Customer Service Administrative Assistant

**** ***** ***** . ********, ** *****

Phone 404-***-**** . E-mail **************@*****.***

www.linkedin.com/pub/shannon-walker/38/A41/21/

Shannon Walker

Dear Mr/Mrs.:

Please review the enclosed resume, which highlights the skills and

accomplishments that will enable me to contribute to your company. I am a

very dedicated and hardworking individual. I am no stranger to multitasking

with heavy workloads while remaining friendly and professional. I believe

this position would be a great start to my career. During my 5+ years in

the clerical/administrative industry, I have demonstrated leadership,

independence, mastery of skills used, and superior work habits, and would

appreciate the opportunity to meet with you to discuss employment

opportunities.

Throughout my tenure with my previous employer, I frequently had the

opportunity to use my great customer service skills. I have a strong work

ethic, the ability to work independently and I am a self starter. I am a

fast learner and take direction well. I am proud to say that with my help

the company was able to grow, not only in the size of the business, but

also with an increase in sales and always meeting weekly deadlines. I enjoy

the challenges and responsibilities involved in my work, and applying my

abilities to real-world situations. I have proven ability with leadership

and training, which I am called upon to use on a regular basis. I also have

extensive experience with IT and system administration. I was a key player

in implementing the scanning software that my company currently uses and

also in installing and troubleshooting the software when needed.

I believe I would be a wonderful asset to your company. Salary is

negotiable and can be discussed during an interview.

Thank you for taking the time to review my qualifications. I would

appreciate the opportunity for an interview.

Sincerely,

Shannon Dee Walker

1128 Arden Drive . Marietta, GA 30008

Phone 404-***-**** . E-mail **************@*****.***

www.linkedin.com/pub/shannon-walker/38/A41/21/

Shannon Walker

SUMMARY OF QUALIFICATIONS

. Experience in overall administration of a small business;

. Excellent analytical, communication, interpersonal and PC skills; IT

and system administration; great filing skills;

. Understanding of medical terminology; Experience using medical

software; familiarity with automated office systems;

. Excellent phone skills, reliable, positive attitude;

. Self-starter, quick learner; critical thinker, great attention to

detail, organizational skills, and great at working independently or

in a team setting.

Education

Bachelor of Arts Degree : Kennesaw State University, Kennesaw, Georgia

August 2002 - July 2007

Masters of Science in Legal Studies: Kaplan University

January 2010 - November 2011

Juris Doctorate: Thomas M Cooley Law School

January 2012- December 2012

Professional Experience

Legal Assistant: January 2013- March 2013

Simmons Law Practice Atlanta, GA

. Responsible for answering the phone and keeping track of schedules and

calendars.

. Responsible for drafting memos and correspondence.

. Responsible for following up with clients.

Executive Assistant: October 2009- December 2010

The R Group Inc. Atlanta, GA

. Personal/Administrative Assistant to CEO

. Responsible for day to day office tasks, management of employees,

assist with advertising branding and marketing plans.

. Responsible for keeping track of schedules and calendars.

Office Administrator : February 2004- October 2008

Noble Resource Corporation Cumming,Georgia

. Administrative Assistant/Medical records custodian for several doctors

offices.

. Responsible for the saving, retrieval, release, and management of

requested medical documentation and information to attorneys, patients,

insurance companies, and other doctors.

. Document management and security.

. Accounting, Accounts receivable.

. Data entry.

. Maintain patient confidentiality with superb customer service and

great attention to detail.

Leasing Consultant : April 2005- August 2006

The Pointes of Marietta Marietta, GA

. Responsible for the rental of apartment units to ensure maximum occupancy

at all times and high renewal rates.

. Coordinated move-ins and move-outs, lease negotiations and renewals, and

apartment showings.

. Reviewed contracts and ensured paperwork of current and prospective

tenants was completed accurately.

. Assisted with clerical work and marketing.

Additional Experience

BMI- Internship

Zone 4 Inc. - Volunteer

Juvenile Court of Cobb County Panel Member- Volunteer: January 2010-

Present

Interests and activities

NAACP; Habitat for Humanity; Philosophy Student Association

TECHNICAL SKILLS

Microsoft Office (Word, Excel, Outlook, Powerpoint); Adobe photoshop; Adobe

Illustrator; Quickbooks; 55+ wpm; Data entry 10,000 ksph; Peachtree

Accounting software; Timberline Accounting Software; Paychex payroll

Software;

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