Customer Service Medical

**** ****** *** ** *** **** • Lafayette, IN *****

Phone 765-***-**** • E-mail **********@*******.***

Sara French

Objective

Committed and motivated team player with exceptional customer-relation and decision making skills. Strong work ethic, professional demeanor, and great initiative. Seeking any position that utilizes my clinical and administrative skills that offers both personal and professional growth.

Education

[ September 2007 – March 2009] Indiana Business College

Associate of Applied Science Degree

Medical Assisting, GPA 3.5/4.0 (Graduated with honors)

Relevant Courses – Anatomy and Physiology, Medical Law and Ethics, Medical Terminology, Basic Medical Insurance, Laboratory Procedures

Regional Occupational Care Center (Externship) (January 2009 – March 2009) Patient physicals, injections, venipuncture, front and back office

Professional Skills

Customer Service: Well trained with excellent communication skills including research, critical thinking, and problem resolution.

General Office Duties: Experienced with answering phones, scheduling appointments, calling customers, filing, computer skills, using a scanner and fax machine, some accounting, as well as some light cleaning.

Employment History

Bone Dry Roofing: September 2012 – September 2013 (Full time Office Manager)

Alorica/ RYLA: September 2010 – September 2012 (Full time customer service rep)

C-Factor Marketing: August 2009 – December 2009 (Seasonal Sales Associate)

Market Square Lanes: August 2008 – May 2009 (Server and food stand attendant)

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