Deal /craps/ roulette/BJ/ Mississippi Stud,Let it Ride/and other games
Resume:
Lisa Hamlett
Sahuarita, Arizona
ab8kz0@r.postjobfree.com
Objective I am seeking to utilize 19 years of table games experience in a management role with a
Team oriented organization
Experience May 2013- Present Boothill Casino and Resort
Dual Pit manager
1.Manage all aspects of table games .
2. Decide when to open or close games.
3.Settle guest complaints.
4.Protect company assets.
5. Deliver excellent customer service.
March 2010 - Present Desert Diamond Casino, Tucson Arizona
1. Create a fun atmosphere.
2. Ensures proper procedures.
3. Over see Cash/buy ins
4. Varify all transactions in the pit.
5. Protect company assets through game protection.
December 2008 - Present Casino Arizona Scottsdale, Mo.
Dual Rate Supervisor
1. Protect company assets through game protection and enforcement of internal controls.
2. Facilitate exceptional customer service among team members under my supervision.
3. Mentor dealers through the use of effective coaching techniques.
March 2007 - Dec. 2008 Argosy Casino, Hotel, and Spa Riverside, Mo.
Dual Rate Supervisor
1. Protect company assets through game protection and enforcement of internal controls.
2. Facilitate exceptional customer service among team members under my supervision.
3. Mentor dealers through the use of effective coaching techniques.
July 2006 - April 2007 Boelte Hall Printing Roeland Park, KS.
Bindery Assistant
Oct. 1999 - July 2006 Isle Of Capri Casino Kansas City Mo.
Table Games Supervisor
1. Trained, developed, and conducted evaluation of personnel.
2. Promoted customer relations by maintaining service standards and the authorization of
. customer complimentary items.
3. Managed proper game spreads, limits, and staffing.
Sept. 1994 -Sept. 1999 Harrah’s Casino and Hotel North Kansas City Mo
Table Games Dealer
1. Maintained an accurate, well-paced, secure, and professional game.
2. Demonstrated exemplary level of customer service.
Professional Training 1. Poker, Blackjack, double deck blackjack,Roulette,
Spanish 21,Let it Ride, Three Card Poker, Caribbean Stud Poker
2. Putting People First - Management training
3. Focus - Management training
4. Managing People First - Management training
5. Team Building and Effectiveness
6. Team Emotional & Social Intelligence
7. Tips and Title 31
Education Aug. 1975 - May 1979 Lawson High School Lawson Mo.
References 1. Andrew Owens – Fowler Kansas 816-***-****
2. Robert Thompson-Green Valley Arizona 520-***-****
3. Mark Ysidro-Wichita Kansas 316-***-****
4. Chris Hollowell - Mesa Arizona: 816-***-****
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