Project Engineer

HILARY SILVERT NEWELL

Arlington, Virginia 703-***-****

SUMMARY

SharePoint 2010 Development Certified Professional (Learning Tree March 2012) to design &

develop Intranet & Internet SharePoint Solutions. Self-starter with "Value Added" attitude who

prefers to work in a team. Able to multi-task and to rapidly become expert in new software.

Expertise in one on one end-user and JAD requirements gathering & definition, project

development, web-based application, information architecture. Workflow analysis, content

management, communications, technical writing, and editing. Experienced in understanding

project life cycle methodology, the requirements life cycle, ITIL Enterprise Service Concepts, and

Section 508 standards. Concepts of ISO 9001:2000, and of CMMI, Agile, and RUP. Worked on

Federal Government project at multiple agencies; two years working directly with PBGC

Contracting Officer and Contracting Officer’s Representative.

Design, develop, and maintain:

• Internet & Intranet Information Architecture for Online documents & information systems,

including architecture, GUI, templates, & graphics - 10+ years

• SharePoint portals, project, and team sites, SharePoint Designer 2007, SharePoint

Designer 2010 custom workflows and page layouts, InfoPah 2010 client delivered forms,

custom web parts - 2.5+ years

• CSS-based templates using .jsp (.js) - 2+ years

• Web-based applications in Java, JavaScript, HTML, & DHTML, XHMTL with .css - 7+

years

• Online documents & information systems, including architecture, GUI, templates, &

graphics - 16+ years

• End-user documentation, training materials and technical documentation - 16+ years

Use:

• SharePoint 2003, 2007, 2010, 2010 BPOS (cloud) UI with admin permissions - 2.5+ years

• InfoPath 2003 2+ years, InfoPath 2010 7 months

• SharePoint, MS Office suite, Project, and scripting to automate management tasks - 2+

years

• Adobe CS4, to develop and update site design, templates, web parts, graphics, icons, etc -

7+ years

SECURITY CLEARANCES

(Active) USDA Position of Public Trust

DOJ and TSA completed investigations 2011

(Active) Position of Public Trust, High Risk: OPM form 85-P C9, for DHS completed 11/9/2009

(Inactive) Secret (DOD) investigation completed July 2009

Position of Public Trust, High Risk: OPM form 85-P, for FDIC completed 5/8/2006

TECHNICAL SKILLS

Languages Java (JDK 1.3 & Swing), JavaScript (js), VB,C#, VBA, CSS, HTML, DHTML,

XHTML, XLS, XLST

Software Word, MS Office Suite2007, 2010; Project; SharePoint 2007 (MOSS),

Sharepointv2007, Designer, SharePoint 2010, SharePoint 2010 Designer, InfoPath

2010

OS Windows7 XP, Win7, MAC 10, UNIX, Linux

CMS/DB SharePoint 2010, SharePoint 2010 BPOS, SharePoint 2007/ MOSS 2007,

Schoolwires, Access 2003

Environments Visual Studio, JBuilder, TextPad, VI eMacs, ColdFusion

WYSIWYG MSWord 2003, 2007, 2010; Acrobat Pro 10, MS PowerPoint 2003, 2007, 2010;

Adobe CS4, Dreamweaver, Fireworks, Acrobat Pro 10, Contribute, RoboHelp

(certified trainer, 1997 ), Author IT

Other WinVCS PowerBuilder, MySQL queries, SQL queries; FileNet editing, StarTeam, PVCS

Tracker

EDUCATION

Master of Arts in Teaching English, State University of New York, Cortland NY, 1990

Bachelor of Fine Arts, Painting & Printmaking, Bachelor of Arts, with Distinction, History of Art,

Cornell University, Ithaca, NY, 1984; David Bean Fellow, 1982

Java Programming TTT Program, George Mason University, Train to Technology, June 2001

PROFESSIONAL EXPERIENCE

February 2012 – April 2012

Vega Consulting

Client: BCBS Carefirst FEPOC, Washington, DC

SharePoint Engineer

• Design and develop custom application sites for SharePoint 2007, working one-on-one

with more than eight department POC and /or management

• End-user liaison and one-on-one training

• Wrote enterprise SP Power User guide

February 2010 – January 2012

Glacier Technologies LLC

Client: USDA Forest Service CIO Business Applications Office (FS CIO BAO)

Web Development, SharePoint Foundation, BPOS /MOSS Development & Admin/ Technical

Writing

• Designed & developed Internet & Intranet Information Architecture for Online documents &

information systems, including architecture, GUI, templates, & graphics

• Designed and developed custom application sites for SharePoint 2010 (enterprise and

BPOS)

Designed and developed InfoPath 2010 client forms to capture project and document data and survey

data

• Designed and configured department portal architecture and permissions in SharePoint

