Manager Maintenance
Resume:
STEVEN N. HUNGNESS
***** ** **** *****, #*** - Coral Springs, FL 33076
*********@*******.***
COMMUNITY ASSOCIATION MANAGER
Onsite / Multisite / General Management
Energetic, analytic and experienced Community Association professional
with solid background in all facets of property management and building
maintenance. Substantial history of success, managing day to day
operations of a proactive business entity with track record of overseeing
property improvement projects. Outstanding temperament and solid
understanding of fiduciary responsibility. Effective interpersonal and
communication skills that motivate and professionally develop staff
members. Excellent organizational skills assure timely completion of
scheduled projects, tasks and reports.
PROFESSIONAL EXPERIENCE
Birchmont Enterprises, Inc. - Schaumburg, IL
Operations Manager (1992 to 2013)
Specific Contributions:
. Planned and directed all functions of a contract-based janitorial and
building maintenance company, servicing condominium and homeowner
associations, exclusively.
. Managed contracts covering weekly cleaning and maintenance of as many
as fifteen separate associations' common areas.
. Managed a staff consisting of two full time and three part-time
service employees.
. Maintained equipment and supply inventories to ensure uninterrupted
service.
. Served as direct company contact to all property managers and
assistants from several area property management firms; dealing
specifically with contract specifications and bidding, contract
renewal, work order close-outs, customer complaints and additional
service and maintenance requests.
. Performed all billing and receivables duties.
. Performed specialized maintenance tasks, including extraction carpet
cleaning, floor polishing, power-washing, high elevation window
cleaning and light fixture maintenance.
. Acted as liaison between property manager and the physical property;
advising managers of issues concerning potential maintenance
requirements or problems requiring necessary, urgent or emergency
action, liability issues, administrative assistance and homeowner
rules infractions and timely follow-up.
. Communicated regularly with association board members on community and
property issues.
Williamson Management, Inc. - Palatine, IL
Multisite Property Manager (1991 - 1992)
Specific Contributions:
. Managed portfolio of three condominium/townhouse associations in
addition to providing administrative assistance to the company
president.
. Duties included:
. Homeowner and Board of Directors contact person.
. Performed property inspections and prepared reports.
. Solicited bids for maintenance contracts and projects.
. Monitored and reported on current projects and maintenance work.
STEVEN N. HUNGNESS Page 2
. Prepared monthly management reports and annual budgets.
. Issued and followed-up of association work orders.
. Attended and directed monthly Board Meetings.
. Processed vendor invoices.
1212 N. Lake Shore Drive Condominium Association - Chicago, IL
On-Site property Manager (1987 - 1991)
Specific Contributions:
. On-site property manager for prestigious 180 unit, 36 story luxury
high-rise condominium association located on Chicago's famed Gold
Coast.
. Supervised on-site employees consisting of one maintenance engineer,
four janitorial employees and a staff of four doormen.
. Prepared and managed $1.5 million annual budget.
. Acted as liaison between the Association and Sudler Marling, Inc., one
of Chicago's oldest and most prominent real estate management firms.
. Prepared monthly management reports and attended monthly Board
meetings.
. Managed operational contracts tied to the physical operation of the
building.
. Managed building employee payroll records and checks.
. Referred potential unit resale clients to the brokerage division of
Sudler Marling, Inc.
. Coordinated, supervised and inspected several major reconstruction
projects, including but not limited to exterior tuck pointing and
concrete replacements, complete concrete floor restoration of the
building's four story parking garage (including floor membrane
installation), and complete redecoration of 60 common hallways and
social room facility.
. Worked closely with homeowner committees established to enhance the
building living experience through lobby decoration, exterior
landscaping and social functions.
. Played a major role in helping the Board President establish and
coordinate the North Shore Condominium President's Association through
which Board Presidents of neighboring high-rise condominium
associations were able to meet, network and discuss local issues
affecting their associations on a semi-annual basis.
FNBC Corporation - Elgin, IL
Internal Auditor (1984 - 1987)
Specific Contributions:
. Performed operational and financial audits within the
personal/commercial deposit account, teller operations, trust and
personal/commercial lending divisions of a small regional bank
holding company.
EDUCATION AND CREDENTIALS
Bachelor of Science in Business Management (1983) - Purdue University,
West Lafayette, IN
Florida CAM License (2013 to Present) - #CAM41858
References: Available Upon Request
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