant Tracking System within 60 days from start
date
. Led the recruitment team in hiring over 400 direct employees and
200 contractors in less than 3 months; hired ~1000 employees in ~1
year
. Was selected to represent site HR for Global Aeronautica
acquisition due diligence activities
. Led a cross functional team comprised of members from SC State
Entities, Boeing Learning, Training & Development (LTD) and Site HR
to implement a pre-employment training and selection program for
hourly positions to improve candidate quality
. Implemented a branding and media plan that included print and video
advertisement and virtual interface
. Managed contract labor vendor interfaces for up to 15 suppliers and
over 1000 contract labor employees
DANAHER, Sensors & Controls Group (DSCG) - Elizabethtown, NC - 2007-
2008
Danaher is a $12.7B diversified technology company that competes in
the Professional Instrumentation, Medical Technologies, Industrial
Technologies and Tools & Components industries. Danaher employs over
50,000 people worldwide.
HR Director, Specialty Products (SP)
Provided multi site HR and HSE leadership and direction across the
Specialty Products lines of business comprising ~$110M in annual
revenue & a total population of 500 employees at three facilities
located in NC, SC & CT; Provided global project leadership in the
areas of Talent Acquisition and HRIS.
. Directed a staff of four salary HR and HSE employees & four hourly
manufacturing employees
. Led 2008 strategy and metric development for the worldwide Sensors
& Controls HR team
. Acted as the Talent Acquisition leader for WW DSCG decreasing cost
per hire while increasing diversity & compliance
. Acted as Lead Negotiator for the 2008 IBEW Contract Negotiations
holding wage rates to 65% of budget
. Implemented an hourly performance appraisal process to recognize
individual performance & decrease overall cost
. Drove continuous improvement efforts in Talent Acquisition, Payroll
& Accounting including standardized vendor contracts, search plans,
requisitions and reporting processes as well as the global
implementation of Taleo
. Lead reductions in total case incident rate (TCIR) by 30%,
eliminated repeat audit findings & reduced total findings by 50%
. Participated in multiple Kaizen efforts in manufacturing to improve
productivity and reduce variation & waste
HONEYWELL INTERNATIONAL, Specialty Materials (SM) - Hopewell &
Chesterfield, VA - 2004-2006
Honeywell Specialty Materials is a $5.3B business group that
manufactures high-performance materials and employs approximately
10,000 people at more than 80 manufacturing & sales facilities
worldwide.
HR Manager, Chesterfield Plant
Provided Organization Design leadership and Labor & Employee Relations
support in a 350 employee polymer plant with 100 salary & 250
unionized (Teamster) hourly employees; Provided site HR Leadership and
directed site HR Re-alignment and process establishment in a high
visibility nuclear chemical plant in Metropolis, IL from January 2006
through April 2006
. Participated in the Honeywell Operating System (HOS) training and
implementation kick-off
. Led a multi-functional Organizational Re-Design team to reduce
overall people costs by $4.9M
. Developed and implemented a full scale reorganization communication
plan
. Provided Labor and Employee Relations support to on-site and global
client groups including Maintenance, Supply Chain, HSE & Global
Capital Projects
. Developed and delivered monthly supervisory training seminars
HR Manager, Hopewell Chemical Plant
Provided HR & Labor Relations Leadership in a 750 employee
chemical plant with 225 salary & 525 hourly employees represented by
six unions (Steelworkers, ICWUC, IBEW, IAM, UA and IAHFIAW) under 2
labor contracts
Directed a staff of three salary HR employees
Provided primary labor & employee relations support to all 750
Hopewell salary & hourly employees; including but not limited to
grievance management, performance management and performance
development
Led South Section contract implementation team activities including
supervisory training & productivity tracking
Collaborated with management, vendors and union leadership to develop
and implement structured safety program parameters that would satisfy
the interests of corporate, local management and union parties
HR Generalist, Hopewell Chemical Plant
Provided HR & Labor Relations support to > 550 employees in on-
site and global client groups including Operations, Maintenance,
Engineering, Global Capital Projects & International Sales & Marketing
in a 750 employee chemical plant with 225 salary & 525 hourly
employees represented by six unions under two contracts
Managed the implementation of a plant-wide reorganization & IRIF
impacting approximately 150 employees and resulting in >$8M cost
reduction; included managing successful effects bargaining with North
& South Unions
Built trust & stability in a difficult labor environment by
understanding the business strategy & management expectations &
responding to union concerns in a timely and reasonable fashion;
included responding to all 3rd step grievances
Developed FLS training modules & people management tools focused on
driving consistency & accountability
Partnered with Legal Counsel to manage to closure a substantial legal
suit, workers compensation disputes & EEOC charges and mediation
SHELL CHEMICALS - Norco, LA - 2001-2004
Shell Chemicals is the petrochemicals arm of Royal Dutch Shell
(RDS) and produces products ranging from ethylene and propylene, to
intermediates such as styrene monomer, ethylene glycol, solvents and
detergent alcohols. RDS employs over 104,000 employees in more than
110 countries.