2007, migrated to 2010

• Created document review and approval workflow in SharePoint 2007

• Develop templates for US FS CIO BAO SDLC PowerPoint 2010, Visio 2007, SharePoint

2007, 2010

• Developed requirements and design for department time-tracking site functionality for FS

CIO department SP2007 portal. App uses web parts to deliver role-based views of data;

creates reports of canned queries to users based on LDAP identify and role

Developed requirements and design for department time-tracking site functionality for FS CIO

department SP2007 portal. App uses web parts to deliver role-based views of data; creates

reports of canned queries to users based on LDAP identify and role

• Wrote requirements and design and scripts to extract Word content control values to

spreadsheets displayed as pivot tables for FS CIO BAO PPM dashboard

• Created SharePoint 2007 document review and approval workflow in, custom SharePoint

2010 workflows and reusable workflows

• Assisted creating a plan to reorganize the stage-gate review process for applications

under development. Adopted into the US FS enterprise; proposed SharePoint as

implementation vehicle

• Documented four-day conference; seven day turn-around to presenting all meeting

information in SP 2007 portal with workflows on test SP 2007 instance

• Assisted in planning reorganization to a stage gate review process for applications under

development or adopted into the US FS enterprise

• Wrote FS CIO BAO Communications Management Plan

• Developed department templates for FS CIO BAO SDLC PowerPoint2010, Visio2007,

SharePoint2007 2010

• Developed SDLC User guide from existing policy statements and presentation, with

templates

• Documented Business Application Hosting Process diagram with inputs and outputs

• Gathered all information for and created prepared interactive chart to display FS CIO

organization roles, with identity and contact information gathered directly from FS resource

database

September 2009 – December 2009

SSCI (sub Cogent, Inc., sub AT&T)

Client: DHS US-VISIT Smart Border Alliance

Systems Engineer

• Defined requirements for, designed and developed developer SP 2007 wiki to enable

developers to share emailed directions and resources for onsite projects. Installed SP

2007 on Windows 2003, using the five free seats to provide aliases for different program

areas.

• Learned company biometrics product - acquired completed P86 C9 investigation and

clearance in three months

• Developed, edited, maintained master project plan, individual project plans with scheduling

WBS, resource allocation, and link to auditing and financial systems in MSProject 2007

and 2003

• Identified contractual obligation to deliver documents in compliance with customer-defined

document deliverable templates. Defined requirements for set of 14 documents. Reached

out to five project teams; gathered complete set of current templates for company use to

speed deliverables acceptance by 50%

• Defined need for document management Content Management (CM) process. Gathered

US-VISIT, Cogent, Inc. and user requirements. Identified three free tools for document and

file CM, and developed spreadsheet to use while waiting for permission to establish a

development CM portal test bed

• Gathered requirements for, wrote and edited proprietary company application User Guide

and Systems Administration manual to Customer’s deliverable standards

March 2009 – August 2009

CACI

Client: Office Secretary of Defense CIO, Arlington, VA

SharePoint Technical Writer/Document Manager

• SharePoint site design and site administration for SharePoint portal to host Enterprise

Service desk ITIL documents

• Converted requirements document to project plan with resource allocation and project

dependencies. Provided daily reports to management and government POC

• Led effort to analyze and streamline current contract SOPs for Enterprise Service desk to

ITIL standard, collate data and write SOPs for review by COTAR and POC

• Wrote proposal to update contact documents to web 2.0 standard

February 2007 – June 2008

Pragmatics

Client: FDIC, Arlington, VA

Senior Technical Writer

• Maintained multiple schedules at any given time for as many as 130 projects in various

stages, with tracking, auditing. Designed and delivered automated daily reports in print

and web formats for a daily federal customer deadline

• Redesigned suite of three project management forms for UNIX applications, & retooled

them as database ready forms in word so they could be repurposed by writing a script to

add form output to an existing database

• Prepared FDIC RM Phase I field definitions, workflow analysis, documented Phase 2

activities including field definitions

• Documented scheduler workflow in order to automate scheduling & database entry tasks

• Edited Divisional Change Control Board (DCCB) Procedures document & created DCCB

workflow diagrams

• Wrote complete suite of Oracle Application Suite installation & configuration documents.

