CURRICULUM VITAE
Dear Employer,
I am a well-qualified senior sales and marketing executive who would be an excellent choice for the
position advertised, as it is a good match with my experience and qualifications. In addition to
reviewing the enclosed resume, I hope you will read on and consider the value I bring to a company
like yours.
Conceiving, developing and executing the strategies and initiatives that drive brand awareness,
revenues, growth, competitive market positioning, profits and shareholder value is what I do best!
Throughout my career, in senior executive positions with the leaders in diverse industries, I have
earned a track record of success in managing complex business initiatives, and achieving exceptional
rather than expected results.
I have the distinction of being an executive who possesses the experience, capabilities and judgement
for taking a business to its next level of success or resolving the deficiencies that impede its ability to
grow and prosper. I have been characterised as a corporate strategy expert and am credited with
personal contributions to top-line and bottom-line performance successes. I am a “doer” who is highly
skilled in visualizing and executing a plan and doing whatever it takes to deliver. I am driven by
challenge and undaunted by obstacles – and over the course of my career, I have fought and won
virtually all types. I am accustomed to and effective in high-profile executive roles, making high-
stakes decisions. My management style can be described as “hands-on” and decisive, yet flexible – I
value and reward creative thinking, initiative, teamwork, commitment and performance.
I am confident in my ability to meet and exceed your expectations for this position, and hope to meet
with you for a personal interview. I look forward to it!
Sincerely,
Mark Telkes
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CURRICULUM VITAE
MARK L. TELKES
11 Riviera Drive, #04-09 Riviera Residences 467203, Singapore
Home: +65 6729 0150 Cellular: +65 9838 5185 ab8mtk@r.postjobfree.com
Sales, Marketing and Operations Executive
Profile
Entrepreneurial executive with more than 15 years of experience managing sales, marketing,
operations, personnel and merchandising at the local, regional and corporate level for both start-up
and established Telco, banking, retail, manufacturing, FMCG, IT, enterprise, consumer and services
companies.
Motivational management style with a record of building and retaining highly motivated sales and
marketing teams, distributor networks and channel partners. Successful in identifying opportunities
for accelerated growth.
Sales, Marketing and General Management qualifications:
Technical and Complex Solution Selling Tendering and Contracts
Sales and Business Development Budgeting and Expense Control
Strategic Sales and Marketing Planning Presentations and Training
Key Account Management / Retention Sales & Marketing Team Management
Contract / Price Negotiation Staff Development and Motivation
Trade shows, sponsorships & events C-level Development Management
Channel Development & Management Strategic Partnerships & Alliances
Professional Experience
Summary
Feb 2010 – Current Vice President – Sales, Asia Pacific, Omnitech Services Pte. Ltd.
Sep 2007 – Feb 2010 Vice President - Sales & Marketing, Asia, Symstream Technologies
June 2005 – Sep 2007 Snr. Director Sales, Marketing & Operations, SEA/HK, Motorola Inc.
Nov 2003 – June 2005 Director Sales & Marketing, Asia Pacific, Oberthur Card Systems
Aug 2000 – Nov 2003 Country Manager – Australasia, Oberthur Card Systems
Aug 1998 – Aug 2000 National Retail Sales Manager, Vodafone Australia
Mar 1997 - Aug 1998 National Account Manager, Ericsson
Aug 1996 - Mar 1997 Loyalty Marketing Manager, Ericsson
Aug 1995 - Aug 1996 Corporate Graduate, Ericsson
Jan 1995 - Aug 1995 Superannuation Consultant, LASB
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CURRICULUM VITAE
February 2011 – Current
OMNITECH SERVICES PTE. LTD. (Singapore)
VICE PRESIDENT – SALES, ASIA PACIFIC
Senior sales and marketing executive hired to expand the newly created Asian division of this global IT
managed solutions and services organisation. Service offerings include Application Services,
Infrastructure Services, Managed Services, Security Services, Cloud offering, DR/BCP, Offshoring,
Integration, BPO, Contractor Resourcing, Testing and more. Broad scope of responsibility including:
managing regional sales team, complex solutions & IT services sales, pricing, commercial modelling,
partnering, tenders, contracts, P&L accountability, strategic market planning, business development,
sales forecasting, marketing, branding, pricing, training personnel for sales through all channels in the
Asia Pacific region. Also responsible for hiring, training and supervising a regional team of sales and
marketing representatives across the region.
Targeting USD$11M for 2011/12 FY and USD$20M for 2012/13 FY
Developed new Business models to enable services to be sold with profitability intact as a fully
managed proposition
Secured regional tenders for 2 major US Banks – JPMC and GS
Secured MSAs with many clients – RBS, ANZ, SingTel, NCS, BOAML, HP, IBM, DBS, Citi
Recruiting and training staff as well as partners for Indonesia, Philippines, India, Hong Kong,
Japan, Australia and Thailand offices
Developing new verticals including; CRM services, Unified Comms services, Infrastructure
Services, ATM/EDC, security, mobile payment
Secured major contracts for T1 customers like Cathay Pacific, DBS bank, Goldman Sachs,
Citibank, RBS, ANZ, ABN Amro, NCR, SMRT, etc.
