Manager Training

Jamie Michael Brown

*** ***** ****

Byram, NJ ***21

Home 973-***-****

Cell Phone 973-***-****

E mail address ***********@*******.***

Summary

Mr. Brown is a trained professional with over nineteen years of experience in Operations, Production, Warehouse and

Distribution Management. His analytical skills enable him to quickly assess and adapt to changeable environments and

achieve superior results. Mr. Brown’s extensive background in operations management provides him with the tools

required to function both individually or as part of a team in routine tasks as well as project driven assignments.

1/2009 Present, Thermo Fisher Scientific International

Somerville, NJ

Manager of Operations (ACROS Organics)

Manage Operational Metrics Safety, Quality, Delivery and Cost. Comply with FDA and DEA regulations both Importing

and Exporting. Training, Retraining, Coaching and Counseling a staff of 46 Union and Non Union employees. Training in

DOT 49 CFR Detailed Function Specific Training, DPCC (Discharge Prevention Containment and Countermeasure),

TCPA (Toxic Catastrophic Prevention Act) DOP (Department Operating Plan) and other EHS (Employee Health and

Safety) Training. Standard Work implementation and training within the department. Monthly Kaizen events conducted

for continuous improvement. Lean Cell design implemented to eliminate waste and increase productivity.

5/2007 – 1/2009 Thermo Fisher Scientific International

Somerville, NJ

NDC (National Distribution Center) Manager Chemicals Division

Leading 41 management, administrative, union and non union, employees. Ensuring the safe and timely distribution of

our product direct to customers and to our Distribution Centers around the world. Coach and train employees on our

DOP’s, Safe Work Methods, HazMat regulations and best practices. Implement and follow action plans to achieve

common goals. Monitoring performance levels of pickers, packers, put away, export and receiving employees.

Increasing productivity while maintaining a safe working environment. Process Manager of PPI (Practical Process

Improvement), Lean Manufacturing and 5S.

2/2003 – 5/2007 Thermo Fisher Scientific International

Somerville, New Jersey

Plant Distribution and Packaging Supervisor (ACROS Organics)

Motivating 39 union and non union employees in the Thermo Fisher Bio Chemicals Division. Strategically increasing

production and decreasing cost while maintaining a safe and productive working environment. Managing a controlled

inventory of over 30,000 different SKU’s. Maintain the training and retraining, coaching and counseling of our team in

Hazardous Material Transportation, Hazardous Material Response, DOT, IATA and IMDG regulations, SOP, DOP, CFR

Training, Safety and Fork lift certifications.

Maintaining over 98% in same day shipping of Organic Chemicals through accountability, team building and

empowerment. Through accountability, implementing Lean Manufacturing and having a strong Strategic Plan, we

established and maintained teams responsible for the production increases and reduction in cost.

A reduction in customer concerns by 10 % driven by raising our levels of acceptance.

Team building and accountability reduced UPS, FEDEX, and DHL returns 30%. Our team has a proven track record of

no recordable injuries in over 2 years.

Work Experience

4/1988 – 11/2002

United Parcel Service

Operations Supervisor

New York, New York

Assigned Team Leader for 43 service providers. Train, retrain, coach, council and hold accountable most help needed

with methods, procedures, service and production and quality.

Audit review and document quality elements daily and reported results to business manager.

Increased production from 22 Stops Per On Road Hour to 24 Stops Per On Road Hour through accountability, On Job

Performance Rides (OJS) and team building skills.

Reduced cost per stop by managing Driver Paid Day and controlling Overtime.

Dramatically reduced damage package claims by auditing, retraining most help needed.

Established new methods to control COD discrepancies.

Implemented a plan to reduce our International Hold Frequency.

Reduced OSHA record able injuries by individual safe work methods training and communicating results in monthly

safety meetings.

Reduced Auto accidents through annual driver training rides.

Maintained documentation and ensured compliance for governmental agencies. (OSHA, DOT)

Very comfortable within a union environment and the labor process.

Increase volume and revenue by generating positive sales leads and business development.

Held monthly operational planning meetings to control cost. Reported results directly to the Business Manager.

Assigned acting Manager in the absence of the Business Manager.

1990 – 1992 United Parcel Service Queens, N.Y. / and N.Y. N.Y.

Preload Night Sort Supervisor

Managed the Preload Night Sort with 21 Part time Union employees.

Trained and retrained on safety, methods, and procedures.

Controlled and forecasted inbound loads.

Assured all inbound parcels were scanned.

Maintained 97 PPH ( Pieces Per Hour)

4/1990 – 11/ 1990 United Parcel Service Queens, N.Y.

Full Time UPS Driver

Delivered Priority Packages by 10:30

Delivered and Picked up packages and maintained professional and courteous service.

Maintained 27 SPORH ( Stops Per On Road Hour)

3/1989 – 4/1990 United Parcel Service Queens, N.Y.

Part Time Night Preload Supervisor

Trained new employees on Loading and Unloading methods.

Conducted pre and post sort meetings.

Constructed a team that can produce and maintain 97 PPH (Pieces Per Hour).

4/1988 – 3/1989 United Parcel Service Queens, N.Y.

Loader / Unloader

Hired as an Unloader Part Time

Unloaded Trailers and Loaded Package cars.

Training and Qualifications

Basic CPR, First Aid and AED trained, DOT 49 CFR Trainer, EHS Trainer, IATA and IMDG Trained and Certified.

Hazardous Material Response Trained. Trained PPI Process Manager, Multi Modal HazMat Trained. Microsoft Excel,

Word, Power Point and Lotus 1 2 3, AS 400, Boss System and Impac System, Infoship system, Package Time Card

Editor Payroll (PTE), Time Track, Etime, Delivery Communication System (DCS), Package Customer Info System

(PCIS), On Demand Service (ODS), Defensive driving workshop certified, Power Industrial Truck Trained, Damage

Material Response Trained, Union Labor workshop, Valuing Diversity, Business Conduct Training, Defensive Driving

School 20 Hour Trained, Management Union Labor Work Shop, Operations Compliance Workshop, Supervisors Basic

Training School(SBTS).

Bachelors Degree 2000 2001 Manhattan College New York, NY

Course work towards Bachelors Degree of Business Science

1988 1990 New York City Technical College Brooklyn, NY

Associates Degree

Marketing Management and Sales

Salary Requirements

$100,000 USD per

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