Human Resources Manager

Janine A. Krokey, PHR

*** ******** *****

Berea, OH 44017

216-***-**** ***********@*****.***

SUMMARY

Human Resources professional with expertise in complex employee relations,

employee engagement, development inclusive of succession planning,

recruitment, and benefits including FMLA, short and long term disability,

with the following skills:

. Full circle complex human resources project management including process

design and implementation

. Performance management and personnel counseling for dispute resolution

and evaluation processes

. Process development and implementation for Benefits Programs inclusive of

all LOA programs

EXPERIENCE

ProEd Communications, Beachwood, OH

June 2011 - Present

A Healthcare Consultancy Group Company (an Omnicom Group, Inc. Company);

global medical and health care communications company focused on

scientific, regulatory, and medical strategy and promotions.

Human Resources Manager

Perform all human resources duties as sole practitioner with emphasis on

complex employee relations, employee engagement, development, training,

recruiting, and benefits. Report to the Chief Executive Human Resources

Officer.

. Act as business partner for key management and organization leaders by

providing strategic guidance and support resulting in improved

initiatives and communications.

. Investigate and manage all employee relations issues including

performance corrections ensuring safe work environment, employee

development, and proper resolutions.

. Meet strategic goals, conduct surveys and focus groups resulting in the

creation of an improved work environment, which understands employee

issues resulting in employee engagement.

. Pave foundation for common review and recommend compensation based on

market data, merit increases based on performance, and promotions based

on development and business need to ensure proper staffing and alignment

of recruitment goals.

Human Resources Generalist

Perform all human resources duties as sole practitioner with emphasis on

complex employee relations, performance management, and benefits. Report

to the Chief Executive Human Resources and Marketing Officer.

. Developed, administered, and led change regarding implementation of

policies, programs, benefits, and employee incentive programs to ensure

best business practices and benefit to employees.

. Provided guidance and counsel to Executives and Managers on employee

matters including hiring, performance issues, review processes,

resignations/terminations in alignment with strategic growth and

development plans.

. Led project team on improvement projects inclusive of health and

benefits, compensation structure, recruiting, standards, and career

development process resulting in streamlining of HR function, improvement

of retention, and strategic development inclusive of succession planning.

. Created on-boarding, training and development programs for each position

resulting in improved on-boarding, training, career development, and

succession planning.

. Revamped and managed employee retention programs and led focus groups

resulting in strategic alignment and goal orientated engagement results.

. Designed and implemented process and training for all Leave of Absence,

Short Term Disability, Family and Medical Leave Act (FMLA), and Long Term

Disability benefits according to laws of Ohio, New York, Connecticut, New

Jersey, and California resulting in a streamlined and legal compliant

process.

THE TRANZONIC COMPANIES, Richmond Heights, OH July 2010 - February

2011

A multi-million dollar manufacturer and distributor made up of three

selling divisions employing approximately 550 people with facilities in

five states and sales staff in forty-two states.

Human Resources Generalist

Performed all human resources duties with an emphasis on employee

relations, administering FMLA, Long Term & Short Term Disability, Benefits,

and recruitment for all locations. Reported to the Vice President of Human

Resources.

. Personnel counseling for all exempt and non-exempt employees resulting in

dispute resolutions and/or career path development.

. Managed performance and evaluation processes, succession planning, and

employee development with the end goal being a streamlined and effective

work force.

. Administered Leave of Absence, Short Term Disability, and Family and

Medical Leave Act (FMLA) procedures for all locations ensuring a legal

and smooth process for the employee and the company.

. Managed day-to-day duties of the benefits program including new hire,

change, and termination paperwork and entries ensuring timely and

accurate entries. Assisted with plan changes, development, and issues

related to benefit vendors and plans. Assisted in 401k 5500 testing to

ensure proper allocations and deductions.

. Conducted exit interviews, analyzed turnover trends, completed employee

termination reports and utilized analytical findings to identify trends,

make and implement recommendations resulting in employee retention and

attendance improvements.