Completed first drafts of suite of 28 documents in less than a month. Corporate newsletter

articles

• RM Scheduler/ DB Maintenance Schedule meetings, enter new releases in RM database,

schedule meetings with Federal POC, edit, edit & enter all release correspondence &

materials into RM database, edit RM department forms, templates, & papers

April 2005 – January 2007

Dynamic Research Corporation

Client: FDIC, Arlington, VA

Analyst / Senior Technical Writer

• Wrote & distributed MS VBA macros to dramatically speed the performance of scheduling

& database entry tasks, consolidating to 2.5 positions to .5 positions

• MS Access database schema & form changes

• Requirements & workflow analysis for redesign of RM Scheduling SOP to a db-driven

audit-trail solution

• Edited all RM staff & customer transactions & requests with rapid turnaround, revise &

reformat staff authored whitepapers and RUP Milestone Review Summary documents.

July 2000 – January 2001

Lightningcast, Inc. (LCI), Alexandria, VA

Software Engineer

• JavaScript developer, designed and developed PBGC department intranet templates with

customized JS-based DHTML navigation with alternate 508-compliant HTML navigation

• Designed & developed usability design for JSP presentation layer of web-based

application interface

• Performed requirements gathering & program analysis & program design documentation,

navigation systems for web-based applications, including workflow analysis & business

system design for billing. Designed db application & project extranet

May 1998 – July 2000

DynCorp

Client: Pension Benefit Guaranty Corporation (PBGC), Washington, DC

Senior Analyst

• Technical lead & project coordinator.

• Created, designed, developed, & maintained very large suite of online documents &

manuals in Windows Help & HTML Help systems. Ported them from 16 bit to 32 bit

Windows Help using RoboHelp. Maintained archives of all previous versions of manuals &

source documents

• Expanded online document development contract by 300%, from one position to three for

the Pension Benefit Guaranty Corporation (PBGC). Interacted with Agency directors,

authors, & developers

• Planned & implemented agency-wide migration to an intranet, including migrating extranet

legacy help systems from 16 bit Windows Help to an IE5 oriented HTML-based system,

designed & implemented templates to allow non-technical staff to self-publish & maintain

documents. Replaced Windows Help document system with platform-independent system

using RoboHelp using Dreamweaver, ColdFusion for design and development. Wrote and

tested Oracle requirements and SQL queries for search and sitemap

o Wrote white paper, provided preliminary design, and contributed to production

code for project to build template-based intranet to enable users to:

Manage own content and Web initiatives

Reuse content across e-mail, print, wireless, and the web

o Converted requirements documents to project plans, with resource allocation, load

balancing, and project dependencies. Provided daily reports to management and

government POC

o Researched & coordinated research for Intranet architecture & tool selection,

Hardware & software recommendations. Programming & application resource for

agency’s intranet design team

o Designed and developed PBGC department intranet templates with customized

JS-based DHTML navigation with alternate 508-compliant HTML navigation

o PBGC department Webmaster

August 1996 – May 1998

Wellspring Resources, LLC, Bethesda, MD

Systems Analyst (September 1997 – May 1998)

• Mapped requirements against oracle7 db, wrote pseudo code for developer specs

• Procedure specifications and workflow documentation in Visio

• Wrote and tested custom SQL queries against oracle7 db

• Code review for application developers’

• Tested online documentation components, specified content to update

• Researched Internet & literature to recommend selection of web tools for intranet, solicited

vendors & bids

• Helped define requirements for enterprise-wide purchase

Senior Technical Writer (August 1996 – September 1997)

• Designed & developed Windows Help, Windows 95 Context-Sensitive Help standards &

HTML documents. Technical writing, hardware & software configuration using RoboHelp,

Dreamweaver and the HTK complier

• Wrote plan for & implemented development of JavaScript driven context-sensitive

Windows Help95- like Help in an interactive Web-based application that associated Java

scripts with GUI objects

• Designed GUI from specifications

CERTIFICATIONS & TRAINING

SharePoint 2010 Development Certified Professional Learning Tree March 2012

Programming SharePoint 2010 Applications with .NET: Hands-On Learning Tree,

Alexandria VA November 2011

Developing InfoPath Forms for SharePoint: Hands-On: Hands-On Learning Tree,

Rockville, MD October 2011

Developing Applications and Workflows with SharePoint 2010 Designer: Hands-On

Learning Tree, Rockville, MD March 2011

ITIL Enterprise Service Concepts OSD CIO 2009

IDEAS conference 2008 -concentrating on making legacy .pdfs and MS office documents 508

compliant

JavaScript for Non-Programmers, Georgetown Networked Media Center, October - November

1999

Dreamweaver 2 & Preparing Web Graphics with Fireworks 2, EEI Communications, May 1999

Access 7 Application Development, Knowlogy Corporation, Falls Church, VA, 1997

Blue Sky RoboHelp Certified Developer & Trainer 1997

Advanced RoboHelp, Designing & Managing Online Help Systems, Solutions, 1997

Advanced Information Design, Solutions, 1997

UNIX Hands-on Workshop, Learning Tree, Reston, VA, January - April 1995

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