Customer Service Sales

KENT A. PERKINS

**** ********* ***** – West Plains, MO 65775

417-***-**** ************@*****.***

CAREER OBJECTIVE

Motivated, accomplished, professional with extensive management, problem-solving

and communication skills. Seeking a challenging position within a dynamic

organization with room for long-term growth and personal and professional development.

PROFESSIONAL EXPERIENCE

Private 08/2008-07/2013

Medical Assistant

Work with patients and families to provide the best care possible in a Home environment

Take vital signs

Glucose testing to maintain the utmost balance of their diabetes

Subcutaneous and intramuscular injections

Medication verification and confirm doctor appointments

Check and maintenance of medical equipment and oxygen machines

Electronically chart patient care.

Ozarks Medical Center 12/2004-08/2008

Registration/ER Medical Assistant

Work with patients and families to insure their comfort and care in the Emergency Room

Perform EKGs

Perform Pro-times

Medical Record filing and retrieval.

Answer questions about treatment and procedures

Set up appointments for follow ups

Verifying insurance with companies for treatment and pre-qualifications

Charting, answer phones in a timely manner, electronic medical records,

Assist triage and categorizing patients care, prepare and stock rooms,

Take vital signs, give subcutaneous and intramuscular injections

Take patient histories, patient care and comfort while in my care.

KAPPA GRAPHICS AND DESIGN 12/2004-10/2008

Graphics Specialist

Resourcefully manage office work flow, face to face

appointments, and direct personnel vital to driving

operations to optimal performance levels,

with a focus on graphic and design related activities.

Speak with potential clients concerning information about desgins.

Schedule and conducts assignments to completion of projects.

Briefs clients on fees and handles preparation of all required graphics and designs..

Ensure completion of correspondence requesting preliminary designs.

Respond to written and telephone inquiries from companies regarding fees.

Best Western Grand Villa 10/2003-12/2004

Front Desk Attendant

Serves Guest by completing registration and assigning rooms.

Welcomes Guests by greeting them, answering questions, responding to requests.

Establishes credit by processing credit cards or obtaingin cash.

Maintained records by entering room number and guests data.

Makes hotel reservations.

Answers questions related to hotel, dining, and entertainment.

Registers guest by obtaining or confirming room requirements, verifying

preregistration, assigning room, obtaining information and signatures,

issuing door cards.

K's MERCHANDISE 03/2002-10/2003

Furniture Department Assistant Manager

Established overall account strategy and implementation of account sales plans.

Developed and executed strategic plans to penetrate accounts and generate net

new revenues; analyzed market trends and determined client needs.

Received and processed all reseller and

end customer orders and monitored for accuracy.

Collected and submitted contracts and sales reports;

lead sales efforts for individual accounts

and maintain accountability for revenue objectives.

Lead sales and specialty products 28 of 31 months in position.

STARBASE K-7 - SPECIALTY MERCHANDISING SHOP 10/1990-03/2002

Owner/Manager

Owner and Manager job duties include:

Designed, developed and implemented innovative sales and marketing strategies

in order to locate distressed home sources, and to raise levels of profitability.

Effectively supervised and organized employees within a

team environment in all facets and phases of operations.

Handled trouble-shooting problems and provided solutions.

Continually developed and implemented

processes and procedures to increase efficiency and output.

Supervised and delegated administrative

tasks customer service, billing shipping, A/P and A/R.

Coordinated statement reconciliations along with financial advisors.

Set goals, established priorities, managed resources and developed concepts.

Planned and prepared work schedules and assigned employees to specific duties.

Formulated pricing policies on merchandise to enhance profitability.

JC Penney Florida Mall 08/1988-10/1990

Sales Associate

Sales of Mens Suits and Accessories

Ensure Customer Service and Satisfaction

Accessorize Customer Purchases to Ensure Sales and Satisfaction

Maintain Customer Relations for Future Sales.

Maintain Cash Register and Department Appearance.

Ensure Product Availability.

Wichita Falls Museum and Art Center 07/1986-05/1988

Assistant Registrar

Maintained records of accession, condition, and location of objects

in museum collections.

Research artifacts history and providence.

Assist in artifacts restoration.

Assist in artififacts display.

Composed and recorded descrption in files and collections catalog.

Oversaw handling, packaging, movement, and inmspection of objects

entering or leaving museum.

Registered and assigned accession and catalog numbers to all objects

in museum collection.

Additional employment information available upon request.

EDUCATION & ACHIEVEMENTS

US CAREER INSTITUTE 2010

Certification in Medical Assisting 3.2 GPA

MIDWESTERN STATE UNIVERSITY 1986-1987

Masters Degree In History 4.0 GPA, 1987

Academic all-American; Honors Program; Who's Who in American Colleges & Universities

Phi Alpha Theta – Treasurer; Grambling Scholarship for Excellence in History

Departmental Scholarships

MEMPHIS STATE UNIVERSITY

Masters Degree in History, 1986

SOUTHEAST MISSOURI STATE UNIVERSITY 1981-1984

Bachelor of Arts In History 3.1 GPA, 1984

Grambling Scholarship for Excellence in History; Departmental Scholarships

Phi Alpha Theta – Treasurer

REFERENCES

Dr. Michael Collins Midwestern State University 940-***-****

Stacy Lager Director of Nursing Brookhaven Healthcare 417-***-****

Dr. Frank Nickell Southeast Missouri State University 573-***-****

Rebecca Murcurio Ozarks Medical Center 417-***-****

Contact this candidate