. Revamped the sales recruiting process including implementation of a

training program to ensure vacancies filled timely and efficiently while

maintaining consistency across regions.

THOMPSON HINE LLP, Cleveland, OH August 2007 - July 2009

A business law firm with over 400 lawyers in eight offices serving premier

businesses worldwide.

Firm Wide Legal Recruiting and Development Coordinator

Managed the On-Campus Interviewing process, including building

relationships with law school employees and monitoring interviewing

processes. Reported to the Associate Director of Legal Recruiting.

. Counseled summer associates regarding work processes, evaluations,

disputes, time management, policies, procedures, and training resulting

in adherence to policies, top evaluations, and high percentages of offer

rates.

. Created an effective summer recruiting program by updating recruiting

procedures, researching and analyzing firm-wide recruiting data and

identifying the most effective recruiting strategies, goals, and programs

to participate.

. Project manager for viDesktop software program roll-out including set up,

analysis, testing, maintenance, building of recruiting reports, design

layout, and troubleshooting.

. Initiated process for CLE compliance data, reports, and documents

resulting in improved internal customer service to lawyers and firm

obtaining CLE provider status in Ohio and New York.

THE RESERVES NETWORK, Richmond Heights, OH / Macedonia, OH October 2005

- August 2007

A staffing company specializing in office, industrial, technical, and

temporary staffing needs with forty locations in eight states.

Branch Manager

Managed transition of recruiting operations center to branch office

supporting major manufacturing client. Reported to Vice President.

. Led SWOT Analysis Committee resulting in improved company wide strategic

planning and process design.

. Counseled internal and external staff as well as manufacturing clients

regarding strategic planning, employee disputes, problem resolution, and

evaluation processes ensuring consistency, legality, and desired

outcomes.

. Led and developed training and orientation of internal staff while

overseeing training and self-developed orientation of all temporary staff

leading to higher internal and external retention rates and customer

satisfaction.

Staffing Supervisor

Responsible for newly opened office servicing major manufacturing client,

who made up 1/3 of the company's profits. Reported to Regional Manager.

. Coached staff and manufacturing clients regarding employee relations

resolution and evaluation processes ensuring consistency, EEO and AAP

compliance, and strategic plan results.

. Shaped and facilitated new hire orientation for temporary workers and

internal branch employees resulting in higher customer satisfaction,

increase in job orders, and higher retention rates.

. Sourced, recruited, screened, interviewed, performed reference checks,

evaluated test results and hired professional and industrial employees

for an average of 40 positions per week.

DOUGLASS & ASSOCIATES, Bay Village, OH January 2005 - July 2005

A professional legal services firm specializing in small businesses,

individual personal injury needs, estate planning, probate, creditor's

rights, and commercial civil litigation.

Human Resources Generalist

Implemented human resources procedures and training. Reported to Office

Manager and Associate.

. Created job descriptions and classifications via job analysis and job

design tools leading to better recruiting processes and higher retention

rates as well as established employee review procedures.

. Handled all FMLA, LOA, Long Term Disability and Short Term Disability

needs ensuring legal compliance.

NESCO ACCOUNTING & FINANCE, Independence, OH October 2003 - December 2004

A premier provider of specialized staffing, human resources, and consulting

services focused on accounting with strong national presence.

Recruiter

Sourced and recruited for accounting professionals and temporary staff for

national clients. Reported to Director of Accounting & Finance Division.

EDUCATION

MBA, concentration in Human Resources, Baldwin Wallace College, Berea, OH,

2007

BA, Political Science, minor in Psychology, The University of Mount Union,

(formerly Mount Union College),

Alliance, OH, 2001

CERTIFICATION

PHR, Professional in Human Resources Certification, January 2011

COMPUTER SKILLS

Microsoft Word Ascentis Outlook GroupWise

PowerPoint Excel ACT E-verify

ADP TempWorks viDesktop Talentlink

PROFESSIONAL ORGANIZATIONS

Member of Society of Human Resources Management (SHRM)

Member of Cleveland Chapter, Society of Human Resources Management (SHRM)

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