HR Analyst, Norco Chemical Plant
Provided Labor Relations & Project Management support in a multi-
site chemical plant with 200 salary & 450 hourly employees represented
by two unions under two labor contracts
Provided employee & labor relations support for approximately 200 West
Site & 150 East Site staff & hourly employees; included but not
limited to management of grievance process, gain share program &
disciplinary transactions
Participated in preparation & negotiation of the 2002 PACE National
Contract Negotiations
Managed large scale coordination of the contingency planning process
for the refinery & chemical plant sites
Participated in preparation & negotiation of the 2003 NCWU local
Contract Negotiations
Provided research support for NCWU Arbitration, PACE affiliation vote
& other site-wide labor issues
Managed the Norco Chemical Diversity Council & AAP/EEO efforts at the
site
Acted as the regional (TX, LA, AL) Change Manager for the Shell global
HRSAP development & implementation
DELL - Round Rock, TX - 2000-2001
Dell is a multinational technology corporation that develops,
manufactures, sells & supports personal computers and other computer-
related products. Dell employs more than 82,700 people worldwide.
HR Generalist, Small & Medium Business Group (SMB)
Provided consultative HR support to 750 Sales, Customer Service,
Marketing & Tech Support client groups in multiple locations.
Managed high volume employee relations issue & leave of absence cases
Designed and implemented people management instructional templates & job
aides that were adopted as a best practice across the consumer segments
Provided primary HR support to senior management on new site selection and
development, multiple reorganizations & multiple IRIF exercises
Led extensive 1v1 management coaching & interactive group sessions on
performance management, leave management, preventing sexual harassment &
ethics
BRISTOL MYERS SQUIBB, Plainsboro, NJ - 1999
Bristol-Myers Squibb (BMS) manufactures prescription
pharmaceuticals, over-the-counter drugs and health care products in
several therapeutic areas. BMS employs over 43,000 people worldwide.
Intern, US Medicines & Global Marketing
Drove corporate initiatives and process improvements in the
Staffing Function of US Medicines & Global Marketing
EDUCATION
Masters Degree - Human Resources & Industrial Relations
Concentration in Employment Law & Negotiation
University of Illinois, Urbana-Champaign, IL
GPA: 3.90
Teaching Assistantship
Bachelor of Arts Degree - International Studies
Bachelor of Arts Degree - Russian
Minor in German
University of Wyoming, Laramie, WY
GPA: 3.85
Phi Beta Kappa, Graduated with Honors
Study Abroad in Russia, 1994
Self funded graduate & undergraduate education with scholarships and part
time work
CERTIFICATIONS, TRAINING & AWARDS
Certifications & Memberships
Senior Professional in Human Resource Management (SPHR) Certification from
2002 to present
Member of the Society of Human Resource Management (SHRM) since 2000
Training: Human Resources and EHS
Senior Management Leadership Program (Boeing), Honeywell Positive Employee
Relations (Certified Trainer), Honeywell Structured Safety Process (HSSP),
Interest Based Bargaining, Behavioral Interviewing, Case Investigation &
Employment Law, EEO & AAP Administration, Unionized Workforce Management,
Union Avoidance Strategy, Behavioral Based Safety
Training: Business Process Improvement and Lean Manufacturing
Experience in the facilitation & execution of lean manufacturing training &
activities including:
Accelerated Improvement Workshop (AIW), Value Stream Mapping (VSM), 5S,
Standard Work, Transactional Process Improvement, Variation Reduction, Six
Sigma, Voice of the Customer, Policy Deployment, Root Cause &
Countermeasure, Ideation & Visual Management
Training: Systems
Experience in System Implementation, Integration and Consolidation;
specifically ADP, Peoplesoft, Oracle, HRSAP, Taleo & Kronos
Awards
Awarded Honeywell Bravo Gold Award for Project Paragon Implementation
(2005) and Site Leadership during South Contract Negotiations (2005),
Nominated for Shell Chemical Champions of Excellence for Diversity Council
Work (2003) and awarded Dell Transactional Sales Team Player Award (2001)
and Dell Business Systems Division (BSD) Customer Care Cross Functional Key
Contributor Award (2000)