Manager Customer Service

Anthony Childs

*** **** *****, ***** **** Lake, UT 84054

*******.*********@*****.*** C 801-***-****

Summary of Qualifications: Experienced leader dedicated to team building and substantive continuous

improvement. Demonstrated leadership ability as; plant manager/lean development, manufacturing

manager, logistics manager, and manufacturing supervisor. A visionary leader of change, focused on

customer service, safety, quality, cost reduction and profitability.

Work Experience

Schiff Nutrition International

Plant Manager/Lean Development Manager 2010 to current

Direct nutraceutical and food operations, 100 - 150 employees, responsible for P & L, and production of

$500M (annual sales) manufacturing facility. Responsible for establishing and implementing cost

reduction projects and equipment modification/upgrades to maximize plant profit. Responsible for

establishing, approving, and managing plant budgets.

• Reduced budgeted expenses, both fixed and variable, by $500K per year for 2010 and 2011.

• Improved OEE from 65% to 82% in 12 months.

• Improved service to >98% while reducing inventory by 28% to free up floor space for new

capital.

• Reduction of 20,000 sq. ft of overall warehouse space by developing inventory supermarket

concepts and Kanban replenishment program.

Manufacturing Manager 2008 to 20010

Directed food manufacturing operations, 40 - 50 employees, responsible for developing and managing

operational budgets and production of $500M (annual sales) manufacturing facility.

• Led quality improvements resulting in an 18% decrease in product failure in 12 months.

• Increased departmental productivity from 74 to 93%.

• Improved RTY by 12% for 2008 and 2009.

• Implemented a CIP (Clean in Place) system resulting in reduction of sanitation direct labor

Logistics Manager 2006 to 2008

Responsible for managing $40M of inventory and working capital, 18 employees, responsible for

production planning, logistics, and inventory management.

• Developed and lead a team resulting in a $4.6M reduction of distressed inventory.

• Improved inventory accuracy of onsite inventory & vendor managed inventory from 91% to 99%

• Responsible for improved working capital through inventory reduction.

Operations Supervisor 2004 to 2006

• Responsible for supervising day to day activities of a secondary packaging operation. Responsible for

maintaining the safety, quality, delivery and productivity of 15 – 20 temporary associates .

• Improved productivity by 18% for 2005 by creating and implementing standard work.

• Improved OTD (on time delivery) by 11% for 2005 and 17% for 2006.

CDI Inc.

Logistics Supervisor 2003 to 2004

Responsible for the day to day activities of shipping and receiving for a $35M distribution facility, 7 – 12

employees, responsible for inbound inventory receipts, warehouse/stock rotation, and distribution.

• Improved employee retention by 8% by developing a peer training program.

• Improved inventory accuracy from 78% to 89%.

Logistics Operator 2003 to 2003

Responsible for inbound inventory receipts, warehouse/stock rotation, and distribution.

Education, Certifications and Skills

Pursuing a BS degree in Business Management, University of Utah (57/86 Credit Hours)

AIB Plant Sanitation Certified

Lean Sigma Training Completed by TBM

MDI Training Completed by TBM

3P Training Completed by Shingijutsu

Utah Manufacturing Association (UMA) Member

American Society for Quality (ASQ) Member

Professional References

Lonnie Anderson – 801-***-**** - Supply Chain Manager (Blue Chip Group)

Corey Johnson - 801-***-**** - Director of Quality Assurance (Schiff Nutrition Int’l)

Alex Pearson - 801-***-**** - Brand Manager (Schiff Nutrition Int’l)

Alan Reed - 801-***-**** - Supply Chain Director (Schiff Nutrition Int’l)

Edward Buksas - 813-***-**** - VP Operations (Schiff Nutrition Int’l)

Chris Jensen – 801-***-**** – Lean Implementation Manager (Black Rock Micro Systems)

Contact this candidate