Human Resources Management

rASHUNDA M. DaVIS-HAQQ

***** ******* ***. ******, ** 44132

216-***-**** *************@*******.***

Certified HR Professional

Proactive Business Change Agent and Partner . Organizational

Effectiveness . Relationship Building

Policy . Process . Systems

PROFILE

Business partner with over twelve years of global progressive Human

Resources experience supporting internal clients in both corporate and

field operation environments and consulting for leading companies across

multiple industries. Proven success in developing, implementing, and

supporting HR initiatives as well as identifying process improvements and

designing solutions to drive continuous improvement that are aligned with

organizational goals. A results-driven team player with a demonstrated

ability to: work in a highly-matrixed organization, with all levels of

employees, and manage multiple tasks; coupled with an understanding of

Federal/State regulations and compliance requirements.

CORE COMPETENCIES

o Performance Management

o Compliance

o Learning Management

o Talent Acquisition

o Policy Administration

o HR Analytics

o Employee Relations

o HR Administration

o HR Technology

PROFESSIONAL EXPERIENCE

DELOITTE CONSULTING, LLP Cleveland,

OH

Deloitte Consulting is a part of Deloitte Touche Tohmatsu, a global

professional services firm, providing assurance and advisory, tax, and

consulting services.

Consultant, Human Capital Practice, HR Transformation

September 2006 - October 2011

Advise clients on how to maximize the efficiency and effectiveness of their

HR service delivery model and operation of the HR function (specific

concentration in the Benefits, Compensation, Employee Relations, HR

Administration, and Payroll functional areas), ranging from process design

to self-service applications and enabling technologies, and considering

insourcing/outsourcing and offshore solutions.

I have served several clients providing HR Operations and Process guidance

and developing solutions focused on optimizing HR services related to: HR

process design and gap analysis, HR policies and procedures, HR service

delivery model, and Oracle HRMS ERP implementations. Client highlights

include:

o Conducted audit on 50+ HR policies identifying issues that posed a

potential legal risk, created a policy template for developing new and

updating outdated policies, and established process for regularly

auditing policies

o Completed an assessment on current state HR processes to identify future

state HR service delivery (for Benefits, Compensation, Employee

Relations, Talent Acquisition, and HR Administration processes)

recommendations for increasing the value and enhancing the effectiveness

of the services provided, allowing the functions to operate more

efficiently

o Assisted in the creation of the global HR design solution which resulted

in numerous processes being streamlined and integrated, led local HR

requirements workshops in Serbia and Slovakia, created functional design

documents, configured the HR module, managed a team of 5, coordinated

product testing between the functional HR team and the technical IT

resources, and managed the issue and resolution process in support of the

Oracle ERP implementation

o Designed a new employee relations model and future state employee

relations (investigations, discipline, accommodations) and performance

management processes

o Developed training strategy and training solutions (e.g. job aids,

training guides, etc.) in support of the business transformation effort

to build manager capability and accountability around core HR processes

o Completed a payroll operations assessment for 33 countries and designed

the recommended solution for the future state of payroll operations which

consisted of standardizing payroll in specific areas and harmonizing

payroll processes, resulting in considerable cost savings

o Reviewed current benefits enrollment and leave management processes,

providing recommendations for improving administration and tracking

requirements by standardizing, streamlining, and integrating processes

with existing technology, ensuring consistency and eliminating manual

processing

EATON CORPORATION Cleveland, OH

Eaton Corporation is a global multi-billion dollar diversified industrial

manufacturer that is a leader in fluid power systems; electrical power

quality, distribution and control; automotive engine air management and

fuel economy; and intelligent truck systems for fuel economy and safety.

Organizational Development Specialist May 2004 - August 2006

Project Lead that served as the global, cross-functional performance

management liaison between the vendor, HR, and IT resources to implement

the new global standardized performance management process and system,

ensuring that all employees are evaluated fairly and consistently.

Developed and deployed performance management tools including: goal

setting/development plan worksheets, coaching guide, and performance

discussion talking points/planner. Facilitated goal setting/development

plan work sessions, and developed a performance management process and

system training user guide and conducted training.

o Managed global performance management support for 18,000+ employees

throughout the organization

o Facilitated performance management calibration sessions with managers

o Provided counsel/coaching to managers on the performance improvement

process (PIP)

o Provided input and support for the succession planning and salary

planning processes

o Implemented online employee orientation program ensuring a consistent

onboarding experience

HR Technology Specialist & Human Resources Analyst June 1999 - May 2004

Developed innovative tools and solutions by leveraging the HRMS system,

allowing HR professionals to be more efficient and strategic business

partners as well as enabling the capability of each of the corporate human

resources functions, particularly in the areas of talent acquisition,

compliance, and HR Technology

o Served as HR generalist at two plant locations on temporary

developmental assignments

o Managed recruiting process, developed recruiting strategy for Ohio State

University and formed a relationship building partnership with OSU for

attracting top talent

o Partnered with Corporate Employee Relations to: provide support in

conducting investigations, interpret policies, apply federal and state

laws to various employee-relations issues, and ensure compliance with

EEOC, ADA, FMLA, DOL, labor laws, as well as acted as an advocate for

employees

o Provided compliance activities audit support to U.S. plant locations and

prepared annual EEO and VETS-100 reports for all US plant locations

o Provided HR onboarding and integration activities support for acquired

HR professionals

o Managed HR reporting - served as the reporting SME, processed global ad-

hoc reporting requests, created HR metrics and the HR annual report, and

completed analysis of HR trends

INROADS Intern - Human Resources and Information Technology Depts. Summers

1995-1998

o Assisted with the implementation of a new Human Resource Management

System (HRMS) and the development of a web-based employee manual

o Improved HR Portal by managing and auditing content

EDUCATION

Myers University, Cleveland, OH

Master of Business Administration - June 2002

The Ohio State University, Columbus, OH

Bachelor of Science in Business Administration, Human Resources - June 1999

Continuing Education

o Harvard Leadership Essentials Certification

o Harvard Management Essentials Certification

CERTIFICATION

Professional in Human Resources (PHR), certified since 2003

Notary Public, commissioned since 2004

PROFESSIONAL ASSOCIATIONS

o Society for Human Resources Management (SHRM)

o National Notary Association (NNA)

o National Black MBA Association (NBMBAA)

o INROADS Alumni Association

Contact this candidate