Manager Project

Personal information

Name: Stefano Sechi

Italian address: via Gen. Stefano Cagna, 66 - 09100 Cagliari -

Italy

German address: Amalienstra?e, 18 - 16727 Velten - Germany

Mobile telephones: +39-327-****-*** / +49-175-****-***

E-Mails: ******.*****@*****.*** /

*******.*****@*******.**

Web: http://www.linkedin.com/in/stefanosechi

Attributes: Customer oriented

Team player and strong leader

Believer in empowering people

Flexible and adaptable

Revenue and Yield oriented

Multilingual

Result driven

Professional background:

February 2013 - Present

Assistant General Manager

Breezes Beach Club & SPA - 74 Rooms and Suites, Bwejuu - Zanzibar -

Tanzania

. Assisting the General Manager and driving all departments' operations.

. Developing new strategies of internal sales

. Big events coordination

Key responsibilities

. Deputizing General Manager when necessary

. Planning and organizing operations and all the hotel services

. Supervising work schedules for HOD, individuals and teams

. Supervising all the maintenance operations

. Carrying out inspections of property and services

September 2012 - January 2013

Executive Assistant Manager

Davvi Arctic Lodge - 45 Rooms and Cabins, Karesuvanto - Lapland - Finland

. Assisting the General Manager and supervising all departments'

operations.

Key responsibilities

. Interim General Manager when necessary

. Planning and organizing operations and all the hotel services

. Supervising work schedules for individuals and teams

. Supervising all the maintenance operations

. Carrying out inspections of property and services

February 2011 - July 2012

Palace Manager

Al Sadd Palace - Abu Dhabi Crown Prince Court, private residence of H.H.

Sheik Hamdan Bin Zayed Al Nahyan,

Ain Ouda - Rabat - Morocco

Key responsibilities

. Supervising all Villas' handover between constructors and property

owners

. Planning and organizing operations and all the palace services

. Supervising work schedules for staff

. Dealing with suppliers and contractors for maintenance and services

May 2010 - November 2010

Operations Manager

Palazzo Arzaga Hotel SPA & Golf Resort, 5* - 84 Rooms and Suites, Calvagese

Riviera - Lombardia - Italy

(Palazzo Arzaga S.p.A.) - Member of "The Leading small Hotel of the World"

. Assisting the General Manager and supervising all departments'

operations.

Key responsibilities

. Interim General Manager when necessary

. Planning and organizing operations and all the hotel services

. Supervising work schedules for individuals and teams

. Meeting and greeting customers

. Dealing with customer complaints and comments

. Carrying out inspections of property and services

. Reporting directly to General Manager

. Leading daily meetings regarding operations

March 2009 - May 2010

Resident Manager

Bauer Palladio Hotel & Spa, 5* - 90 Rooms, Suites and Apartments, Venice -

Veneto - Italy

(Bauer Hotels S.p.A.) - Member of "The Leading small Hotel of the World"

. Cooperate with Project Manager/Owner and all the department heads in

all operations.

. Consulting for the organization of the new next annex of the hotel

Key responsibilities

. Planning and organizing accommodations, catering and other hotel

services

. Planning work schedules for individuals and teams

. Meeting and greeting customers

. Dealing with customer complaints and comments

. Addressing problems and troubleshooting

. Carrying out inspections of property and services

. Reporting directly to Project Manager and Ownership

. Knowledge of computer accounting programs, math skills as well as

budgetary analysis capabilities

. Organize the entire Guest Relations, Security, and Housekeeping,

training, services standards

. Leading daily meetings on revenue purpose and future incoming chances

. Organizing and monitoring the SPA activities, with reservations,

charges, cleaning and sanitation program

December 2007 - March 2009

Room Division/GM Ass. Manager

Argentario Golf Resort & Spa, 5* - 73 Junior Suites and Suites, Porto

Ercole - Tuscany - Italy

(private owner)

. Cooperate with GM/Owner and all the department heads in all operations

as required.

Key responsibilities

. Organize the entire Front Office, Reservations, Guest Relations,

Security, and Housekeeping, training, services standards.

. Assist GM and Sales Manager on daily operations

. Leading daily meetings on revenue purpose and future incoming chances

. Handling Guest's complaints

. Managing Guest relations both in Resort and Golf Club

. Staff training

July 2007 - December 2007

Director of Rooms

Raffles Resort Canouan Island, 5* - 156 rooms & Villas, Carenage Bay - St.

Vincent/the Grenadine

(Raffles Hotels and Resorts) - Member of "The Leading Hotel of the World"

. Assisted GM and HM in all operations as required.

Key responsibilities

. Review and organize the entire Front Office, Reservations and Travel

Service, Guest Relations, over viewing Security, Housekeeping,

Retails, Spa and Recreation, training, services standards and

promotions.

