Customer Service Sales

CAMILLA A. VAUGHN

***** * ******* **** ***. B Toney, Alabama, 35773 256-***-**** *************@*****.***

PROFESSIONAL EXPERIENCE

Lonestar Steakhouse, Huntsville, Alabama United States

Bartender/Trainer, Feb 2008 – Oct 2012

Check identification of customers to verify age requirements for purchase of alcohol.

Clean glasses, utensils, and bar equipment.

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading

customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Serve wine, and bottled or draft beer.

Take beverage orders from serving staff or directly from patrons.

Clean bars, work areas, and tables.

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Serve snacks or food items to customers seated at the bar.

Slice and pit fruit for garnishing drinks.

Arrange bottles and glasses to make attractive displays.

Plan, organize, and control the operations of a cocktail lounge or bar.

Provide elevate customer service to generate loyal customers and acted professionaly and patiently when addressing

customer feed back, operated the POS system, trained all new employees to the company's policy and standards,

multitask, making small talk and interacting with guest, order/requisition liquor and supplies

Supervise the work of bar staff and other bartenders.

Create drink recipes.

Cracker Barrel Old Country Store, Madison, Alabama United States

Waitress/ Trainer, Feb 2004 – Jul 2007

Prepare checks that itemize and total meal costs and sales taxes.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and

thanking guests.

Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Trained all new employees to the company's policy and standards, asked answered questions, placed orders and

requests to insure that they were satisfied with overall experience

Rainsoft Water Treatment, Huntssville, Alabama United States

Appointment Setter, Mar 2000 – Nov 2001

Record names, addresses, purchases, and reactions of prospects contacted.

Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine

reply cards, and lists purchased from other organizations.

Maintain records of contacts, accounts, and orders.

Conduct client or market surveys in order to obtain information about potential customers.

Contact potential clients (leads) by introducing them to the services of the company and set appointment with the

sales team

RGIS Inventory Specialist, Huntsville, Alabama United States

Inventory Specialist, Feb 2001 – Dec 2001

Traveled to varies store locations statewide and physically count inventory and entered it into the hand held

computer

EDUCATION

.F. Drake State College, Huntsville, Alabama United States

ADDITIONAL SKILLS

Knowlegable in Microsoft Word, Excel, and Power Point. Data enrty, ability to listen closely multi-task, ability to

empathize, undersstand clear verbal and written comunication

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