Customer Service Representative
Resume:
Moore, Ok *****
**************@*****.***
Jessica S. Hardcastle
OBJECTIVE I am a very hard working person. I will go above and beyond to make sure my job gets done
properly. I am very good with people and am almost always happy and energetic.
SKILLS & I am able to pick up on things easily and have used many different computer programs and
mastered them. I am good with people and want to make sure every encounter I have is a
ABILITIES
positive one.
Nanny
EXPERIENCE
March 2013- present
During my time with the family I have taken care of their two children (One girl age 4; one boy
age 8 months). I also get the children bathed and dressed in the mornings. I also do laundry for
them as well as the dishes.
Customer Service Coordinator; Banfield Pet Hospital
Oct 2011- March 2013
Answering multiple phone lines, helping customers, setting appointments, checking patients in
and out, opening and closing the hospital, cleaning, helping customers with billing, calling to
remind owners about their pets appointments, calling to follow up on patient, entering
information into computer, and filing paperwork.
Customer Service Representative; David’s Bridal
December 2010- April 2011
Answering phones, helping customers, using and closing cash registers, setting and confirming
appointments, entering information into computer, and entering items into layaway.
Assistant Teacher; La Petite Academy
May 2010- October 2010
Child care
Sales Associate; Tina’s Hallmark
September 2004- May 2010
Customer service, inventory, stocking, running cash registers, entering and deleting inventory
data, doing the books, opening and closing cash registers and store.
PLATT COLLEGE; 2008-2009
EDUCATION
OCCC; 2005-2007
MOORE HIGH SCHOOL 2002-2005
At Banfield I was in charge of the BCT (Banfield Charitable Trust) at our hospital. I went to
COMMUNICATI
monthly meetings where a representative from each hospital discussed progress as well as future
ON
and current fund raisers. I also created bios for each employee and displayed them as a way for
the clients to get to know the staff a little better.
CASEY HARRIS
REFERENCES
Veterinary Assistant
I worked with Casey at Banfield and I have known her for about a year.
LINDA STARLING
Retired teacher
I worked with Linda at Tina’s Hallmark and I have known her for about 7 years.
SHARI ADAMS
Homemaker
Shari is my sister-in-law.
DONNA BOX
Librarian
Donna is a close family friend and I have known her my entire life.
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