********@*****.*** ** South Waterview Drive
K AT HE R I N E NICOLE SHA FFER 904-***-**** Palm Coast, FL 32137
To secure an internship/part time position where I can apply my educational experience and knowledge
to gain practical experience in the service industry.
P RO FESSIONAL EXPERIENCE
Customer Service Sales Rep. > 02/2013 – Current > Polo Ralph Lauren > St. Augustine, FL
• Training to be a supervisor
• Responsible for guest relations and providing a positive guest experience
• Handled cash-flow and register operations
• Stock (unloading and unpacking boxes)
• Handled cash and register operations
• Ability to problem solve
General Staffed Employee > 07/2010 – 01/2013 > Epic Theatre > Palm Coast, FL
• Responsible for ensuring quality customer service and providing a positive guest experience
• Handled cash-flow and register operations
• Customer Relations Usher - responsible for guest relations and
ensuring theater daily operations ran efficiently
• Handled money and worked in concession stand
• Worked independently and as part of a team to meet customers’ needs
Customer Service Associate > 01/2009 – 06/2009 > Dominos Pizza > Palm Coast, FL
• Responsibilities included run registers, answer phones, schedule pizza deliveries,
prepare food, clean, and complete other tasks as assigned
A DD ITIONA L SKILLS
• I have experience and excel in Microsoft Office
• Trustworthy, responsible, and reliable
• A hard, energetic, and positive worker
• I am a good listener and fast learner/ ability to multitask
• Self-motivated/ disciplined/ take my job seriously
• An outgoing people person
E DUCATION
Daytona State College > AA Candidate May 2017 > Palm Coast, FL
• Physical Therapy
Matanzas High School > High school Diploma, May 2010 > Palm Coast, FL
********@*****.*** 16 South Waterview Drive
K AT HE R I N E NICOLE SHA FFER 904-***-**** Palm Coast, FL 32137
R EFEREN CES
Carol Kazounis
Cell: 904-***-**** E-mail: *******@***.***
Business type: Green Thumb Lawn Service Business Owner
Years known: 20+
Rhonda Hardwick
Cell: 904-***-**** E-mail: **************@*********.***
Business type: Pharmaceutical tech
Years known: 20+
Ashley Santopadre
Cell: 386-***-**** E-mail: ***********@***.***
Business type: Epic Theatre Assistant Manager
Years known: 3+
Bob Devore
Cell: 386-***-**** E-mail: *****@***.***
Business type: Vice President LLDSE
Years known: 15+
David Kazmierski
Cell: 904-***-**** E-mail: **********@*****.***
Business type: Associate Creative Director
Years known: 20+
Maria Nemcik
Cell: 386-***-**** E-mail: *******@*******************.***
Business type: Sales Agent
Years known: 15+
Beverly Mcgowan
Cell: 386-***-**** E-mail: ********@*******************.***
Business type: Sales Agent
Years known: 15+
Jeanette Loftus
Cell: 386-***-**** E-mail: ********@*******************.***
Business type: Sales Agent
Years known: 15+