Quality Assurance Project Manager
Resume:
Jason D Delma
Lake Stevens Wa
**********@*****.***
OBJECTIVE
I am seeking a position that will utilize my twenty years experience in Tooling and Production Quality
Assurance for Quality Management, Quality Assurance, Project Management, Manufacturing, and
Education.
EXPERIENCE
08/2008 – 1/2012
Lead Instructor
Edmonds Community College
9901 24 PL West, Everett Wa
98204
Educating students in their Learning,Training and Development for Boeing Aerospace in both classrooms
and hands on. Classes taught include but not limited to Aircraft Familiarization, Drilling, Countersinking
and Multiple Type Fastener Installation in Composites, Aluminum and Titanium, Alodine Application,
Precision Measuring Equipment Reading and Usage, and Composite Skin Protection. Developing and
implementing new curriculum to be taught to new students for both quality and production. I was
responsible for implementing Lean Manufacturing techniques in tool kitting and distribution. I educated
students in understanding how to read Aerospace Drawings and Work Instructions. I managed six other
instructors in conflict resolution, scheduling and classroom assignments. I excelled in performing
assignments in a timely fashion or ahead of schedule.
03/2008 – 05/2009
Instructor
Volt Resources Group
21520 30th Suite #100, Bothell Wa
98021
Educating students in their Learning, Training and Development for Boeing Aerospace in both classrooms
and hands on. Classes taught include but not limited to Shakedown Inspection, Aircraft Familiarization,
Aircraft Drawings and Precision Measuring Equipment. I am proficient in Import and Export Compliance
Regulations due to I was the focal for overseas training. Developing and implementing curriculum to be
taught to new students. I instructed both inspectors and mechanics in Precision Measurement, Torque,
Non Conformance Management, Online Work Instructions, Aircraft Familiarization, Factory Familiarization
and Shakedown Inspection. I supported and helped resolve customer quality issues. I have a dual role as
a Tooling Coordination Project Manager at Everett Boeing Skills Process Center. I was responsible for
assuring new employees understand accountability for tool usage and return. On numerous occasions
implemented Lean Manufacturing techniques in tool kitting and distribution. I assisted in standardizing kits
for ease of fit, form and function. Develop metrics to track tool usage and accountability. Worked with
instructors to assure core needs are met and better utilization of hardware for classroom presentation.
Provided regular updates of established metrics to management for evaluation. Order and track inventory
in order to support Skills Process Management. Develop Situation, Target Proposals for education
improvement. I helped define Value Management, Risk Management, Contingency Planning and
Implementation Schedules. Provide support to management in areas relative to improving the training
environment. Management is fully confident that I can perform assignments in a timely fashion or ahead
of schedule.
10/2002 Present:
Owner/Chef
Sauté' Catering 11418 22nd St. Se. #B
Lake Stevens, Wa 98258 513
20227 80th Ave Ne # 18, Everett Wa 98223
I have organized and catered for high end functions and events. Responsibilities include ordering,
planning, both front of the house and back of the house management, conflict resolution, organizing
delivery schedules, sanitation, employee and customer concerns.
I am a self taught chef and I have competed against other chef's in Colorado and came in third in all of the
western United States. I have cooked on television three times.
06/2000 – 08/2002
Material Review Board Specialist
The Boeing Company
P.O. Box 3707, Seattle Wa 98124
747 Final Body Join and Final Assembly. Support in process improvements, defect investigation and
reduction. Proficient in Non Conformance Management, Enterprise Resource Planner, Define and Control
Airplane Configuration and Manufacturing Resource Management. Present charts and graphs to senior
managers on defect prevention. Lean Manufacturing Focal for Quality Assurance. Process Improvement
Focal. Develop metrics and teams to improve and implement product quality. Often times presenting
findings to all levels of cross functional management groups.
03/1999 – 06/2000
Tooling and Production Quality Assurance Supervisor
The Boeing Company, P.O. Box 3707
Seattle Wa 98124
747/767/777 production lines in Everett and supervised inspectors in Bluestreak and the Machine Shop.
Responsible for managing twenty Quality Assurance Tooling Inspectors and Machine Shop. Inspectors
were responsible for all tooling in production in the Everett site. Responsible for supervising inspectors in
the machine shop who performed tooling and production fabrication, including but not limited to, eddy
current, part fabrication, roto peen, shot peen and non destructive inspection. I supported the Material
Review Board in numerous factory line inspection organizations during the weekend. Work closely with
Manufacturing, Tooling, Engineering and Designated Manufacturing Representative in cross functional
meetings to improve production strategies and better methodologies. Support factory MRB areas on
weekends and distribute manpower resources as necessary. Be accountable for budgetary quality, cost,
delivery, safety and morale.
