Insurance Management

STEVEN JAMES HARSCHE

**** ****** ****, ***** *******, NY 11703

(631) 339–2664

************@*****.***

EDUCATION

Dowling College, Oakdale, NY

Bachelor of Business Administration in Accounting

GPA 4.0

Expected Graduation December 2013

CPA Eligible May 2014

WORK EXPERIENCE

June 2013–August 2013

Nassau County Offices, Mineola, NY

Internal Auditor Social Services Summer Intern

Analyzed beneficiaries’ financial statements to verify assets and liabilities, ensure

compliance with internal control procedures, and determine eligibility for social service

programs. Communicated audit findings by preparing reports for management. Prepared

for and participated in meetings to discuss audit results and to advise management on

necessary actions.

August 2011–June 2012

Nationwide Insurance, Long Island, NY

Special Claims Representative

Conducted comprehensive audits of collision repair estimates from direct repair facilities

to verify compliance with Nationwide’s internal repair guidelines and procedures.

Analyzed and prepared financial reports regarding information obtained from audits.

Performed field inspections to ensure that collision centers were complying with

Nationwide’s guidelines and procedures and to confirm that repairs were being properly

performed.

January 2007–December 2010

A&G Collision, San Diego, CA

Owner

Owned and managed collision repair business. Handled all aspects of business including

servicing customers, interacting with major insurance companies, scheduling services,

marketing, recruiting new clients, purchasing supplies, accounting and payroll, and

employee hiring, training, and managing.

April 2004–December 2006

Progressive Insurance, New York & San Diego, CA

Claims Representative

Managed in-house auto repair collision specialists. Ensured that all estimates were in

compliance with Progressive’s guidelines and repairs were completed properly.

Performed field inspections, photo reviews and quality inspections of completed vehicles.

COMPUTER SKILLS

Mastery of Microsoft Office programs including Word, Excel, PowerPoint, and Outlook.

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