Sales & Marketing campaigns targeting trade-shows, publications, sponsorships, press releases and
on-line
Sep 2007 – Feb 2011
SYMSTREAM TECHNOLOGIES (AUST) - Singapore
VICE PRESIDENT- SALES & MARKETING, Asia
Senior sales and marketing executive hired to establish the new Asian division of this US$50 million
global developer of unique secure, reliable wireless M2M managed solutions and services. Broad scope
of responsibility including complex solutions sales, pricing, commercial modelling, partnering,
contracts, P&L accountability, strategic market planning, business development, sales forecasting,
marketing, branding, pricing, training personnel for sales through all channels in the Asia region. Hired,
trained and supervising 10 sales and 2 marketing representatives.
Grew business from 1 account to over 10 major accounts generating US$12 million of contracts
within a year in 2009
In 2010 launched new verticals commercially for EFTPOS and Prepaid/Postpaid metering
For 2010 expanded revenues to be in excess of USD$50M
Marketing campaigns targeting trade-shows, publications, sponsorships, press releases and on-line
Developed new Business models to enable solution to be sold with profitability intact as a fully
managed service with on-line management & monitoring
Held major marketing launch in Indonesia with over 20 Banks ready to pilot
Recruited, hired and trained staff for Indonesia, Philippines, India and Thailand offices
In 2009 developed new verticals including; remote metering, EDC, security, mobile payment
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CURRICULUM VITAE
Secured major contract in excess of US$20M for wireless electricity metering, postpaid & prepaid,
including fully integrated e-commerce/mobile marketing sites between retail, consumer, telco &
banks
June 2005 – Sep 2007
MOTOROLA INC. - Singapore
SENIOR DIRECTOR SALES, MARKETING & OPERATIONS
Senior sales, marketing and operations executive for this MNC for mobile devices, network
components and consumer products. Directed all sales, amrketing and operations activities in SEA,
including lead generation, channel development, wholesale, retail, merchandising, POS, advertising,
sourcing, forecasting, account development / management, pricing, reporting, contracts, tenders and
carrier relationships. Called on all classes of trade, including wholesale (distributors), retail, mass
market, and Carriers and company stores. Supervised a direct staff of 15 and an indirect staff of 70 as
well as our 10 major distribution partners. Developed sales and expense budgets.
2007 = sold over 14M units, over US$400M margin and over US$2Bn in sales.
2007 = Achieved #2 brand awareness & market share across SEA as well as #1 in Australia
2006 = sold over 13M handsets (over 100% growth year on year) generating over US$1.6Bn in
sales and achieving a 5% market share growth (17% to 22%).
2005 = sold over 6M handsets (over 130% growth year on year), a 9% market share growth and
generating over US$800M in sales and over US$190M in margin.
Successfully integrated SEA into new APAC region
Hired and trained over 20 staff regionally
Conceptualised a highly effective transition from sell-in to sell-through and sell-out market strategy
Invested in almost 500 Sales Promoters, over US$1.5M/mth, focussing on key retail outlets
Managed e-commerce sales for both handsets and accessories
OBERTHUR CARD SYSTEMS – Philippines November 2003 – June 2005
DIRECTOR, SALES & MARKETING ASIA
Joined company as Country Manager for Australia and was promoted rapidly and relocated to the Asia
regional office as Director, Sales for Asia Pacific. As a senior sales executive for this manufacturer of
debit, credit, set-top box, security, chip, plastic and GSM SIM cards, I lead the sales for end -to-end
smart and card solutions, as well as value added services for this French based world leading Smart
Card Company. Broad scope of responsibility included P&L, tender responses, TOR submissions,
pricing, contracts, sales across Asia to the Payment, Government, Security, Telecommunications,
Health, and Enterprise markets, either directly or as part of a consortium, with the support of our local
country teams. I also managed the development of a variety of solutions and services, recruited and
grew the operation as required, including the development of partnerships, local manufacturing /
personalisation sites, joint ventures and acquisitions. Supervised a regional sales staff of 30 as well as
indirect support staff located globally.
Achieved over 100% of 2004 sales target = US$30M
Signed new major customers through winning tenders and proposing solutions across Asia
Secured pilots with major Mobile Carriers across Asia
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CURRICULUM VITAE
Developed some major partnerships including local manufacturing joint ventures
Commenced construction of Malaysian end-to-end smart card facility
Sourced new services to sell – mobile peer-to-peer, new plastics, memory cards, new chips
Developed, submitted and gained CEO approval for 100% owned factory in India, 30% JV factory
in Malaysia, and 30% JV factory in Thailand
Secured the 4 largest banks in Thailand for chip card pilots (EMV)
Developed detailed market analysis by market segment for the TAM for our industry in Asia region
OBERTHUR CARD SYSTEMS – Australia August 2000 – November 2003
COUNTRY MANAGER, AUSTRALASIA
I was employed to start the Australian/NZ operation for this unknown French Smart Card Company in
my region. My brief was to establish the market in this region, hire and grow the operation as required,
and develop partnerships, joint ventures and consortiums. I also worked with partners to secure
business within Asia Pacific and also globally with organisations such as PWC, BT, Cellnet, Standard
Chartered, AmEx, SingTel, PLDT etc. I was directly responsible for P&L, sales, marketing, support,
tenders, recruitment, budgeting, forecasting and reporting for my countries of business.
