Customer Service Medical

Carie S. Povar

**** ******** ***, ******* ****, CA 91411 818-***-**** ***************@*****.***

OBJECTIVE

Seeking a position in the Medical Office, Hospital Environment, Senior Living Communities, Outside Sales

SUMMARY OF QUALIFICATIONS

• Experienced Dermatology Medical Receptionist in administrative capacities

• Skilled in computerized scheduling, marketing, and exceptional customer service

• Hardworking, dependable, trustworthy, dedicated with strong work ethic

MEDICAL RECEPTIONIST/SCHEDULER

• Management of computerized front desk functions and patient relations for a dermatology medical office

• Screen and prioritize calls, manage medical records, and collect patient co-payments

• Communicate and obtain insurance authorization from major insurance carriers

• Management of patient records - create new charts, pull charts, and prioritize on-going projects with daily routine

• Marketing and Scheduling Doctor for Health Fairs, Lectures, Networking Events

• Experience handling a high volume of calls (previous call center experience)

• Knowledge of CPT/ ID9 Codes

PROFESSIONAL EXPERIENCE

QBC Wilshire Blvd, Medical Billing & Coding, WC Los Angeles, CA Aug 2010 - Feb 2013 Dermatology Office of Dr. Arnold Klein, Beverly Hills, CA Nov 2008 - Nov 2009 Dermatology Office of Dr. Patricia Perry, Burbank, CA Jan 2008 - Nov 2008

PROPERTY MANAGEMENT 1990 - 2008 Commercial Property Manager/Leasing Agent for several private and third party ownerships of medical office buildings: David N. Schultz, PM Realty Group, Tishman West Companies. Responsible for supervising staff and interfaced with senior management, hospital administration and legal departments. Industrial Property Manager with Cushman & Wakefield.

EDUCATION

Everest College, Medical Billing & Coding, Computerized Billing, Certificate,Aug 2009 - May 2010. Pierce Community College, Woodland Hills, CA Continuous Business Courses Computer Experience, Microsoft Word, Excel, Microsoft Office 2010, Yardi

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