. Assist GM and HM on daily operations

. Handling Guest's complaints

Achievements

. Assisting GM and HM in finalizing the Resort's months' revenue.

April 2004 - April 2007 Room

Division/GM Ass. Manager

Hotel Carlo IV, 5* - 150 rooms & Suites, Prague - Czech Rep.

(Boscolo Luxury Hotels)

. Assist GM in all operations matters as required and provide Sales and

Marketing input when appropriate

Key responsibilities

. Review and organize the entire Front Office department, Reservations

department, Guest Relations department, training, services standards,

Spa promotions.

. Coordinate the Hotel's Revenue with the Revenue Manager

. Coordinate Yield meeting with the Revenue Manager

. Assist GM on daily operations and on Company matters as required

. In charge of Room Division's quality management

. Handling Guest's complaints

. Staff training

Achievements

. Considerable decrease of negative guest's comments

. Increase of Front Desk up selling of 22% versus 2004 and YTD of 17%

versus 2005

. Increase of Concierge up selling of 45% YTD versus 2005

. Assisting GM in finalizing the Hotel Revenue

. Planning and implement coordinated with Sales dept of the "Golf

package in Prague"

. Planning and implement coordinated with Public Relations Manager of

the Hotel's newsletter

. Preparation of Front Office handbook with procedures and standards

April 2003 - November 2003

Night Manager

Hotel Splendido, 5* - 66 rooms & Suites, Portofino - Italy

(Orient-Express Hotels) - Member of "The Leading Hotel of the World"

Key responsibilities

. Overview the entire Front Office operations during the night time

. Overview Room Service operations

. Review and organize the transfers from/to the Hotel

. Cooperating with Food & Beverage manager for the breakfast restaurant

settings

. Overview on the security routine controls

. Reporting to the Room Division and GM

. Handling Guest's complaints

Achievements

. Considerable decrease of negative guest's comments

. Improve of Front Desk operations on check in and check out

. Improve personal acknowledgment of fiscal cashiering controls

June 2000 - February 2003

Room Division/GM Ass. Manager

Hotel Is Morus Relais, 4* 52 rooms and 16 luxury cottages, Pula - Italy

(private owner)

Key responsibilities

. Review and organize the entire Front Office and Reservations

departments, training

. Assist GM on daily operations and on Property's matters

. Overview on Tour Operator's contracts and contacts on recovering

credits

. Handling Guest's complaints

. Staff training

Achievements

. Considerable decrease of credits numbers on the end of seasonal

openings

. Assisting GM in finalizing the Hotel Revenue

. Planning and implement coordinated with the Is Molas golf club, of the

"Golf package"

May 1999 - May 2000

Restaurant supervisor

Pennyhill Park & Country Club, 5* - 120 rooms & Suites, Bagshot - United

Kingdom

(Exclusive Hotels)

Key responsibilities

. Assist Restaurant Manager on daily operations

. Overview cleaning operations after each daily meals

. Overview on setting the restaurant room for the following Guests

. Assisting Restaurant Manager in promoting the restaurant with external

Guests

. Assisting Banqueting manager on daily operations

. Handling Guest's complaints

. Staff training

August 1998 - March 1999

Front Office Ass. Manager

Hotel Mediterraneo 4* - 75 rooms, Cagliari - Italy

(private owner)

Key responsibilities

. Assist FO Manager on daily operation

. Assist FO Supervisors on handling reservations

. Overview on Porters and Bell-boys

. Handling Guest's complaints

. Staff training

November 1995 - July 1998

Receptionist, cashier & reservations

Hotel de la Ville 4* - 56 rooms, Monza - Italy

(private owner) - Member of "The Small Luxury Hotels of the World"

Key responsibilities

. Front Desk daily operations, check in and out, cashiering

. Handling reservations

May 1992 - November 1995

Several positions

Forte Hotel Village Resort 5* - 230 luxury bungalows, Pula - Italy

(Meridien Hotels & Resorts) - Member of "The Leading Small Hotel of the

World"

Reservations Supervisor

Night Manager

FO Ass. Manager

. Assist FO Manager on daily operation

. Assist FO Supervisors on handling cashiering controls

. Overview on Porters and Bell-boys

. Handling Guest's complaints

Birth date / place: 29th September 1961 / Sassari, Italy

Education: 1976 - 1982 Classic high school diploma

1982 - 1986 Law studies at Cagliari University

Languages: - Italian (mother language) - English: Fluent (written and

spoken)

- German: Fairly good (spoken) - French: Fairly

good (spoken)

- Spanish: Fluent (written and spoken) - Czech:

Basic (spoken)

Computer skills: Windows, Microsoft Office suite, Micros Fidelio DOS

(Supervisor), Micros Opera, Protel, IDEAL, SysDat,

Nuconga

Hobby's: Sports (Basket, American Football, Golf), Travelling to foreign

countries, Studying foreign languages and

cultures, Reading, Technology.

Contact this candidate