Customer Service Manager
Resume:
Charline Sampson
**** ******** ******, *** **, Brooklyn New York, 11210
***************@*****.***
Objective: To secure a position within your company that is
challenging and rewarding and will allow me the opportunity to
utilize and contribute my experience, skills, interests and/or
education.
Experience:
2010 - Present Insurance Agent
AFLAC New York, 199 Water Street, New York, NY
* Schedule appointments
* Present product and service information to potential
clients (sales pitch)
* Develop Leads (cold calling, visiting businesses
directly, marketing events, networking)
* Identify needs of customer and market/sell appropriate
products and services
* Provide quick, professional and friendly customer service
* Write new policies
* Quote new business
RECEPTIONIST/ Administrative Assistant
2004 -2010 Builders Group, 50 Broad Street, New York, NY
* Distributed Incoming calls to appropriate parties
* Filed via electronic filing system (DocuWare)
* Greeted business associates, guests, potential clients
and/or employees
* Processed construction related reports via
Expedition/Contract Manager
* Provided administrative support to various departments
* Prepared and distributed Meeting Minutes
* Composed various construction related documents, i.e.
RFI's, AWA's & RFP's
* Prepared bid comparison documents
* Composed meeting planners in Outlook
2009 -2009 Volunteer
Fresh Air Funds, 633 3rd Avenue, New York, NY
* Solicited funds from various companies
* Communicated with companies on behalf of Fresh Air Funds
* Stand by volunteer for all events/programs associated
with Fresh Air Funds
2002 - 2003 CASHIER/RECEPTIONIST/SALES CLERK/COPY CENTER ASSISTANT
Flynns', 55 East 59th Street, New York, NY
* Processed customers payment
* Helped customers locate items
* Distributed incoming calls
* Filed documents
* Made copies of documents and/or photographs
* Assisted various department
Education:
2003 - 2005 BMCC, 199 Chambers Street, New York, NY
AA Degree in Business Administration
2006 - 2008 Baruch College, 1 Bernard Baruch Way, New York, NY
BBA in Small Business Management & Entrepreneurship, Minor
in Psychology
2010 Life, Health and Accident Insurance License
Commissioned by New York State Secretary as Notary Public
Skills: Microsoft Word, Power Point, Contract Manager, DocuWare,
Basic Excel
Interests: Computers, reading, meeting people, traveling, helping
others, learning about cultures etc.
References: Available upon request
Contact this candidate