Administrative Assistant Management

Wanda L. Sties

**** ***** ****** ***

Columbia, MD 20781

Phone 301-***-****

E-mail ******@*******.***

Objective Management position in Human Resources/Benefits Management

Summary of Dynamic, proactive and people-driven Human Resource Professional

qualification with 7 years managing a fast-paced HR department. Proven ability

s to provide critical support in the development and implementation

of HR strategies that achieve business results.

Equally adept at optimizing performance through organizational

change. Excellent skills in problem solving, multi-tasking and

communications. A trusted company advocate who can effectively

balance the needs of both individual and organization.

Work 2005 - Present Craftsman Press Cheverly, MD

experience Human Resources Manager

Manage, administer and reliably deliver benefits; medical,

dental, life, STD, LTD, AD&D, COBRA, flexible spending, 401K.

Respond to benefit inquiries and complaints; Designed and managed

self-funded health care programs; Primary contact for benefit

vendors, ensuring vendors provide the best service at the best

possible price. Conduct orientation meetings to employees

concerning company benefits and enrollment. Oversee unemployment

hearings; Conduct full-life-cycle recruitment. Recruit, select

and place employees to fill permanent and temporary positions.

Serve as advisor to top management on employee relation issues

and disciplinary actions. Ensure compliance to all local, state

and federal regulations; Participant in union grievance and

negotiation issues. Formulate compensation policies and programs.

Formulate corporate policies; creation of handbook. Reports

directly to CEO.

2003 - 2005 Craftsman Press Cheverly, MD

Purchasing Agent

Management -$3 million dollar cost center in the purchase of

paper for print projects for the company. Inventory maintenance,

working with vendors to get the best price and to resolve paper

issues. Reported directly to the President/Owner.

2000 - 2003 Craftsman Press Cheverly, MD

Customer Service Rep - Periodical Publications

Project Management - Publications, to include the printing,

binding, mailing and shipping of various print projects;

invoicing and cost management. Work with customers and outside

vendors to ensure a quality product.

1997 - 2000 VMD Association of Electric Cooperatives

Richmond, VA

Communications Supervisor/Business Manager -- Communications & PR

Project management - all aspects of corporate annual report,

including editing and writing; corporate surveys and focus groups

--analyzing results and giving presentations to board.

Management - Departmental budget; production/printing Cooperative

Living magazine, assisting in editing/writing; MAC network

administrator. Supervised two employees.

Webmaster -- Web site and creation of Cooperative Living Web

site.

Creation & Maintenance -- Web site for Future Farmers of America.

Communication - Assist member systems in educating customers

about electric cooperatives; working with outside organizations

to further their understanding.

Served on Virginia State Corporation Committee special task

force, comprised of business and energy community

representatives, to create and execute a statewide program

charged with educating the public on the pending deregulation of

the electric utility industry.

1995 - 1997 Association/Old Dominion Electric Co-op

Richmond, VA

Graphics Designer - Communications & PR

Production -- all computer & print graphics and meeting

presentations for Association and its sister organization, Old

Dominion Electric Cooperative.

Management -- Transition of magazine production from typesetting

to MAC environment; MAC support and maintenance. Budget

management; proofreading; liaison with magazine printer.

1992 - 1994 Association of Electric Co-ops Richmond, VA

Administrative Assistant - Communications & PR

Assistant to Editor/Director. Management & Creation -- $3 million

departmental budget to include billing magazine advertisers.

Assist with proofreading member magazine, Cooperative Living, a

four-color trade magazine with circulation of 300,000.

1985 - 1992 Association of Electric Cooperatives Richmond, VA

Administrative Assistant - Governmental Affairs

Assistant to lobbyist. Monitor bills and resolutions from state

and federal government on issues impacting electric utilities.

Worked with federal regulatory offices in achieving objectives

set by the Committee. Meeting planning -- Board committee,

Congressional receptions & conferences; assist with budget

management.

Other Proficient in Microsoft Office Suite, Internet interactions,

Paychex and Ceridian Payroll software, all vendor applications

for benefit management.

Contact this candidate