Project Manager Customer Service
Resume:
Cynthia Keilin
330-***-**** *******@**********.*** 200 Chadwick Drive Aurora, OH 44202
Education
Global MBA, Cleveland State University, Cleveland, OH
B.A. in Organizational Leadership Systems and Communications, Summa Cum Laude
Baldwin-Wallace College, Berea, OH
Certifications: Organizational Leadership and Human Resource Management
Honors: Dayton C. Miller Honor Society, Alpha Sigma Lambda National Honor Society,
Institute for Learning in Retirement Scholarship and Adult Senior Academic Award recipient
Study Abroad: International Study Tour, Barcelona, Spain and Paris, France, with Cleveland
State University. Intercultural Problem Solving – International Study Tour – Ecuador, South
America with Baldwin-Wallace College
Professional Experience
Human Resource Professional May, 1993 - Present
Kaufman Container Company
1000 Keystone Parkway, Suite 100
PO Box 35902
Cleveland, OH 44135-0902
Support Vice President with Human Resource goals and objectives.
Coordinate benefits plan decisions and employee orientation, enrollment and consultations.
Manage monthly premium statements for group insurance policies.
Resolve administrative and benefit issues with insurance carriers.
Implemented a health and wellness initiative within the organization.
Coordinate business functions, meetings, conferences and special events.
Maintain employee personnel files, company Worker’s Compensation, I-9, and OSHA files
to remain in compliance with company policies and government regulations.
Ensure company bulletin boards are current and legally compliant with labor laws.
Generate annual performance appraisals and work with all department managers on
administration and completion.
Partner with hiring managers on recruitment strategies, training and retention.
Cynthia Keilin
330-***-**** *******@**********.*** 200 Chadwick Drive Aurora, OH 44202
Volunteerism/Activities
Previous voluntary leadership and executive roles within the following organizations:
Aurora Elementary Parent Teacher Organization Aurora Co-op Preschool
Lawrence School
References
Denise Corrigan
HR Professional at Kaufman Container Company
3364 Timber Ridge Circle
Brunswick, OH 44212
*****@**********.***
*********@****************.***
Lisa Horgan
Customer Service Relationship at Kaufman Container Company
8445 Sunnydale
Brecksville, OH 44141
***********@*********.***
*******@****************.***
W. Scott Wene
Implementation Consultant / Project Manager at EHR Evolution
1883 Fulham Drive
Mayfield Heights, OH 44124
******@*****.***
Contact this candidate