Sales Customer Service
Resume:
Greg M. Anich
Columbia, Mo. *****
******@***.***
PROFESSIONAL EXPERIENCE
Erb Equipment Co., St. Louis, Missouri August 2008 to Present
Heavy and Light industrial equipment dealerships. Specializing in all John Deere products.
Commercial Worksite Products Division Manager
Leadership position responsible for the development and performance of all commercial worksite
products for a four state dealership group. Direct profitability for all sales, service and inventory
operations. Manage and support 15 – Salesmen, 8 – Service Managers and 8 – Rental Managers.
Operational/Financial Highlights:
• Helped lead a team to 20% market share - 2010, leading the Mid-West.
• Created multiple spreadsheets improving inventory and sales operations, productivity
and efficiency.
• Reorganized the whole good inventory logic in the business system, improving operational
controls and inventory turns.
• Purchase and Manage $10 Million dollars in Corporate Assets for 8 dealerships in 4 states.
BOBCAT OF ST. LOUIS, INC., St. Louis, Missouri 1996 – 12/31/2007
Full service dealership organization with 120 employees and $60M in annual sales.
GENERAL MANAGER, Columbia, Mo. (10/2004-12/31/2007)
Tapped to manage new company acquisition and territory, orchestrating daily sales, rental, service, parts,
and accounting operations as part of overall plan to rebuild a previously failing business into a thriving
enterprise.
Operational/Financial Highlights:
• Doubled revenues within first year of operation, generating $6.1M in total sales of parts, service, rentals
and whole goods.
• Re-established brand market share, in competition held territory, through sound leadership and strong
customer service focus.
• Averaged whole good gross margins of 13% against the 10% average of St. Louis locations.
• Introduced a “Traditional Store Manager” concept adopted by other company locations in 2007.
BOBCAT OF ST. LOUIS CONTINUED….
SALES COORDINATOR, St.Louis, Mo. (10/1996 – 10/2004)
Created, developed and managed the sales coordinator position for multiple locations.
Ordered and managed a $25M whole good inventory for 4 dealership locations. Conducted all whole
good inventory auditing, working closely with accounting, factory and financial floor plans. Worked
closely with and in support of all departments, verifying proper procedures in operations, invoicing and
customer service.
Operational/Financial Highlights:
• Reduced whole good inventory loss from $250,000 to $25,000 in first year.
• Originated the parameters and hierarchy for inventory data entry, display, and search capabilities, a logic
currently still in use, achieving superior inventory control and analysis.
• Managed the sales cycle from order receipt through customer delivery in support of 4 dealerships and all
sales personnel, culminating in millions of dollars in product sold.
• Crafted a sales matrix, a vital tool serving as a “blue book” used by salesmen, support staff and
accounting. Highly regarded and duplicated by other dealers nationwide.
ADDITIONAL POSITIONS (Full details upon request)
Office Manager, AMERICAN HOME FUNDING, St. Louis, Missouri 1995-1996
Loan Officer, MERCANTILE BANK, St. Louis, Missouri 1993-1995
Dept. Manager, DILLARD’S DEPT. STORES, St. Louis, Missouri 1983-1992
EDUCATION
Bachelor of Science in Business Administration – Marketing/Management
University of Missouri, Columbia, Missouri (1991)
PROFESSIONAL DEVELOPMENT
Dealer Management Course (2 years), Equipment Dealers
Missouri State Real-estate License (expired)
TECHNICAL SKILLS
MS Office Suite – primarily Excel and Word
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