Eric Hedquist

ab8f96@r.postjobfree.com

**** *. ******* **.

Rockford, IL 61109

815-***-****

OBJECTIVE:

To obtain an entry-level position utilizing education and training in computer and networking

technology.

TECHNICAL QUALIFICATIONS:

Experienced with system hardware and installation.

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Familiar with cartridge based video game systems.

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Proficient with MS Office, Windows based programs and operating systems.

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Outstanding communication and customer service skills.

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TECHNOLOGY EXPERIENCE:

IT Tutor / Library Work Study 7/2011 – 7/2012

Rasmussen College

Rockford, IL

Assist students with IT related homework questions.

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Diagnose and repair computers that student's bring to me for assistance.

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Assist students with online library and learning center resources and tools.

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Assist librarian with various library related tasks.

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Technician 4/2010 to 6/2010

CMS Rochelle

Rochelle, IL

Owner operated mobile computer repair.

• Diagnosed and repaired customer computer systems.

• Processed customer payments, pick-ups, and drop-offs.

• Assisted owner with the installation of network.

OTHER EMPLOYMENT EXPERIENCE

Customer Service - Disc Replay 6/2010 - 11/2010

Pharmacy Technician - Rochelle Pharmacy 8/2009 - 3/2010

Help Desk – NCO 1/2007 - 3/2007

EDUCATION

Rasmussen College, Rockford, IL

Coursework: Computer Hardware 1 and 2, Microsoft Windows Server 2008, Microsoft Windows 7, Microsoft

Office, Networking Fundamentals.

Rock Valley College, Rockford, IL

Coursework: Computer Hardware, MS Office, Spanish

DeVry University, Chicago, IL

Coursework: Introduction to Networking and Hardware

Columbia College, Chicago, IL

Coursework: Business Management

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