Customer Service Sales
Resume:
Jerome Greene
********@*****.***
OBJECTIVE
To obtain a position where I can maximize my organizational, interpersonal skills, knowledge, and which
will contribute my years of experience, which will allow me to grow personally and professionally.
EDUCATION
Jones International University
Bachelor’s Degree expected 5/2013
Major: Human Resource Management
Harper Woods High School
High School Diploma 2005
WORK EXPERIENCE
Mr. Alan’s, Eastpointe, Michigan 12/2006 – 5/2012
Retail Commission Sales Associate Store Lead, Full-time
• Meet and consistently exceed weekly sales quotas
• Increased store sales by 25% by up-selling merchandise with strong interpersonal skills
• Developed positive customer relationships while building strong customer base
• Improved commission by listening and responding to customer’s needs
• Maintaining open communication between entire sales and management team
• Cashiering activities including purchases, returns, and exchanges
• Merchandising, maintaining store displays, and enforcing store policies
Rosin Management Company. Dearborn, Michigan
Janitorial, Part-time 0/2007 – 11/2011
• Clean offices
• Sweep/mop/buff floors
• Cleaned windows /
• Grounds work
Lane College, Jackson, Tennessee
Administrative Assistant, Part-time 08/2005 – 05/2006
• Process and revise general office correspondence
• Typing, filing, copying, faxing, answering telephones, and other related duties as assigned.
• Contact students by mail, email, and telephone
• Prepare mass mailings
St. John Hospital, Detroit, Michigan
Retail Shop Attendant, Co-op Position 08/2004 – 05/2005
• Greet and assist customers with gift purchases
• Up sold gift shop merchandise
• Replenished shelves and light stocking
SPECIAL SKILLS
• Strong Interpersonal skills
• Problem Solving and Multi-tasking abilities
• Great team player
• Self-starter
• MS Word, Excel, Outlook, PowerPoint, and QuickBooks
• Math Skills
• 6 years in customer service
Contact this candidate