12/1989 – 03/1999
Quality Assurance Inspector
The Boeing Company
P.O. Box 3707
Seattle Wa 98124
I have inspected in 757/767/737/757 Interior Sub Assembly, Lot Time/Unit Issue, 747/737/767/777 Factory
including Wingline, Interior Fabrication, Lot Time, BFE, Body Structures, Join and Installation, Final Body
Join and Final Assembly. I was a appointed Temporary Lead Inspector on numerous occasions, Process
Improvement Focal and was a factory Airplane On Ground Emergent Inspector. I was assigned on a
special team to travel the United States to cross train with numerous companies in lean manufacturing
techniques. Team teader and team member on numerous process improvement and lean manufacturing
assignments. I did numerous First Article Inspections on the 747 400 airplane program on detail and
assembly parts. Perform root cause analysis on defects, develop teams to improve process flow, establish
workable flow charts and present findings to upper management and mistake proof production systems,
analyze data and present impact and availability charts, chair process improvement meetings, develop
and use statistical methods to improve work flow. Frequently performed first article inspection and work
directly with suppliers on quality issues and/or improvements.
8/1987 – 12/1989
The Boeing Company
P.O. Box 3707
Seattle Wa 98124
757 Leading Edge Mechanic, 737 Final Assembly Mechanic, 747 Join and Installation Mechanic, Body
Structures Mechanic, 747/767 Wingline Mechanic and was appointed Lead Mechanic 747 Final Body Join.
I support Buyer Furnished Equipment, Bluestreak, Airplane On Ground, Emergent and Critical Impact
Production needs.
EDUCATION
01/2003 06/2004
Lake Washington Technical College (2 yr),
11605 132nd Ave Ne
Kirkland, Wa 98033
Associate's Degree
Major: Other
GPA: 3.8 3.9
I was retrained by Boeing to be a chef. I owned a catering company outside of Boeing and went back to
school to attain further cooking instructions. I have over twenty years of experience outside of Boeing in
the hospitality industry, including high end catering events, satisfying customer needs for up to three
hundred fifty guests with both front and back of the house operations.
01/2000 06/2002
City University of Washington
1000 Se Everett Mall Way
Everett, Wa 98208
Associate's Degree
Major: Business Administration
Minor: General Studies
GPA: 3.7 3.8
I am five credits short of completing my AA in Business.
06/1987 07/1987
Lake Washington Technical College (2 yr),
11605 132nd Ave Ne
Kirkland, Wa 98033
9 Week Program
Certification
Major: Aviation Mechanics/Aircraft Drawings
Minor: General Studies
GPA: 3.8 3.9
I took Boeing Aerospace Mechanical Pre Employment. One hundred sixty hours and was hired by Boeing
a month after completion.
ADDITIONAL TRAINING
I have over 1200 hours of people skills, statistical quality control and process improvement training, which
includes being sent by Boeing to several Forbes 500 companies to better improve our processes. I have
over twenty two letters of appreciation and recommendation from Boeing Manufacturing and Quality
Managers, Directors and Vice Presidents. I was a Team Leader of a Process Improvement Team that
saved the Boeing Company two point two million dollars. I was frequently asked to work overtime on
weekends due to my dedication and hard work. I have solely or in a group been an integral part of over
thirty types of production or quality improvements. I traveled the United States for Boeing cross training
with Forbes 500 Companies cross training in Lean Manufacturing Methodologies.
SKILLS
I am trained as an aircraft mechanic and have worked on the 757 Leading Edge, 737 Final Assembly, 747
J and I and Final Assembly. As an Inspector I have worked on 747,767,777 Lot Time, Interiors and Interior
Fabrication, numerous sub assembly shops, Wing Line, Body Structures, Join and Installation, Final
Assembly. I am familiar with numerous inspection tools. I was responsible for being the Quality Auditor for
numerous organizations. I have been taught and implemented lean manufacturing processes and
procedures by utilizing my team building skills and implementation tools. 747 Final Assembly Supply
Chain Management Focal for Quality Assurance. I am familiar with requirements for ISO 9000/9001, First
Article Inspection, Lean Manufacturing. I have been instrumental in numerous process improvements. I
have over 1200 hours in Team Building and Team Leader Training. Process Management Team Leader
and Team Member. FAA Process Improvement Focal. Emergent Quality Assurance Focal. 747 Change
Management Focal. I implemented numerous cost cutting and processes improvements to the 747
program. I have had to chair cross functional teams and present implementation plans to senior
managers. I am experienced in Production, Quality and Engineering Processes and Procedures.
ADDITIONAL INFORMATION
I worked for most Quality Assurance Organizations at Boeing in Everett as either an Instructor, Inspector,
Quality Supervisor, Material Review Board Specialist, Process Improvement Focal, Internal Auditor. I
worked up the Quality Assurance ladder to management quickly due to my hard work, determination and
loyalty. I have over twenty two letters of appreciation and accommodation from numerous levels of
management in Quality, Manufacturing, Engineering and Tooling. I am a team player with excellent
written and oral communication skills, have strong organizational and analytical skills, sound business
judgment, great multitasking ability, and possess proficient understanding of manufacturing data. Familiar
with Microsoft Office programs(Word, Excel and Powerpoint) and can type 65 words per minute. Develop
Impact and Availability statements, Histograms, Pareto charts, Contingency Planning, Defect Reduction,
Process Improvements and Cost Efficiency statements.
Contact this candidate