Customer Service Accounts Payable
Resume:
S. Charice Lewis
Senior Level Administrative Leader
Houston, Texas
*********@*****.***
Skilled, senior level administrator with over 20 years of progressive success achieving
business goals and productivity improvements by providing top-quality administrative
support, customer service, office management/HR and accounting services for high
profile companies in retail self- service, medical education and oil and gas environments.
Creative, organized and insightful leader and Enjoys learning and adapts quickly to new
administrative professional information and systems
Able to identify problems, analyze and find solutions Effective written and oral communicator
Skilled in process management and organizational Advanced computer literacy in numerous systems
skills and software, such as SAP, NetSuite, QuickBooks
Strong ability to lead and train staff
Exceptional customer service skills with clients and co- Knowledge of quality controls, administrative
workers protocols and business acumen
Professional Experience and Selected Accomplishments
Senior Accounts Payable Administrator
NCR / The New Release - Houston, Texas
(2008 – 2010)
Solely responsible for all accounts payable activity and data management of invoices and payments.
Accountable for cash flow preparation, including ACH and vendor payment reviews, reconciliations,
audit preparations and banking deposits.
Prepared monthly accounts payable aging which included monthly and weekly cash flow forecast.
Liable for an estimated $4 – 6 million in monthly payables.
Managed the accounts payable activity for over 700 accounts with decision making responsibility for
major accounts such as Sprint, ATT, Verizon, etc.
Ensured integrity between GL and sub – ledger by maintaining the AP module in SAP and NetSuite.
Managed and prepared annual statutory filings for vendor and contractor 1099s, 1096s, etc. in
accordance with regulatory guidelines.
Administered and disbursed payroll as well as expense reports for over 50 contract employees and
contractors.
Created and managed the company’s first Expense Management Policy resulting in a 30% plus savings
on overall travel expenditures.
Maintained an undisputed reputation of integrity as evidenced by being entrusted as the bank token
holder for banking privileges such as ACH’s (direct deposit), Positive Pay and both local and
international wire transfers for the company.
Acted as the first line of support within a cross-functional environment by working closely with
Engineering, Operations, IT, Media Buying and other departments to resolve complex billing issues.
Consistently acknowledged as a valued team player and leader to both co-workers and vendors by
enthusiastically supporting work initiatives and improvements.
Office Manager / Accounting Administrator
page 2 S. C. Lewis - Admin & AP Professional
Academy Advertising Specialties and Awards
(2006 – 2008)
Coordinate and managed a range of staff positions as well as provide operational support for the
company owner.
Served as a liaison with other departments units in the resolution of day-to-day administrative
problems.
Establish, maintain, and update files, databases, records, and other documents; develop and maintain
data, and perform routine analyses and calculations in the processing of data for recurring internal
reports.
Managed and maintained accounting functions which included handling invoices, reviewing
contract purchase orders, and administering payroll for all company employees.
Supervisor/Sr. Administrative Coordinator III
Baylor College of Medicine
(1999 – 2006)
Seven years of progressive and successful experience resulting in several promotable opportunities
and position reassignments.
Lead a team of 4 coordinators responsible for hiring, terminating and credentialing incoming
medical residents and fellows.
Accountable for the execution and distribution of appointment letters and legal contracts for the
Baylor residency program.
In charge of advertising and ad sales for the annually distributed House Directory as well as
responsible for proof, layout and design.
Coordinator of the college’s orientation for over four hundred new residents and fellows.
Administrator for all SAP actions for Baylor residents and Clinical Post doctoral fellows including
posting of positions, promotions, LOAs and terminations.
Ensured all candidates met expected criteria by conducting Kroll background checks on all
incoming residents.
Developed, designed and maintain Graduate Medical Education (GME) newsletter and intranet
website as an internal system to support news, updates and current activities for Baylor residents and
fellows.
Ensured and upheld strict levels of confidentiality in the handling and administration of staff files.
Administrative Support Coordinator I / SAP Specialist
(2002 - 2004) Promoted to position above
Responsible for SAP actions for Residents and Clinical Postdoctoral programs.
Data manager for hospital assignments and labor distribution information.
Credentialing /Enrollment Specialist – Pediatric Consulting
(1999 – 2002) Promoted to position above
Successfully enrolled new providers in various Managed Care and Government sponsored health
plans.
Prepared new enrollment packets and ensured documentation was compliant with all regulations
and guidelines.
Business Owner
Anointed Kreations and Purple Rock Konfections & Kreations
(1994 – Present)
Coordinate and managed a range of events such as wedding, parties, reunions, concerts and benefits.
Coordinate travel arrangements.
Education and Training
Booker T. Washington Houston, Texas
page 2 S. C. Lewis - Admin & AP Professional
Graduated 1992 – Future Business Leader of
America
Personal References Furnished Upon Request
Contact this candidate