Sales Project Manager
Resume:
John W. Kennedy
Canfield, OH 44406
******@*****.***
Production and Distribution Professional
Experienced in turning around chaotic, inefficient production processes
leading to career savings of ~$1M through improved shift operations
management, staff planning and fulfillment, procurement, and quality
control in retail, automotive, and staffing industries. Leverages strong
relationships with IT in order to introduce automation and technology to
streamline processes. Key team member in inventory management and vendor
relations that kept Chrysler production lines running seamlessly; contract
project manager for Kraft Foods and Victoria's Secret. Competencies
include:
Negotiations Inventory Management
Shift Operations Identification of Systems / Operating
Needs
Monitoring Quality Control Production Planning & Fulfillment
Online Retail Fulfillment Process Analysis & Improvement
Relationship Building Union / Non-Union Environments
PROFESSIONAL EXPERIENCE
Things Remembered, Inc., Youngstown, OH
2004 - Present
Largest, most prominent retailer of personalized gifts in the United
States; 600 mall locations; on-line sales.
Production Manager
Awarded largest department managing order fulfillment operations for
personalized engraving of products from 621 high volume retail stores,
website and catalog. Semi-automated facility tasked with maintaining high
productivity, minimizing shipment costs, and delivering best quality
product.
. Improved order turnaround 33% and virtually eliminated missed production
goals by revising floor plans and continuously improving workflow
processes to ensure priority order completion.
o Assigned production by competency level of human resources drastically
improving quality and productivity and maximizing equipment
utilization.
. Spearheaded use of bar code system to eliminate redundant data entry,
equipment programming errors and ensure accurate order instructions.
o Reduced errors and scrap from 36% to 8% and eliminated thousands of
hours of manual processing, allowing resources to be utilized in other
areas.
. Saved ~$300K in shipping costs by streamlining production and inventory
processes and building in a 3-5 day lead time ensuring the use of
standard shipping rates verses priority.
. Eliminated work stoppages and subsequent overtime as well as disrupted
sales by introducing automation reducing physical inventory time from 24
hours to 3.5.
Exel, Toledo, OH
2001 - 2004
Contract logistics and supply chain management from demand planning to
retail home delivery for automotive, chemical, consumer, industrial, life
sciences, retail, and technology industries.
Operations Manager / Supervisor
Promoted twice within three years by exceeding business partners' /
customers' satisfaction in 24 / 7 3-shift cross-dock operation.
Successfully launched additional Freightliner business alongside Chrysler
operations. Consistently delivered ahead of schedule.
Exel (continued)
. Earned reputation as being one of the best suppliers by ensuring zero
production lines downtime due to parts shortages; saved hundreds of
thousands of dollars for Chrysler.
. Established shift as main operations group by accomplishing 85% of each
days scheduled deliveries and load-outs.
. Key member in planning and executing efficient production floor layout;
successfully created team environment between Exel and subcontracted
sequencing organization through cooperative work cell planning.
. Eliminated overtime by developing cross-training schedules that maximized
resources.
Transmanagement Corp., Columbus, OH 2000 - 2001
Public warehousing and 3rd party logistics services including shipping,
kitting, order fulfillment, transportation and overall operations
management.
Sales / Operations Manager
Sales account management for existing customers and managed acclamation of
new customers for project-oriented tasks. Operational accountability for
staffing, production, and project management for customers ranging from
Kraft Foods to Victoria's Secret.
. Garnered 8% gain in revenue within 12 months.
. Negotiated 12% improvement in hourly wage for project team members.
. Led project teams with 7% higher productivity than customer base
employees for project terms.
Additional Experience
Superior Beverage Group / Central Beverage, Ltd., Youngstown, OH
475 wine and beer brands; 600+ associates, 11,000 retailers in 33 counties
in Northeast and Central Ohio.
Sales Representative
Oversaw sales and merchandising responsibility for wholesale distributor of
premium beers, wines, and non-alcoholic beverages. Performance rewarded
with progressive advancement to larger market / sales responsibilities.
. Increased sales area volume 11% annually while driving revenue up ~12% by
partnering with customers and building relationships.
Tamco Distributors, Youngstown, OH
Distribution subsidiary of Phar-Mor, a national retail chain.
Production Supervisor
Supervised shift operations of an industry-leading automated distribution
facility. Planned and set goals for a production staff of 140 union
employees. Developed and coordinated pick plans; maintained inventory
control; communicated with freight carriers and managed outbound shipments.
EDUCATION
Business Management
Youngstown State University, Youngstown, OH
Completed through year three
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