Manager Six Sigma
Resume:
Mark Hughes
Westland, MI *****
734-***-**** Cell
******@*****.***
Management Professional
Accomplished and results-driven professional with over 15 years of Manufacturing experience
providing multi-site operations management within the manufacturing industry improving
productivity, efficiencies, and profitability. Possesses strong technical, problem solving, and decision
making skills as well as a successful track record of leading large-scale plant operations, plant
startups, and continuous improvement initiatives. An honest and hands-on leader with demonstrated
expertise in systems development/implementation and project management and conflict resolution.
C ORE C OMPETENCIES
Process & Quality Improvement • Customer Service • Inventory Control • Training & Development
Facility Start Up • Supplier & Vendor Management • Process FMEA, Flow Diagram, Control Plans •
Internal Auditor with ISO/TS Automotive Emphasis • Resource Management • Team Facilitation •
Problem Solving Workflow Optimization • Cost Controls • Project Management • Certified Six Sigma
• Black Belt • Trained Cost Reducer needs • Worked in both team concept and union facility
KEY CONTRIBUTIONS
Spearheaded the development of two six sigma projects that had an annual saving of
$650k for Ford Motor Company (since 2002).
Led a Black Belt team that launched the first two Six Sigma Projects within Woodhaven
Stamping Annual Savings
Directed the design and development of turnkey manufacturing systems used at multiple,
global manufacturing facilities. Assisted in the development and implementation of an
inventory control system.
Enhanced manufacturing shipping discrepancies from 25% to 90% through effective
batch count production management and continuous improvement initiatives (led
improvement teams). Created and Developed employee training seminars for overall
effectiveness.
Managed the installation, and launch of a new manufacturing quality improvement system
in a (225,000 square feet) facility Managed manufacturing and maintenance supervision.
Responsible for overall day to day operations of the 125-person production plant working
within company budget constraints.
Analyzed and Contributed to improving efficiencies and reducing costs by implementing
new equipment into the finishing areas of 6 manufacturing facilities.
Special Manufacturing Expert providing support to an internal project management
division and enhanced product design resulting in a reduction in overall product costs.
P ROFESSIONAL H ISTORY
Chrysler Warren Truck Assembly, 2012 June -Present
MATERIALS SUPERVISOR
Directed the delivery of material to production lines that builds the Dodge
Ram. Managed: overall operations, scheduling, manpower, transportation and delivery of
material.
Daniels Sharpsmart, Inc. (Westland,MI) 2009- 2012
GENERAL MANAGER
Directed the operations of warehouse facility that provided service
to Hospitals. Managed: overall operations, scheduling, manpower, transportation and delivery
of sharps containers.
Destination Rewards (Plymouth,MI) 2009 - 2010 contract
WAREHOUSE MANAGER
Directed the operations of warehouse facility that provided service to rewards card
members. Managed: order picking planning, shipping, scheduling transportation and delivery
of products.
Recellular (Dexter, MI) 2009 Contract
PRODUCTION MANAGER
Directed a team of individuals that refurbished/recycled discarded cell phones. Major
account: Cell Phones for Soldiers. Responsible for: logistics, production planning,
production scheduling and transportation.
Provided support for the annual procurement of $1-2mm in outsourced cell phones
annually, exceeding financial budget goals.
Served as customer liaison for quality concerns, cost reduction items and inventory
reduction items. Added responsibility: development of customer educational presentations.
Renaissance Global Logistic (Detroit MI) 2008-2009 Contract
PRODUCTION / SHIPPING MANAGER
Collaborated with the production / shipping department in new program procurement and
management activities in order to meet all customer order expectations related to build dates,
timing and shipping prices. Contributed to company enhancing bottom line profit from 29 ml to
68 ml over two years.
Ford Motor Company (Dearborn, MI) 1994-2008
PRE-PRODUCTION MANAGER, 2005-2008
Managed the daily operations of a 125-member manufacturing facility that produced pre-
builds for all new model vehicles. Led continuous improvement teams and provided support
to the quality team in order to resolve customer issues/concerns.
Provided support to the sales group on pre-build functions for vehicle sold to major
automotive manufacturers. Assisted the quality group to qualify Tier II suppliers.
Participated on the team that obtained QS certification.
Ford Motor Company (Woodhaven, MI)
PRODUCTION MANAGER, 2002-2005 / SIX SIGMA BLACK BELT, 2000-2002
PRODUCTION SUPERVISOR, 1998-2000 / MATERIAL HANDLING SUPERVISOR, 1995-1998 / PRODUCTION WORKER,
1994-1995
Headed the production group of 479 UAW material handlers. Designed and developed
plant layouts, process flow diagrams, and process control plans. Completed Two Six Sigma
projects with a cost saving of $650k annually.
Assisted In the reduction from 479 to 379 production workers, also contributed to the
weekend overtime from 100mpr to 50mpr and running the same production lines.
Managed the daily operations of a 479-member manufacturing facility that produced
metal parts for all new model vehicles. Led continuous improvement teams and provided
support to the Material handling team in order to resolve customer issues/concerns within the
production department.
Provided support to the sales group on pre-build functions for vehicle sold to major
automotive manufacturers. Assisted the quality group to qualify Tier II suppliers.
Participated in the training of all greenbelts and reviewed several black belt projects
PROFESSIONAL BASKETBALL PLAYER: 1990-1994
Traveled extensively playing basketball in Spain, France, and Germany.
E DUCATION
M.S. Psychology, University of Ashbourne (London England)
B.S. Communication & Management, Eastern Michigan University (Ypsilanti, MI)
C REDENTIALS
Certified Six Sigma Black Belt (DMAIC) Ford Motor Company
Certified ISO 9001:2000 Internal Auditor Training with ISO/TS Automotive Emphasis
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