Sales Manager

NESREEN MONTHER ABU HAIT

*** ************* ** *, # ****, L5B 3Y5, Mississauga, Ontario, Canada

Cell: +1-647-***-****; Email: *-*******@*******.***

Dynamic and accomplished professional with over 16 years of experience in Healthcare and Pharmaceutical industries

including 13 years of overseas exposure, would like to deliver in a progressive and vibrant organization to further enhance

knowledge and credibility by virtue of medical scientific knowledge and acquired skills in sales and customer service.

CANDIDATE: Regulatory Affairs Manager in Healthcare / Hospital / Pharmacy / Pharmaceutical sector

Expertise in sales & marketing, market communications, product management, regulatory compliance, customer

service, relationship management and team management.

Proficient in identifying business opportunities, sourcing leads, negotiating & closing contracts and ensuring sales

growth, business development and profitability.

Adroit in developing & maintaining relationship with prospective contacts & existing customers ( healthcare & medical

staff, doctors, nurses and pharmacists) to ensure repeat business.

Exposure in develop strategic planning, conducting market research, product launch & promotions to ensure product

placement & awareness and capture target audience.

Possessing knowledge in evaluating, preparing and submitting drug registration applications of new products,

variations to marketed products and clinical trial applications.

Well versed in managing business activities in compliance with relevant Acts, legal demands and ethical standards

and including product packaging as per government regulations.

Computer savvy, adaptive individual and efficient Team leader with sound communication, interpersonal, public

relations & negotiation skills and analytical and leadership capabilities.

Professional Experience

Derma Vision LLC, Abu Dhabi, UAE

Territory Manager (Nov 2012 – Apr 2013)

Reporting Line: Regional Manager

Key Profile:

• Maximizes revenue and market share of Company products in territory and achieves/exceeds sales targets. Develops

and maintains in depth knowledge of the product, market and customers.

• Manages sales territory as a business to maximize sales. Analyzes the market dynamics to ensure territory sales

goals are met. Develops and implements own territory business plan in line with corporate strategy and works within agreed

budgets. Establishes and manages high quality customer relationships by maintaining knowledge of brand sales messaging,

executing planned programs, scheduling and following up with medical educational programs, and achieving or exceeding

sales targets.

• Makes compelling and persuasive sales calls to designated customers resulting in sales.

• Sells products ethically and in accordance with the company’s sales process and agreed marketing strategy.

Adheres to all company and industry guidelines. Continuously develops and improves product knowledge, communication

and selling skills through self learning and active participation in agreed training programs.

• Establishes and executes strategies required within a branded generic selling environment that will protect business

generated

• Managed Markets Personnel and Field Personnel.

City Pharmacy, Abu Dhabi, UAE

Regulatory Affairs Associate (Apr 2011 – July 2012)

Reporting Line: Regulatory Affairs Manager

Key Profile:

• Evaluating, preparing and submitting drug registration and medical devices applications and following up

application during the evaluation phase to achieve a favorable outcome which should meet ICH and EMEA guidelines

in addition to MOH.

• Assisting in preparing applications for registration of new products, variations to marketed products and

clinical trial applications according to ICH, EMEA guidelines and MOH.

• Assisting with responses to deficiency letters and other requests for data from the health authority.

• Involved in maintaining registration of currently approved products.

• Maintaining & implementing relevant importation licenses and coordinating reference standards requests.

• Maintaining relationships with internal departments, health authorities and principle companies.

• Providing regulatory and product compliance expertise in the area of advertising and label claims for existing

and new products.

• Providing regulatory documentation required by other company functions / businesses.

• Executing business activities in compliance with relevant Acts, legal demands and ethical standards.

• Ensuring packaging for the new & existing products in adherence to the government regulations.

• Reviewing labeling, product & consumer medicine information as per assigned regulations & codes.

• Providing regulatory input to new product development and current product implementation for designated

therapeutic areas.

• Pharmacovigilance Deputy & Audit Coordinating.

• Responsible for Controlled Drug & Vaccines.

Pfizer, Amman, Jordan

Senior Medical Representative (Oct 2009 – Jan 2011)

Reporting Line: Country Manager

Key Profile:

• Worked as a Senior Medical Representative with expanded responsibilities and involved in mentoring Field

team and imparting training to the Field and Sales team.