Achieved over 200% of 1999/00 sales target in 8 months = A$1M
Signed new major customers through winning tenders and proposing solutions – One.Tel (contract
worth over A$600k), AmEx (contract which includes Asia Pac region), St.George Bank (over 100k
cards launched)
Developed strategic marketing campaigns, press releases and exhibited at applicable events
Joined Asia Pacific Smart Card Forum to develop the industry awareness further
Won 2002 Telstra 3 year contract for phone card business & established local production for this
Pilots in 2002/2003 with Dept. of Defence and ATO in Canberra
Identified and proposed a niche Corporate GSM solution for Optus
Identified and proposed a niche Rental GSM solution for Vodafone Australia & NZ
Won 2 major global tenders with PWC for B2B smart cards – KIC in Korea (6 Banks including
KEBT) and NAG including NAB.
Won 2003American Express Global Card Tender for EMEA, JAPA and USA for all card products
& services
VODAFONE – Australia August 1998 – August 2000
NATIONAL RETAIL MANAGER
Senior sales and marketing manager for this Global GSM Carrier with over A$100 million in annual
sales. Managed the Retails channel for mobile phone and wireless products, as well as services.
Responsible for merchandising, POS, co-op advertising, in-store training, mentoring, operations, trials,
tenders, pricing, proposals through the mass and multiple retail channel of existing retailers, new
accounts, partners and new retailers. Provided leadership and direction for 10 direct sales staff as well
as over 30 indirect staff nationally, including sales promoters, merchandisers and account managers.
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Achieved over 180% of 1998/99 sales target for my channel – 60k connects in 1997 and I achieved
110k connects in 1998 and greater in 1999
Merchandising programs implemented nationally
Conceptualised and executed innovative marketing campaigns through retail partners
Signed 3 new major retailers (more than in any previous year) – MyCar, Domayne, Target
Commenced negotiations with Australia’s largest retailers – Coles Myer, Woolworths
Continued to exceed increased targets set for 1999/2000
ERICSSON – Australia March 1997 -August 1998
NATIONAL ACCOUNT MANAGER
Joined company as a Corporate Graduate and was quickly promoted and relocated to Sydney as a
national sales manager with responsibility for the third largest account – Vodafone. My role was to
manage the sale of Ericsson products – mobile phones, wireless products, PDA’s, accessories, GSM
infrastructure and services through Vodafone and its channels. Worked in partnership with marketing,
merchandisers, other divisions internally, trainers, retailers and entire distribution chain.
Achieved record sales for account over previous years – over 20,000 mobile handsets sold in my
first year = A$10 million.
Created innovative retail marketing devices - Vodapack mobile product and sold over 3,000 units in
1 quarter (achieving over 300% previous record for this account)
Achieved largest orders over 2 consecutive quarters – over 10,000 mobile handsets = A$5 million
Involved in launch and implementation of new GSM services such as IN tender, CLI, voicemail
services, EFR rollout with Ericsson Networks team for Vodafone
Implemented trials of DECT technology and involved in writing proposal and tender for business as
well as implementation and support
Awarded top sales person for September 1997 exceeding all other accounts for same period
including Telstra, Optus, and Distributor accounts
ERICSSON – Australia August 1995 – March 1997
LOYALTY MARKETING MANAGER / CORPORATE GRADUATE
Joined this global mobile handset and networks manufacturer after completing a rigorous selection and
testing process, as one of only 2 engineering corporate graduates per year. I was placed in a 2 year
rotational program with internal and external training, mentoring, development, leadership, sales and
marketing responsibilities.
Conceptualised, developed and launched Club Ericsson within 6 months using approved budget of
A$3 million within 6 months
Devised a document to grade each agency, hold interviews with the management team to make a
joint selection.
Designed new software for Telstra exchanges
Promoted after 2 months to manager of engineering support team to manage implementation of new
services and fixes for fixed network
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CURRICULUM VITAE
Made chairman for fault assessment team
Created IN loading system for Telstra
Education / Professional Development
Postgraduate:
2000 MBA (deferred) - Australian Graduate School of Management (AGSM), Sydney
1997 Negotiation skills, sales training, train the trainer, presentation skills (Ericsson
University)
2006 Digital Six Sigma Green Belt (Motorola University)
2007 Diploma in Decision Base (Motorola University)
Tertiary:
1990-93 Bachelor of Engineering (Electrical/Electronic with Honours) - University of
Melbourne.
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