Customer Service Medical

Location:

Posted:

September 24, 2013

Lindsey M Carlson

*********@*****.***

Objective: To obtain a job in a medical office.

Qualifications:

Experience in outpatient coding Team skills

Skilled with Microsoft Office Problem-solving

Experience with MedLook Establishing effective relationships

Maintaining HIPAA compliance Customer Service skills

Experience with claims for a variety of

insurance plans

Career History:

Pet-care Associate PetSmart Inc. November 2010-August 2011

• Greet and assist customers with purchasing pets and pet products in person and on the phone.

• Operate point of sale system.

Teacher Prince William County August 2006-November 2010

• Plan, organize, develop, and instruct lessons for general, inclusion, ESOL, and specialty

math/science life science students.

• Work collaboratively with teachers, administrators, parents and students to maximize learning.

Substitute Teacher Fairfax County June 2002-August 2006

• Cover the absences of teachers; follow and instruct the lesson plans for the students.

• Adapt to many different subjects and grade levels at a moment’s notice.

Education:

• U.S. Career Institute 2013

Medical Coding and Billing Certificate

• George Mason University 2007

M.Ed. Curriculum and Instruction

• George Mason University 2004

B.S. Biology

Continuing education:

Currently pursuing CPC certification through the American Academy of Professional Coders (AAPC).