Accounting Manager

LEE ANN HESS

** ******** **** *******, ** *****

203-***-**** **********@*****.***

ACCOUNTING MANAGER

Talented and results-driven Accounting Specialist with more than 20 years

of experience in financial reporting, bookkeeping, reconciliation, and

audit preparation. Sound understanding of generally accepted accounting

principles (GAAP) and customer relationship management (CRM) systems with

proven abilities in cash management/forecasting, budget analysis, and

expense tracking. Valued team member with solid financial acumen and

strengths in process improvement and project management. Top performer and

effective accountant capable of developing internal controls and procedures

that increase efficiency and enhance accuracy. Skills include:

Financial Statement Preparation & Analysis + General Ledger Accounting +

System Implementation

Budget Administration + Accounts Payable / Receivable (AP/AR) + Billing /

Collection + Report Generation

P&L Management + Policy & Procedure Development + Leadership & Teambuilding

+ Payroll Processing

Technology Proficiencies: QuickBooks, Live Meeting, NetSuite CRM, GoldMine

CRM, MS Dynamics GP and Office Suite

PROFESSIONAL EXPERIENCE

Questionmark Corporation Norwalk, CT 1996 to July 2012

Director of Finance

Provide accounting and administrative expertise for international software

company with 100 employees and $13M in annual revenue. Oversee day-to-day

business operations with full authority over outgoing checks and wire

transfers. Preside over domestic and international accounting functions

encompassing monitoring monthly cash flow, compiling quarterly sales and

costs forecasts, generating financial statements, and performing monthly

bank reconciliations for 10 cash accounts.

Report directly to CEO and lead team of 5 including Accountant, Billing

Specialist, Accounting Assistant, and office personnel. Work closely with

fellow department heads and serve on Group Operations Team responsible for

strategic planning and key decision making. Facilitate annual audit with

external accountants and travel to subsidiaries in England and Belgium at

least once per year to meet with auditors, bankers, and staff.

. Spearheaded upgrade to accounting system, merging accounting data from 2

foreign subsidiaries with domestic figures to create consolidated

financial statements, examining numerous accounting programs and

providing recommendations for CEO, and directing implementation of

Microsoft Dynamics GP.

. Established/documented accounting procedures, contributing to employee

manual posted to company intranet.

. Developed credit and collections protocols and cleaned up aging report.

. Served as company representative during IRS audit on 401(k) plan;

registered no errors or adjustments.

. Orchestrated office relocation from Stamford to Norwalk; researched

location, negotiated lease, purchased furniture, designed layout of new

office, coordinated with IT department regarding phone systems/internet

services, and organized move over the weekend to minimize lost time.

. Fulfilled additional role as HR Manager from 1996 to 2005, maintaining

personnel files, preparing semi-monthly payroll and quarterly tax returns

utilizing Paychex software, and administering benefits including health

insurance and 401(k) plan.

Additional experience as Owner of Professional Bookkeeping Services,

Norwalk, CT and Bookkeeping Intern for Unique AMS, Norwalk, CT

EDUCATION & PROFESSIONAL DEVELOPMENT

Accounting Coursework Norwalk Adult Education, Norwalk, CT

Attended 2-day Emotional Intelligence Seminar, Cromwell, CT

Additional company-sponsored training in Internal Controls and MS Excel

Member, American Institute of Professional Bookkeepers (AIPB)

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