Quality Assurance Vice President

JIM WILLIAMS

*** ********** *****, ********, ******** 65201: 573-***-****:

******@*****.***

PROFILE: Vice President of Operations/ Director of Fulfillment/ Plant

Manager

P&L Responsibility/ Process Improvement / Strategic Planning / Growth

Strategies / Employee Management / Turnaround Management / Customer

Satisfaction

Executive and Operations Leader: Career has spanned diverse operational

functions including delivery of outstanding results in fulfillment and

manufacturing or operational functions while focusing on quality and

process improvements. Utilized operational expertise to deliver

successful results in all phases of operations, including, but not

limited to, increasing production, fulfillment, cost reduction, higher

rates of customer and employee satisfaction; and streamlined operations

in a wide range of corporate environments. Skilled in all areas of

executive management, including achievement of company goals, objectives,

and leading teams to new levels of accomplishments.

International Experience: Developed operations functions in Europe that

established a base for fulfillment of products throughout Europe;

established offices in England, Japan and Germany.

SELECTED ACHIEVEMENT & SKILLS

. Orchestrated Operational Improvement: Increased production by 150% and

delivered products to customers 50% faster with an overall reduction in

errors.

. Strong Management Skills: Increased company revenue by 100% with growth

in programs and services. Developed vendor certification and evaluation

programs for 25 primary and 80+ secondary suppliers.

. Quality Control: Designed and implemented quality system that met ISO

9002 standards. Improved processes to focus attention on documentation

and detail quality resulting in fewer rejected shipments; lowered costs

by 20%. Improved inventory controls and warehouse processes that

achieved physical count adjustments of less than 0.5% on inventory per

year.

. Skills: Exceptionally strong written and verbal skills. Highly

personable and capable when working with CEOs, family controlled

businesses, and corporate boards. Proficient in solving problems and

implementing solutions with positive results under tight deadlines. Hands-

on executive capable of managing all levels of budgets and operational

functions.

CAREER OVERVIEW

. Marathon Building Environments: Director of Operations (2011-2012)

. Socket Tele Com: Director of Quality Assurance/FTTH (2008-2009)

. ACT, Alternative Community Training: Director of Operations (2002-2008)

. Operations Consulting (self employed): Director (1997-2002)

. Datastorm, Inc.: Vice President of Operations (1987-1997)

. CMSE Columbia, MO Program Supervisor ( 1975 - 1987 )

PROFESSIONAL MEMBERSHIPS:

. International Board of Directors, Software Manufacturing Association

(1993-1999)

. Member, Mid-Missouri Traffic Club (1990-1994)

COMMUNITY ACTIVITIES:

. Board of Directors, Columbia Farmers Market Building Committee (2000-

Present)

. President, Alternative Community Training (ACT) (2001-2002)

. Business Development Council (1995-2002)

. Columbia Safety Council (1986-1990); Vice President (1986-1987) &

President (1987-1989)

. Big Brothers/Big Sisters, Local Chapter (1979-1982); Vice President (1980-

1981)

. Quarterly Blood Drive Coordinator, Datastorm, American Red Cross (1990-

1997)

AWARDS

. "Employee of the Year", Datastorm, Inc. (1995)

. "Excellence in Operations" Award, Software Manufacturing Association

(1996)

EDUCATION: B.A., Columbia College, Columbia, MO (Dean's List - 3.5 gpa)

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