• Expanded Unit by acquiring new clients, managed financial activities and staff of the Unit.

• Part of the Management team and involved in Area & Customer Planning (ATM).

Wyeth Consumer Healthcare, Amman, Jordan (Apr 2002 – Oct 2009)

Senior Medical Representative (May 2006 – Oct 2009)

Medical Representative II (Apr 2002 – Apr 2006)

Reporting Line: Country Manager

Key Profile:

Senior Medical Representative

• Launched new products and ensured effective product positioning to capture target audience.

• Prepared promotional campaigns including routing cycles & target audience for the team members.

• Conducted research and collected market information.

• Analyzed performance and sales against sales forecast.

• Analyzed and searched related scientific articles & lectures on product information.

Medical Representative II

• Assessed potential negative and positive impacts on the business and adapted requisite strategy.

• Liaised with concerned personnel in the medical and healthcare sector and sourced business leads.

• Gained latest updated on the activities of healthcare services.

• Coordinated with the Team Managers, developed business plans and ensured sales growth.

• Organized conferences for doctors and other medical staff.

• Developed and maintained relationships with medical staff and supporting administration staff.

• Prepared & controlled budgets for catering, outside speakers, conferences, hospitality, etc.

Whitewhall International Inc., Amman, Jordan

Medical Representative (Jun 1997 – Mar 2002)

Reporting Line: Area Manager

Key Profile:

• Organized appointments and meetings with the community and hospital based healthcare staff.

• Identified new business opportunities, sourced lead and negotiated & closed contracts.

• Delivered product demonstrations to the healthcare staff including doctors, nurses and pharmacists.

• Conducted requisite research, maintained detailed records and delivered presentations.

• Reviewed sales performance and prepared reports & other literatures.

Nadeen Pharmacy, Amman, Jordan

Pharmacist In-charge (Oct 1996 – Jun 1997)

Key Profile:

• Entered filled and dispensed prescriptions and provided accurate prescriptions and medicines.

• Ensured compliance with the policies, professional standards and requirements.

• Counseled and provided patients with information on requisite drugs.

Academics

• 3 Semesters in MBA (Marketing), The University of Jordan, Jordan (2005)

• Bachelor of Science (Pharmacy), Al Israa University, Jordan (1996)

• Diploma in Chemical Engineering (Industrial Laboratories), Al Balqa' Applied University, Jordan (1992)

Professional Memberships

• Member, International Pharmaceutical Federation (2011 onwards)

• Member, Jordan Pharmaceutical Association (1996 onwards)

Personal Particulars

• Date of Birth: 12th February 1971

• Languages Known: Arabic and English

• References will be furnished on request

• Preferred Location: UAE

• Enclosed: List of trainings & courses attended Annexure

Annexure

Topic Location Period

Pharmacovigilance Middle East Conference Abu Dhabi, UAE Jan 2012

Regulatory Training by MSD Abu Dhabi, UAE Apr 2011

Consumer Compliances Training Course by MSD Abu Dhabi, UAE Apr 2011

Pfizer, Our Obligation to Preserve: Document Hold Global Training Amman, Jordan Nov 2010

IELTS, rating 6.5 Amman, Jordan Nov 2010

Pfizer, International Anti Bribery & Anti Corruption Procedure Amman, Jordan Aug 2010

Pfizer, Understanding of the Foreign Corrupt Practices Act Amman, Jordan Jul 2010

Pfizer, Blue Book International Training Amman, Jordan Jul 2010

Pfizer, Compliance Training Amman, Jordan Mar 2010

Business Global English Amman, Jordan Jun 2009

Navigation Through Uncertain Times Workshop Amman, Jordan May 2009

Territory Management Excellence Amman, Jordan May 2008

Leadership Priorities Dubai, UAE Jun 2008

Think Big, Think Complete Workshop Greece Feb 2008

Responsible Business Communication Amman, Jordan Nov 2007

Customer Focused Retail Selling Dubai, UAE Jul 2006

Selling Skills and Sales Planning Czech Feb 2006

International Business Ethics France Sep 2005

Creative Selling Skills Workshop Amman, Jordan May 2005

ICDL, New Horizon Center Amman, Jordan Apr Jun 2005

Basic Selling Skills Lebanon Jun 1997

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