Human Resources Customer Service

ROBERT S. O'DELL

**** ****** ***** ** ** . Rochester, MN 55901

618-***-****

*********@*****.***

HUMAN RESOURCES / BUSINESS DEVELOPMENT / LABOR RELATIONS

Results-focused professional with 11 years of experience in Human

Resources, Management, and Executive level leadership related positions.

Consistent top performer, adept in assessing needs and crafting solutions

that drive operations and organizational objective accomplishment. Skilled

communicator, leader and team builder with excellent client relations

skills. Thrives in a high tempo team-based and goal-oriented environment.

BA in Employment Relations; Master's of Human Resources, and Strategic

Business Management in progress.

-Key Areas of Leadership & Expertise-

Human Resource Instruction, Formulation and Implementation ~ Project

Management ~ Business Development ~ Needs Analysis ~ Teambuilding &

Leadership ~ Recruiting, Training & Mentoring

Negotiations ~ Client Relations & Retention Oral & Written Communications ~

Presentations

Problem Solving ~ Bilingual (English & Spanish)

PROFESSIONAL EXPERIENCE

Rochester MN, Public Schools District 535

Assistant Director of Human Resources

. Assist the Executive Director in facilitating and overseeing all topics

Human Resources

. Serve as the Chief Investigating Administrative Officer for Employment

Relations Issues

. Conduct mediation and performance and conduct evaluations

. Composite Risk Management, Security/Safety, Community Integration Officer

UNITED STATES ARMY-Executive Officer

31/A Military Police Commander . June 2011 to Present

. Assist the Commanding Officer in leading the Company in administrative,

and combat readiness

. Create and instruct subordinate leadership developmental programs to

junior Commissioned officers

. Spearhead Company Equal Opportunity Program-Conduct training and

investigation on EEO issues

. Ensure the overall training and education of the unit service members

. Oversee the tactical training of unit members in law enforcement and

physical readiness

. Provide pre-commendation screening and submittal for awards, promotions,

and disciplinary proceedings

. Oversee, approve, and appropriate the unit annual budget

. Conduct investigations, and law enforcement operations

. Serve as Officer in Charge while conducting law enforcement operations

for installation Provost Marshal's office

. Oversee operations of detained/interned individuals in compliance with

DOD regulations

Gander Mountain-PT

Academy Instructor . June 2013 to Present

. Present classes on local, state, and federal, firearms statutes

. Instruct students on the fundamentals of firearm safety, maintenance,

marksmanship

. Serve as a certifying instructor for approval of government recognized

"Concealed Carry" programs

. Public Speaking; group as well as private presentation and instruction

. Conduct academy training ensuring operations per OSHA regulations

ANOVA Furnishings

Human Resource Manager/Safety Officer/Public Relations Representative. June

2012 to May 2013

. Operates in a high speed lean manufacturing environment

. Ensures accurate and timely payment of all exempt and non-exempt

employees

. Conducts weekly management training and development classes on employee

relations and leadership

. Drives company wide communications program, and horizontal organizational

management strategies

. Manages and reports internal and external federal and state audits

. Develops, implements, and trains management on Human Resource policies

and strategies.

. Drives and promotes the ANOVA affirmative action programs as a critical

strategic business objective

. Direct the analyses of employment processes and collaborating with

business HR leaders and Workforce Diversity in developing action oriented

programs to address opportunities/goals.

. Drives Human Resources and systems process improvement for EEO/AAP/Title

VII/ADA/FMLA/NLRB

. Manages and maintains recruitment and employee information in company

HRIMS.

. Ensures organization is in compliance with OSHA regulations, and

mitigates potential safety hazards

. Serves as the Public Relations representative and community outreach

liaison

ORKIN PEST CONTROL

Route Manager . August 2011 to January 2012

. Specialize in Customer Business Development

. Provide superior in home customer service

. Monitor budgeting and weekly inventory use

. Ensure proper services are being rendered per contract purchases

. Manage overall accounts per respective routes and build customer

clientele

. Ensure the proper lawful application of pest management treatments

. Specialize in retention of customer service contracts

UNITED STATES MARINE CORPS

0121 Personnel Administration/Human Resources . December 2002 to June 2010

. Ensured timely and correct payment and compensation for Marine's, while

verifying all unit members and dependents are enrolled in proper health,

and dental programs, family readiness and social services provisions

. Develop and implement leadership classes for junior Non-commissioned

officers

. Supervised junior ranking Marines in the daily operations, maintenance,

and auditing of individual service records, and personally conduct full

audits on battalion force and operational deployment readiness -

Including, promotion and disciplinary assessments which required

exceptional organization and communication skills

. Recruit, train and manage placement of newly joined unit members through

development and implementation of policies to ensure efficiency and

satisfaction of worker management relations in a fast pace environment

. Investigate, assess, and draft official correspondence to be utilized in

legal, and non-judicial proceedings

. Input Information into the Marine Corps Total Force System, HRIMS

SEARS

Receiving Lead . September 2003 to September 2006

. Oversee the receiving staff in the daily operations of the

warehouse/stock facility

. Ensure proper accountability of projected incoming shipments, outgoing

merchandise

. Address customer service issues

. Ensure all receiving associates are operating in commensurate with OSHA

regulations and company policy

. Prepare received merchandise for retail distribution

EDUCATION / PROFESSIONAL DEVELOPMENT

ST. MARY'S UNIVERSITY OF MINNESOTA, Minneapolis, MN-In Progress

Masters Degree in Organizational Leadership

LINDENWOOD UNIVERSITY, Belleville, IL-In Progress

Masters Degree in Human Resources/Strategic Business Management

Dean's List . GPA 4.0/4.0

UNITED STATES ARMY NON-COMMISSIONED OFFICER ACADEMY, Parks, CA; April 2012

Leadership and Personnel Management

Commandant's List Honors

Superior GPA Award

SOUTHERN ILLINOIS UNIVERSITY EDWARDSVILLE, Edwardsville, IL; May 2007

Bachelors Degree in Employment/Labor Relations and Human Resources

Dean's List and "Cum Laude" Honors . GPA 3.5/4.0

SOUTHWESTERN ILLINOIS COLLEGE POLICE ACADEMY; September 2007

Dean's list Honors

U.S. MARINE CORPS PERSONNEL ADMINISTRATION & HUMAN RESOURCES SCHOOL; June

2003

Computer Skills

MS Office (Word, Excel, PowerPoint, Access, Outlook) Publisher, SPSS Data,

Winsock 3270, ADP Enterprise, People Soft, Taleo

Security Clearance

SECRET Security Clearance, Department of Defense-UP AR 380-67 NACLC

200110802

AWARDS / COMMUNITY INVOLVEMENT

Awards

Army Achievement Medal-Exemplary Leadership/Management ~ National Defense

Medal

Global War on Terrorism Service Medal ~ Humanitarian Service Medal

Selective Marine Corps Reserve Medal ~ Armed Forces Reserve Medal with "M"

Device

Certificate of Commendation-Outstanding Human Resource Performance ~

Meritorious Mast

Meritorious Promotion to Corporal (Non-Commissioned Officer Status) USMCR

Outstanding Physical Fitness Award ~ Direct Commission Officer Selectee

USAR

Martial Arts Instructor-Black Belt, 6 Disciplines

Community Involvement

Class instructor - Mississippi Valley Library District

Provide after school homework assistance to community children

Assist senior citizens in learning necessary contemporary computer program

use

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