Human Resources Manager
Resume:
Kristofer K. Reifsnyder, SPHR **** Chesley Road
York, PA 17403
**************@*****.***
WORK EXPERIENCE
THE YORK GROUP, A WHOLLY OWNED SUBSIDIARY OF MATTHEWS INTERNATIONAL CORP., York, PA
Human Resources Manager, June 2004 – Present
Responsible for 300 - 450 union and non-union employees at one location
Manage one exempt and one non-exempt employee
Human Resource Intern, May 2003 – June 2004
Employee Relations – Develop and maintain communication strategy. Mitigate employee issues and
concerns. Coordinate employee events focusing on morale and culture. Establish consistent employee
disciplinary practices. Coach supervisors and lead-team. Develop and implement policies and procedures.
Manage UC, EEOC, WC, OFCCP, labor arbitrations, and other legal issues.
.
Safety – Implement and maintain safety programs, reducing recordable injuries and WC cost by 60%. Lead
safety committee process. Oversee OSHA inspections and complaints. Sustain OSHA compliance. Develop
programs for recordable accident reduction. Manage WC claims. Direct accident route cause analysis.
Total Rewards – Implement, maintain, and advise on exempt and non- exempt wage structure and position
evaluation. Outline performance standards. Calculate annual wage increases based on labor budget. Perform
external benchmarking. Analyze future costs and impact. Advise employees on benefits. Communicate
changes
Workforce Planning – Determine department staffing levels based on efficiency and capacity constraints.
Plan for future workforce needs, considering skills, market pay, and aging workforce. Recruit, evaluate, and
staff exempt and non-exempt openings, including mass hiring. Create job descriptions. Assess employees for
internal promotions. Advise on staffing reduction and lay off plans.
Labor Relations – Negotiate collective bargaining agreements within predetermined budget and strategy.
Manage and respond to grievances, reducing total occurrences by 70% without a reduction in management
rights. Advise on contract language interpretation. Assist in contract negotiations for other company locations.
Training – Present training for hourly employees, supervisors, and managers on various topics, such as
consistent discipline, performance reviews, civil treatment, union avoidance, and safety.
Shipping Operations, April 2009 – October 2011 – Directed and scheduled workforce of 12 hourly union
and non-union employees. Communicated with local staff and transportation on scheduled loads and product
shortages. Maintained accurate inventory and invoicing using SAP software.
EDUCATION
YORK COLLEGE OF PENNSYLVANIA, York, PA
M.B.A., Concentration in Human Resources Management, cum laude, December 2005
GPA: 3.56
B.S. in Business Management, Minor in Marketing, magna cum laude, May 2004
GPA: 3.62
ADDITIONAL TRAINING
Certified Facilitator for Development Dimensions International Learning Systems, May 2012
Ken Blanchard: Situational Leadership Training II, March 2012
SHRM: SPHR Preparation Class, June 2011
Michigan State University: Negotiating a Labor Contract, February 2008
OSHA Roundtable: Ergonomics, 2007; Slip Hazards, 2006
OSHA 10 Hour Training, 2004
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